"Is thisHealthFirst?"PriorAuthPT isleaving theprovider/HFNeedsfaxnumber"Why isn'tmy scriptreadyyet?"okUTIsymptomsFrequentcallerDecoratingparty!!!!PT wants ascript withnoappointmentSomeonebrings intreatsWants tobe seentodayAllye'sLateSomeoneordersfooddeliveryPTstartsyellingNo MAresponseCallbackPT tellsyou theirlife storyCall fromHomeCareCriticalLabHaveto callITNo oneon thelinePT refusesto go to ERor UrgentCareNewpatientPT callsmultipletimes withno resultsPT wants tospeak tomanagementPT sayseverythingwrong withthem beforename/dobHablaespanolPT callsback withoutlistening tovoicemailTayllorvisitsPharmacyneedsclarification"Isn'tthereanythingsooner?""Is thisHealthFirst?"PriorAuthPT isleaving theprovider/HFNeedsfaxnumber"Why isn'tmy scriptreadyyet?"okUTIsymptomsFrequentcallerDecoratingparty!!!!PT wants ascript withnoappointmentSomeonebrings intreatsWants tobe seentodayAllye'sLateSomeoneordersfooddeliveryPTstartsyellingNo MAresponseCallbackPT tellsyou theirlife storyCall fromHomeCareCriticalLabHaveto callITNo oneon thelinePT refusesto go to ERor UrgentCareNewpatientPT callsmultipletimes withno resultsPT wants tospeak tomanagementPT sayseverythingwrong withthem beforename/dobHablaespanolPT callsback withoutlistening tovoicemailTayllorvisitsPharmacyneedsclarification"Isn'tthereanythingsooner?"

Eldron Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is this HealthFirst?"
  2. Prior Auth
  3. PT is leaving the provider/HF
  4. Needs fax number
  5. "Why isn't my script ready yet?"
  6. ok
  7. UTI symptoms
  8. Frequent caller
  9. Decorating party!!!!
  10. PT wants a script with no appointment
  11. Someone brings in treats
  12. Wants to be seen today
  13. Allye's Late
  14. Someone orders food delivery
  15. PT starts yelling
  16. No MA response
  17. Callback
  18. PT tells you their life story
  19. Call from Home Care
  20. Critical Lab
  21. Have to call IT
  22. No one on the line
  23. PT refuses to go to ER or Urgent Care
  24. New patient
  25. PT calls multiple times with no results
  26. PT wants to speak to management
  27. PT says everything wrong with them before name/dob
  28. Habla espanol
  29. PT calls back without listening to voicemail
  30. Tayllor visits
  31. Pharmacy needs clarification
  32. "Isn't there anything sooner?"