Pharmacy needs clarification Call from Home Care ok PT says everything wrong with them before name/dob Wants to be seen today PT wants a script with no appointment Someone brings in treats Allye's Late No one on the line Needs fax number "Why isn't my script ready yet?" PT calls multiple times with no results UTI symptoms No MA response Have to call IT New patient Frequent caller "Is this HealthFirst?" Prior Auth PT is leaving the provider/HF PT wants to speak to management Callback Tayllor visits Someone orders food delivery Decorating party!!!! PT refuses to go to ER or Urgent Care "Isn't there anything sooner?" PT calls back without listening to voicemail PT starts yelling PT tells you their life story Habla espanol Critical Lab Pharmacy needs clarification Call from Home Care ok PT says everything wrong with them before name/dob Wants to be seen today PT wants a script with no appointment Someone brings in treats Allye's Late No one on the line Needs fax number "Why isn't my script ready yet?" PT calls multiple times with no results UTI symptoms No MA response Have to call IT New patient Frequent caller "Is this HealthFirst?" Prior Auth PT is leaving the provider/HF PT wants to speak to management Callback Tayllor visits Someone orders food delivery Decorating party!!!! PT refuses to go to ER or Urgent Care "Isn't there anything sooner?" PT calls back without listening to voicemail PT starts yelling PT tells you their life story Habla espanol Critical Lab
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pharmacy needs clarification
Call from Home Care
ok
PT says everything wrong with them before name/dob
Wants to be seen today
PT wants a script with no appointment
Someone brings in treats
Allye's Late
No one on the line
Needs fax number
"Why isn't my script ready yet?"
PT calls multiple times with no results
UTI symptoms
No MA response
Have to call IT
New patient
Frequent caller
"Is this HealthFirst?"
Prior Auth
PT is leaving the provider/HF
PT wants to speak to management
Callback
Tayllor visits
Someone orders food delivery
Decorating party!!!!
PT refuses to go to ER or Urgent Care
"Isn't there anything sooner?"
PT calls back without listening to voicemail
PT starts yelling
PT tells you their life story
Habla espanol
Critical Lab