NewpatientFrequentcallerPT sayseverythingwrong withthem beforename/dob"Is thisHealthFirst?"Needsfaxnumber"Why isn'tmy scriptreadyyet?"Someonebrings intreatsHablaespanol"Isn'tthereanythingsooner?"PharmacyneedsclarificationPT wants tospeak tomanagementUTIsymptomsPTstartsyellingCriticalLabSomeoneordersfooddeliveryNo oneon thelineCall fromHomeCareTayllorvisitsPriorAuthHaveto callITPT refusesto go to ERor UrgentCarePT callsback withoutlistening tovoicemailokDecoratingparty!!!!PT callsmultipletimes withno resultsPT isleaving theprovider/HFPT wants ascript withnoappointmentPT tellsyou theirlife storyAllye'sLateCallbackNo MAresponseWants tobe seentodayNewpatientFrequentcallerPT sayseverythingwrong withthem beforename/dob"Is thisHealthFirst?"Needsfaxnumber"Why isn'tmy scriptreadyyet?"Someonebrings intreatsHablaespanol"Isn'tthereanythingsooner?"PharmacyneedsclarificationPT wants tospeak tomanagementUTIsymptomsPTstartsyellingCriticalLabSomeoneordersfooddeliveryNo oneon thelineCall fromHomeCareTayllorvisitsPriorAuthHaveto callITPT refusesto go to ERor UrgentCarePT callsback withoutlistening tovoicemailokDecoratingparty!!!!PT callsmultipletimes withno resultsPT isleaving theprovider/HFPT wants ascript withnoappointmentPT tellsyou theirlife storyAllye'sLateCallbackNo MAresponseWants tobe seentoday

Eldron Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New patient
  2. Frequent caller
  3. PT says everything wrong with them before name/dob
  4. "Is this HealthFirst?"
  5. Needs fax number
  6. "Why isn't my script ready yet?"
  7. Someone brings in treats
  8. Habla espanol
  9. "Isn't there anything sooner?"
  10. Pharmacy needs clarification
  11. PT wants to speak to management
  12. UTI symptoms
  13. PT starts yelling
  14. Critical Lab
  15. Someone orders food delivery
  16. No one on the line
  17. Call from Home Care
  18. Tayllor visits
  19. Prior Auth
  20. Have to call IT
  21. PT refuses to go to ER or Urgent Care
  22. PT calls back without listening to voicemail
  23. ok
  24. Decorating party!!!!
  25. PT calls multiple times with no results
  26. PT is leaving the provider/HF
  27. PT wants a script with no appointment
  28. PT tells you their life story
  29. Allye's Late
  30. Callback
  31. No MA response
  32. Wants to be seen today