okPT callsback withoutlistening tovoicemailPT callsmultipletimes withno resultsFrequentcallerSomeoneordersfooddelivery"Isn'tthereanythingsooner?"No MAresponsePT wants ascript withnoappointmentHablaespanolPTstartsyellingPT refusesto go to ERor UrgentCare"Is thisHealthFirst?"PT wants tospeak tomanagementWants tobe seentodayTayllorvisitsNo oneon thelinePriorAuthPharmacyneedsclarificationAllye'sLateUTIsymptomsPT isleaving theprovider/HFCall fromHomeCareCallbackPT tellsyou theirlife storyDecoratingparty!!!!NeedsfaxnumberHaveto callITSomeonebrings intreats"Why isn'tmy scriptreadyyet?"PT sayseverythingwrong withthem beforename/dobNewpatientCriticalLabokPT callsback withoutlistening tovoicemailPT callsmultipletimes withno resultsFrequentcallerSomeoneordersfooddelivery"Isn'tthereanythingsooner?"No MAresponsePT wants ascript withnoappointmentHablaespanolPTstartsyellingPT refusesto go to ERor UrgentCare"Is thisHealthFirst?"PT wants tospeak tomanagementWants tobe seentodayTayllorvisitsNo oneon thelinePriorAuthPharmacyneedsclarificationAllye'sLateUTIsymptomsPT isleaving theprovider/HFCall fromHomeCareCallbackPT tellsyou theirlife storyDecoratingparty!!!!NeedsfaxnumberHaveto callITSomeonebrings intreats"Why isn'tmy scriptreadyyet?"PT sayseverythingwrong withthem beforename/dobNewpatientCriticalLab

Eldron Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ok
  2. PT calls back without listening to voicemail
  3. PT calls multiple times with no results
  4. Frequent caller
  5. Someone orders food delivery
  6. "Isn't there anything sooner?"
  7. No MA response
  8. PT wants a script with no appointment
  9. Habla espanol
  10. PT starts yelling
  11. PT refuses to go to ER or Urgent Care
  12. "Is this HealthFirst?"
  13. PT wants to speak to management
  14. Wants to be seen today
  15. Tayllor visits
  16. No one on the line
  17. Prior Auth
  18. Pharmacy needs clarification
  19. Allye's Late
  20. UTI symptoms
  21. PT is leaving the provider/HF
  22. Call from Home Care
  23. Callback
  24. PT tells you their life story
  25. Decorating party!!!!
  26. Needs fax number
  27. Have to call IT
  28. Someone brings in treats
  29. "Why isn't my script ready yet?"
  30. PT says everything wrong with them before name/dob
  31. New patient
  32. Critical Lab