Rae isabsorbedin herkindleStephbringsdonutsPatientthreatensto changeprovidersAllyeis late Patientstartsyelling“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsDecoratingpartyCallbackPatientthreatens tocall theboard ofmedicinePatientthreatensto leaveHealthFirstTayllorvisit!Medrefillno oneon thelineNeedsfaxnumberRaeordersDoorDashPatientwants tospeak tosupervisorMA leavesyou onreadWants tobe seentodayPharmacyneedsclarificationDr.Garciamentioned“Is thisHealthFirst”PT refusesto go to ERor urgentcare“Is there nosoonerappointment?”NewpatientAllyeordersDoorDashPT callsback withoutlistening tovoicemailWants scriptcalled inwith noappointmentCriticallabUTIsymptomsTells theirentire lifestoryRae isabsorbedin herkindleStephbringsdonutsPatientthreatensto changeprovidersAllyeis late Patientstartsyelling“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsDecoratingpartyCallbackPatientthreatens tocall theboard ofmedicinePatientthreatensto leaveHealthFirstTayllorvisit!Medrefillno oneon thelineNeedsfaxnumberRaeordersDoorDashPatientwants tospeak tosupervisorMA leavesyou onreadWants tobe seentodayPharmacyneedsclarificationDr.Garciamentioned“Is thisHealthFirst”PT refusesto go to ERor urgentcare“Is there nosoonerappointment?”NewpatientAllyeordersDoorDashPT callsback withoutlistening tovoicemailWants scriptcalled inwith noappointmentCriticallabUTIsymptomsTells theirentire lifestory

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rae is absorbed in her kindle
  2. Steph brings donuts
  3. Patient threatens to change providers
  4. Allye is late
  5. Patient starts yelling
  6. “Why isn't my prescription ready yet?”
  7. Prior auth questions and concerns
  8. Decorating party
  9. Callback
  10. Patient threatens to call the board of medicine
  11. Patient threatens to leave HealthFirst
  12. Tayllor visit!
  13. Med refill
  14. no one on the line
  15. Needs fax number
  16. Rae orders DoorDash
  17. Patient wants to speak to supervisor
  18. MA leaves you on read
  19. Wants to be seen today
  20. Pharmacy needs clarification
  21. Dr.Garcia mentioned
  22. “Is this HealthFirst”
  23. PT refuses to go to ER or urgent care
  24. “Is there no sooner appointment?”
  25. New patient
  26. Allye orders DoorDash
  27. PT calls back without listening to voicemail
  28. Wants script called in with no appointment
  29. Critical lab
  30. UTI symptoms
  31. Tells their entire life story