DeerfieldFamilyDentistry,---Putspatienton hold.How canI helpyou?Let me bethe first towelcomeyou.How didyou hearabout ouroffice?Do youprefer…DualAlternativeClose.Too muchsmalltalk.Do youtake myinsurance?DataCapture.EmergencyCall RabbitHoleDo youprefer thebeginning orend of theweek?What dayworksbest foryou?Are youacceptingnewpatients?Whatinsurancedo youhave?How mayI helpyou?Howmuch is acleaning?Wouldyoulike…Confirmedthe patient'sphonenumber.Confirm/Commit.Do youprefer themorning orafternoon?What timeworksbest foryou?This isCharlotte,how may Ihelp you?Are youa currentpatient?DeerfieldFamilyDentistry,---Putspatienton hold.How canI helpyou?Let me bethe first towelcomeyou.How didyou hearabout ouroffice?Do youprefer…DualAlternativeClose.Too muchsmalltalk.Do youtake myinsurance?DataCapture.EmergencyCall RabbitHoleDo youprefer thebeginning orend of theweek?What dayworksbest foryou?Are youacceptingnewpatients?Whatinsurancedo youhave?How mayI helpyou?Howmuch is acleaning?Wouldyoulike…Confirmedthe patient'sphonenumber.Confirm/Commit.Do youprefer themorning orafternoon?What timeworksbest foryou?This isCharlotte,how may Ihelp you?Are youa currentpatient?

5 Star Phone Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deerfield Family Dentistry, ---
  2. Puts patient on hold.
  3. How can I help you?
  4. Let me be the first to welcome you.
  5. How did you hear about our office?
  6. Do you prefer…
  7. Dual Alternative Close.
  8. Too much small talk.
  9. Do you take my insurance?
  10. Data Capture.
  11. Emergency Call Rabbit Hole
  12. Do you prefer the beginning or end of the week?
  13. What day works best for you?
  14. Are you accepting new patients?
  15. What insurance do you have?
  16. How may I help you?
  17. How much is a cleaning?
  18. Would you like…
  19. Confirmed the patient's phone number.
  20. Confirm / Commit.
  21. Do you prefer the morning or afternoon?
  22. What time works best for you?
  23. This is Charlotte, how may I help you?
  24. Are you a current patient?