MA leavesyou onreadNewpatientPatientthreatens tocall theboard ofmedicineRaeordersDoorDashWants tobe seentoday“Why isn'tmyprescriptionready yet?”“Is there nosoonerappointment?”Patientthreatensto leaveHealthFirstPatientthreatensto changeprovidersWants scriptcalled inwith noappointmentPT callsback withoutlistening tovoicemailAllyeordersDoorDashTells theirentire lifestoryNeedsfaxnumberPrior authquestionsandconcernsAllyeis late DecoratingpartyRae isabsorbedin herkindleTayllorvisit!StephbringsdonutsPT refusesto go to ERor urgentcareUTIsymptomsCallbackPharmacyneedsclarificationMedrefillDr.Garciamentionedno oneon theline“Is thisHealthFirst”Patientwants tospeak tosupervisorCriticallabPatientstartsyellingMA leavesyou onreadNewpatientPatientthreatens tocall theboard ofmedicineRaeordersDoorDashWants tobe seentoday“Why isn'tmyprescriptionready yet?”“Is there nosoonerappointment?”Patientthreatensto leaveHealthFirstPatientthreatensto changeprovidersWants scriptcalled inwith noappointmentPT callsback withoutlistening tovoicemailAllyeordersDoorDashTells theirentire lifestoryNeedsfaxnumberPrior authquestionsandconcernsAllyeis late DecoratingpartyRae isabsorbedin herkindleTayllorvisit!StephbringsdonutsPT refusesto go to ERor urgentcareUTIsymptomsCallbackPharmacyneedsclarificationMedrefillDr.Garciamentionedno oneon theline“Is thisHealthFirst”Patientwants tospeak tosupervisorCriticallabPatientstartsyelling

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MA leaves you on read
  2. New patient
  3. Patient threatens to call the board of medicine
  4. Rae orders DoorDash
  5. Wants to be seen today
  6. “Why isn't my prescription ready yet?”
  7. “Is there no sooner appointment?”
  8. Patient threatens to leave HealthFirst
  9. Patient threatens to change providers
  10. Wants script called in with no appointment
  11. PT calls back without listening to voicemail
  12. Allye orders DoorDash
  13. Tells their entire life story
  14. Needs fax number
  15. Prior auth questions and concerns
  16. Allye is late
  17. Decorating party
  18. Rae is absorbed in her kindle
  19. Tayllor visit!
  20. Steph brings donuts
  21. PT refuses to go to ER or urgent care
  22. UTI symptoms
  23. Callback
  24. Pharmacy needs clarification
  25. Med refill
  26. Dr.Garcia mentioned
  27. no one on the line
  28. “Is this HealthFirst”
  29. Patient wants to speak to supervisor
  30. Critical lab
  31. Patient starts yelling