CriticallabRaeordersDoorDashTells theirentire lifestoryMedrefillAllyeis late PT refusesto go to ERor urgentcare“Is there nosoonerappointment?”AllyeordersDoorDashDr.GarciamentionedUTIsymptomsPrior authquestionsandconcernsCallbackRae isabsorbedin herkindlePatientwants tospeak tosupervisorTayllorvisit!Newpatient“Why isn'tmyprescriptionready yet?”no oneon thelinePatientstartsyellingStephbringsdonutsDecoratingpartyPatientthreatens tocall theboard ofmedicineWants tobe seentodayNeedsfaxnumberMA leavesyou onreadPatientthreatensto leaveHealthFirst“Is thisHealthFirst”PharmacyneedsclarificationWants scriptcalled inwith noappointmentPatientthreatensto changeprovidersPT callsback withoutlistening tovoicemailCriticallabRaeordersDoorDashTells theirentire lifestoryMedrefillAllyeis late PT refusesto go to ERor urgentcare“Is there nosoonerappointment?”AllyeordersDoorDashDr.GarciamentionedUTIsymptomsPrior authquestionsandconcernsCallbackRae isabsorbedin herkindlePatientwants tospeak tosupervisorTayllorvisit!Newpatient“Why isn'tmyprescriptionready yet?”no oneon thelinePatientstartsyellingStephbringsdonutsDecoratingpartyPatientthreatens tocall theboard ofmedicineWants tobe seentodayNeedsfaxnumberMA leavesyou onreadPatientthreatensto leaveHealthFirst“Is thisHealthFirst”PharmacyneedsclarificationWants scriptcalled inwith noappointmentPatientthreatensto changeprovidersPT callsback withoutlistening tovoicemail

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Critical lab
  2. Rae orders DoorDash
  3. Tells their entire life story
  4. Med refill
  5. Allye is late
  6. PT refuses to go to ER or urgent care
  7. “Is there no sooner appointment?”
  8. Allye orders DoorDash
  9. Dr.Garcia mentioned
  10. UTI symptoms
  11. Prior auth questions and concerns
  12. Callback
  13. Rae is absorbed in her kindle
  14. Patient wants to speak to supervisor
  15. Tayllor visit!
  16. New patient
  17. “Why isn't my prescription ready yet?”
  18. no one on the line
  19. Patient starts yelling
  20. Steph brings donuts
  21. Decorating party
  22. Patient threatens to call the board of medicine
  23. Wants to be seen today
  24. Needs fax number
  25. MA leaves you on read
  26. Patient threatens to leave HealthFirst
  27. “Is this HealthFirst”
  28. Pharmacy needs clarification
  29. Wants script called in with no appointment
  30. Patient threatens to change providers
  31. PT calls back without listening to voicemail