Rae isabsorbedin herkindlePatientthreatens tocall theboard ofmedicineWants scriptcalled inwith noappointmentCallbackPatientthreatensto changeproviders“Is there nosoonerappointment?”NeedsfaxnumberTells theirentire lifestoryMA leavesyou onreadCriticallabPT callsback withoutlistening tovoicemailWants tobe seentodayStephbringsdonutsTayllorvisit!Allyeis late DecoratingpartyPrior authquestionsandconcernsPatientstartsyellingPharmacyneedsclarificationPT refusesto go to ERor urgentcareno oneon thelinePatientthreatensto leaveHealthFirstAllyeordersDoorDash“Is thisHealthFirst”RaeordersDoorDashNewpatientMedrefillPatientwants tospeak tosupervisorDr.Garciamentioned“Why isn'tmyprescriptionready yet?”UTIsymptomsRae isabsorbedin herkindlePatientthreatens tocall theboard ofmedicineWants scriptcalled inwith noappointmentCallbackPatientthreatensto changeproviders“Is there nosoonerappointment?”NeedsfaxnumberTells theirentire lifestoryMA leavesyou onreadCriticallabPT callsback withoutlistening tovoicemailWants tobe seentodayStephbringsdonutsTayllorvisit!Allyeis late DecoratingpartyPrior authquestionsandconcernsPatientstartsyellingPharmacyneedsclarificationPT refusesto go to ERor urgentcareno oneon thelinePatientthreatensto leaveHealthFirstAllyeordersDoorDash“Is thisHealthFirst”RaeordersDoorDashNewpatientMedrefillPatientwants tospeak tosupervisorDr.Garciamentioned“Why isn'tmyprescriptionready yet?”UTIsymptoms

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rae is absorbed in her kindle
  2. Patient threatens to call the board of medicine
  3. Wants script called in with no appointment
  4. Callback
  5. Patient threatens to change providers
  6. “Is there no sooner appointment?”
  7. Needs fax number
  8. Tells their entire life story
  9. MA leaves you on read
  10. Critical lab
  11. PT calls back without listening to voicemail
  12. Wants to be seen today
  13. Steph brings donuts
  14. Tayllor visit!
  15. Allye is late
  16. Decorating party
  17. Prior auth questions and concerns
  18. Patient starts yelling
  19. Pharmacy needs clarification
  20. PT refuses to go to ER or urgent care
  21. no one on the line
  22. Patient threatens to leave HealthFirst
  23. Allye orders DoorDash
  24. “Is this HealthFirst”
  25. Rae orders DoorDash
  26. New patient
  27. Med refill
  28. Patient wants to speak to supervisor
  29. Dr.Garcia mentioned
  30. “Why isn't my prescription ready yet?”
  31. UTI symptoms