Patientthreatensto changeprovidersPatientthreatens tocall theboard ofmedicinePharmacyneedsclarificationCallbackPatientstartsyellingWants scriptcalled inwith noappointment“Is there nosoonerappointment?”Tayllorvisit!MedrefillRae isabsorbedin herkindleStephbringsdonutsRaeordersDoorDashTells theirentire lifestoryWants tobe seentodayDecoratingpartyno oneon thelineMA leavesyou onreadNewpatientAllyeordersDoorDash“Why isn'tmyprescriptionready yet?”UTIsymptoms“Is thisHealthFirst”CriticallabNeedsfaxnumberPrior authquestionsandconcernsPatientthreatensto leaveHealthFirstDr.GarciamentionedPatientwants tospeak tosupervisorPT refusesto go to ERor urgentcarePT callsback withoutlistening tovoicemailAllyeis late Patientthreatensto changeprovidersPatientthreatens tocall theboard ofmedicinePharmacyneedsclarificationCallbackPatientstartsyellingWants scriptcalled inwith noappointment“Is there nosoonerappointment?”Tayllorvisit!MedrefillRae isabsorbedin herkindleStephbringsdonutsRaeordersDoorDashTells theirentire lifestoryWants tobe seentodayDecoratingpartyno oneon thelineMA leavesyou onreadNewpatientAllyeordersDoorDash“Why isn'tmyprescriptionready yet?”UTIsymptoms“Is thisHealthFirst”CriticallabNeedsfaxnumberPrior authquestionsandconcernsPatientthreatensto leaveHealthFirstDr.GarciamentionedPatientwants tospeak tosupervisorPT refusesto go to ERor urgentcarePT callsback withoutlistening tovoicemailAllyeis late 

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient threatens to change providers
  2. Patient threatens to call the board of medicine
  3. Pharmacy needs clarification
  4. Callback
  5. Patient starts yelling
  6. Wants script called in with no appointment
  7. “Is there no sooner appointment?”
  8. Tayllor visit!
  9. Med refill
  10. Rae is absorbed in her kindle
  11. Steph brings donuts
  12. Rae orders DoorDash
  13. Tells their entire life story
  14. Wants to be seen today
  15. Decorating party
  16. no one on the line
  17. MA leaves you on read
  18. New patient
  19. Allye orders DoorDash
  20. “Why isn't my prescription ready yet?”
  21. UTI symptoms
  22. “Is this HealthFirst”
  23. Critical lab
  24. Needs fax number
  25. Prior auth questions and concerns
  26. Patient threatens to leave HealthFirst
  27. Dr.Garcia mentioned
  28. Patient wants to speak to supervisor
  29. PT refuses to go to ER or urgent care
  30. PT calls back without listening to voicemail
  31. Allye is late