AllyeordersDoorDashPatientthreatensto leaveHealthFirstCallback“Is there nosoonerappointment?”NewpatientPT refusesto go to ERor urgentcarePatientstartsyellingMedrefillRaeordersDoorDashNeedsfaxnumberTells theirentire lifestoryCriticallabno oneon thelinePrior authquestionsandconcernsWants tobe seentoday“Is thisHealthFirst”Tayllorvisit!Patientthreatens tocall theboard ofmedicineStephbringsdonutsPatientthreatensto changeprovidersAllyeis late Wants scriptcalled inwith noappointment“Why isn'tmyprescriptionready yet?”Patientwants tospeak tosupervisorUTIsymptomsDecoratingpartyMA leavesyou onreadDr.GarciamentionedRae isabsorbedin herkindlePharmacyneedsclarificationPT callsback withoutlistening tovoicemailAllyeordersDoorDashPatientthreatensto leaveHealthFirstCallback“Is there nosoonerappointment?”NewpatientPT refusesto go to ERor urgentcarePatientstartsyellingMedrefillRaeordersDoorDashNeedsfaxnumberTells theirentire lifestoryCriticallabno oneon thelinePrior authquestionsandconcernsWants tobe seentoday“Is thisHealthFirst”Tayllorvisit!Patientthreatens tocall theboard ofmedicineStephbringsdonutsPatientthreatensto changeprovidersAllyeis late Wants scriptcalled inwith noappointment“Why isn'tmyprescriptionready yet?”Patientwants tospeak tosupervisorUTIsymptomsDecoratingpartyMA leavesyou onreadDr.GarciamentionedRae isabsorbedin herkindlePharmacyneedsclarificationPT callsback withoutlistening tovoicemail

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allye orders DoorDash
  2. Patient threatens to leave HealthFirst
  3. Callback
  4. “Is there no sooner appointment?”
  5. New patient
  6. PT refuses to go to ER or urgent care
  7. Patient starts yelling
  8. Med refill
  9. Rae orders DoorDash
  10. Needs fax number
  11. Tells their entire life story
  12. Critical lab
  13. no one on the line
  14. Prior auth questions and concerns
  15. Wants to be seen today
  16. “Is this HealthFirst”
  17. Tayllor visit!
  18. Patient threatens to call the board of medicine
  19. Steph brings donuts
  20. Patient threatens to change providers
  21. Allye is late
  22. Wants script called in with no appointment
  23. “Why isn't my prescription ready yet?”
  24. Patient wants to speak to supervisor
  25. UTI symptoms
  26. Decorating party
  27. MA leaves you on read
  28. Dr.Garcia mentioned
  29. Rae is absorbed in her kindle
  30. Pharmacy needs clarification
  31. PT calls back without listening to voicemail