RaeordersDoorDashWants tobe seentodayRae isabsorbedin herkindleNewpatientStephbringsdonutsCallbackUTIsymptomsDecoratingpartyPatientstartsyelling“Is there nosoonerappointment?”MA leavesyou onread“Why isn'tmyprescriptionready yet?”Patientwants tospeak tosupervisorTells theirentire lifestoryPT callsback withoutlistening tovoicemailAllyeis late AllyeordersDoorDashNeedsfaxnumberPharmacyneedsclarificationPatientthreatensto changeprovidersCriticallabPatientthreatens tocall theboard ofmedicineTayllorvisit!Wants scriptcalled inwith noappointmentPatientthreatensto leaveHealthFirstPrior authquestionsandconcernsPT refusesto go to ERor urgentcareno oneon thelineMedrefillDr.Garciamentioned“Is thisHealthFirst”RaeordersDoorDashWants tobe seentodayRae isabsorbedin herkindleNewpatientStephbringsdonutsCallbackUTIsymptomsDecoratingpartyPatientstartsyelling“Is there nosoonerappointment?”MA leavesyou onread“Why isn'tmyprescriptionready yet?”Patientwants tospeak tosupervisorTells theirentire lifestoryPT callsback withoutlistening tovoicemailAllyeis late AllyeordersDoorDashNeedsfaxnumberPharmacyneedsclarificationPatientthreatensto changeprovidersCriticallabPatientthreatens tocall theboard ofmedicineTayllorvisit!Wants scriptcalled inwith noappointmentPatientthreatensto leaveHealthFirstPrior authquestionsandconcernsPT refusesto go to ERor urgentcareno oneon thelineMedrefillDr.Garciamentioned“Is thisHealthFirst”

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rae orders DoorDash
  2. Wants to be seen today
  3. Rae is absorbed in her kindle
  4. New patient
  5. Steph brings donuts
  6. Callback
  7. UTI symptoms
  8. Decorating party
  9. Patient starts yelling
  10. “Is there no sooner appointment?”
  11. MA leaves you on read
  12. “Why isn't my prescription ready yet?”
  13. Patient wants to speak to supervisor
  14. Tells their entire life story
  15. PT calls back without listening to voicemail
  16. Allye is late
  17. Allye orders DoorDash
  18. Needs fax number
  19. Pharmacy needs clarification
  20. Patient threatens to change providers
  21. Critical lab
  22. Patient threatens to call the board of medicine
  23. Tayllor visit!
  24. Wants script called in with no appointment
  25. Patient threatens to leave HealthFirst
  26. Prior auth questions and concerns
  27. PT refuses to go to ER or urgent care
  28. no one on the line
  29. Med refill
  30. Dr.Garcia mentioned
  31. “Is this HealthFirst”