(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PT wants to speak to management
Wants to be seen today
Frequent caller
UTI symptoms
Habla espanol
PT wants a script with no appointment
Allye's Late
PT calls back without listening to voicemail
Someone orders food delivery
Someone brings in treats
ok
PT is leaving the provider/HF
No one on the line
New patient
"Why isn't my script ready yet?"
PT tells you their life story
Call from Home Care
Have to call IT
Prior Auth
Pharmacy needs clarification
Critical Lab
"Is this HealthFirst?"
Needs fax number
Callback
PT calls multiple times with no results
No MA response
PT refuses to go to ER or Urgent Care
"Isn't there anything sooner?"
Tayllor visits
PT starts yelling
PT says everything wrong with them before name/dob
