UTIsymptomsPT callsback withoutlistening tovoicemailWants scriptcalled inwith noappointmentAllyeis late MA leavesyou onreadAllyeordersDoorDashNeedsfaxnumber“Is there nosoonerappointment?”PharmacyneedsclarificationPatientthreatensto leaveHealthFirst“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsPT refusesto go to ERor urgentcarePatientthreatens tocall theboard ofmedicinePatientthreatensto changeprovidersCallbackMedrefillWants tobe seentodayPatientwants tospeak tosupervisor“Is thisHealthFirst”Tayllorvisit!Tells theirentire lifestoryDecoratingpartyCriticallabPatientstartsyellingRaeordersDoorDashNewpatientRae isabsorbedin herkindleDr.Garciamentionedno oneon thelineStephbringsdonutsUTIsymptomsPT callsback withoutlistening tovoicemailWants scriptcalled inwith noappointmentAllyeis late MA leavesyou onreadAllyeordersDoorDashNeedsfaxnumber“Is there nosoonerappointment?”PharmacyneedsclarificationPatientthreatensto leaveHealthFirst“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsPT refusesto go to ERor urgentcarePatientthreatens tocall theboard ofmedicinePatientthreatensto changeprovidersCallbackMedrefillWants tobe seentodayPatientwants tospeak tosupervisor“Is thisHealthFirst”Tayllorvisit!Tells theirentire lifestoryDecoratingpartyCriticallabPatientstartsyellingRaeordersDoorDashNewpatientRae isabsorbedin herkindleDr.Garciamentionedno oneon thelineStephbringsdonuts

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. UTI symptoms
  2. PT calls back without listening to voicemail
  3. Wants script called in with no appointment
  4. Allye is late
  5. MA leaves you on read
  6. Allye orders DoorDash
  7. Needs fax number
  8. “Is there no sooner appointment?”
  9. Pharmacy needs clarification
  10. Patient threatens to leave HealthFirst
  11. “Why isn't my prescription ready yet?”
  12. Prior auth questions and concerns
  13. PT refuses to go to ER or urgent care
  14. Patient threatens to call the board of medicine
  15. Patient threatens to change providers
  16. Callback
  17. Med refill
  18. Wants to be seen today
  19. Patient wants to speak to supervisor
  20. “Is this HealthFirst”
  21. Tayllor visit!
  22. Tells their entire life story
  23. Decorating party
  24. Critical lab
  25. Patient starts yelling
  26. Rae orders DoorDash
  27. New patient
  28. Rae is absorbed in her kindle
  29. Dr.Garcia mentioned
  30. no one on the line
  31. Steph brings donuts