NeedsfaxnumberAllyeis late MA leavesyou onreadUTIsymptomsTayllorvisit!“Is thisHealthFirst”PatientstartsyellingPatientwants tospeak tosupervisorPatientthreatensto changeprovidersPharmacyneedsclarificationRaeordersDoorDashPT callsback withoutlistening tovoicemailDr.GarciamentionedDecoratingpartyWants scriptcalled inwith noappointmentPT refusesto go to ERor urgentcareAllyeordersDoorDash“Is there nosoonerappointment?”Patientthreatensto leaveHealthFirstNewpatientMedrefillCallbackCriticallabTells theirentire lifestory“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsno oneon thelineWants tobe seentodayStephbringsdonutsRae isabsorbedin herkindlePatientthreatens tocall theboard ofmedicineNeedsfaxnumberAllyeis late MA leavesyou onreadUTIsymptomsTayllorvisit!“Is thisHealthFirst”PatientstartsyellingPatientwants tospeak tosupervisorPatientthreatensto changeprovidersPharmacyneedsclarificationRaeordersDoorDashPT callsback withoutlistening tovoicemailDr.GarciamentionedDecoratingpartyWants scriptcalled inwith noappointmentPT refusesto go to ERor urgentcareAllyeordersDoorDash“Is there nosoonerappointment?”Patientthreatensto leaveHealthFirstNewpatientMedrefillCallbackCriticallabTells theirentire lifestory“Why isn'tmyprescriptionready yet?”Prior authquestionsandconcernsno oneon thelineWants tobe seentodayStephbringsdonutsRae isabsorbedin herkindlePatientthreatens tocall theboard ofmedicine

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs fax number
  2. Allye is late
  3. MA leaves you on read
  4. UTI symptoms
  5. Tayllor visit!
  6. “Is this HealthFirst”
  7. Patient starts yelling
  8. Patient wants to speak to supervisor
  9. Patient threatens to change providers
  10. Pharmacy needs clarification
  11. Rae orders DoorDash
  12. PT calls back without listening to voicemail
  13. Dr.Garcia mentioned
  14. Decorating party
  15. Wants script called in with no appointment
  16. PT refuses to go to ER or urgent care
  17. Allye orders DoorDash
  18. “Is there no sooner appointment?”
  19. Patient threatens to leave HealthFirst
  20. New patient
  21. Med refill
  22. Callback
  23. Critical lab
  24. Tells their entire life story
  25. “Why isn't my prescription ready yet?”
  26. Prior auth questions and concerns
  27. no one on the line
  28. Wants to be seen today
  29. Steph brings donuts
  30. Rae is absorbed in her kindle
  31. Patient threatens to call the board of medicine