PatientstartsyellingPT refusesto go to ERor urgentcarePatientthreatensto leaveHealthFirstAllyeis late no oneon thelineRaeordersDoorDashRae isabsorbedin herkindleDecoratingpartyPatientwants tospeak tosupervisorNeedsfaxnumberWants tobe seentoday“Is thisHealthFirst”Wants scriptcalled inwith noappointmentCriticallab“Is there nosoonerappointment?”MA leavesyou onread“Why isn'tmyprescriptionready yet?”NewpatientAllyeordersDoorDashStephbringsdonutsTells theirentire lifestoryUTIsymptomsMedrefillCallbackPatientthreatens tocall theboard ofmedicinePrior authquestionsandconcernsTayllorvisit!Patientthreatensto changeprovidersPharmacyneedsclarificationDr.GarciamentionedPT callsback withoutlistening tovoicemailPatientstartsyellingPT refusesto go to ERor urgentcarePatientthreatensto leaveHealthFirstAllyeis late no oneon thelineRaeordersDoorDashRae isabsorbedin herkindleDecoratingpartyPatientwants tospeak tosupervisorNeedsfaxnumberWants tobe seentoday“Is thisHealthFirst”Wants scriptcalled inwith noappointmentCriticallab“Is there nosoonerappointment?”MA leavesyou onread“Why isn'tmyprescriptionready yet?”NewpatientAllyeordersDoorDashStephbringsdonutsTells theirentire lifestoryUTIsymptomsMedrefillCallbackPatientthreatens tocall theboard ofmedicinePrior authquestionsandconcernsTayllorvisit!Patientthreatensto changeprovidersPharmacyneedsclarificationDr.GarciamentionedPT callsback withoutlistening tovoicemail

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient starts yelling
  2. PT refuses to go to ER or urgent care
  3. Patient threatens to leave HealthFirst
  4. Allye is late
  5. no one on the line
  6. Rae orders DoorDash
  7. Rae is absorbed in her kindle
  8. Decorating party
  9. Patient wants to speak to supervisor
  10. Needs fax number
  11. Wants to be seen today
  12. “Is this HealthFirst”
  13. Wants script called in with no appointment
  14. Critical lab
  15. “Is there no sooner appointment?”
  16. MA leaves you on read
  17. “Why isn't my prescription ready yet?”
  18. New patient
  19. Allye orders DoorDash
  20. Steph brings donuts
  21. Tells their entire life story
  22. UTI symptoms
  23. Med refill
  24. Callback
  25. Patient threatens to call the board of medicine
  26. Prior auth questions and concerns
  27. Tayllor visit!
  28. Patient threatens to change providers
  29. Pharmacy needs clarification
  30. Dr.Garcia mentioned
  31. PT calls back without listening to voicemail