Eldron Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. New patient
2. "Isn't there anything sooner?"
3. Callback
4. Tayllor visits
5. PT is leaving the provider/HF
6. Pharmacy needs clarification
7. PT says everything wrong with them before name/dob
8. No one on the line
9. "Is this HealthFirst?"
10. Call from Home Care
11. PT refuses to go to ER or Urgent Care
12. PT calls multiple times with no results
13. Needs fax number
14. UTI symptoms
15. Allye's Late
16. Habla espanol
17. PT starts yelling
18. PT calls back without listening to voicemail
19. Someone orders food delivery
20. Prior Auth
21. Decorating party!!!!
22. Someone brings in treats
23. Have to call IT
24. ok
25. Wants to be seen today
26. "Why isn't my script ready yet?"
27. PT tells you their life story
28. Critical Lab
29. PT wants a script with no appointment
30. Frequent caller
31. PT wants to speak to management
32. No MA response