(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What system do you use to find a customer's balance and transaction history?
IBS Insight
What is the amount of a check(s) in order for it to be considered a large deposit?
$6,725
What do you need to submit if you recognize suspicious activity?
Unusual Activity Referral
A check that has a future date
Post Dated Check
What is the threshold amount for a CTR?
$10,000
What needs to be written on the straps in your bottom cash drawer?
Date and Initials
How many times do you have to balance your drawer in a day?
Three
The system you use to log all customer interactions
Salesforce
Adjusting amounts to make your drawer balance
Force Balance
What is your teller limit for accepting checks and performing Withdraws?
$500
What system do you use for debit card inquiries?
CMSe
Where do you go if you need to find a procedure?
Intranet - Retail Banking - Procedure Manual
Two people completing a task
Dual Control
How long is a case-by-case hold?
2 business days
How long is a New Customer check hold?
9 business days
What system do you use to find a Photo ID?
Image Centre
What can you do to deter a robbery from occurring?
Greet
Can a check that is payable to a business be cashed?
No
A check drawn off Peoples Bank
On Us Check
What the 3 CIP questions?
Last 4 of SSN, DOB, MMN
A check that is over 6 months old
Stale Dated Check
Created to prevent financial institutions from being used as tools by criminals to hide or launder their illegal gains
Bank Secrecy Act
What is the grace period for a CD?
10 calendar days
What do you need to type in the subject line of an email that contains NPI?
Secure
T or F Both Payees need to endorse the check if their names are joined by the word AND
True
A check drawn of another financial institution
Transit Check
How long is an exception hold?
7 business days
T or F You can provide an account number over the phone.
False
Can you cash an on us check for a non customer through the drive thru?
Yes
A form used to help prevent money laundering
Currency Transaction Report
Regulation that dictates how long funds can be held from a check
Regulation CC
What is the type of negotiable instrument we offer our customers?
Official Bank Check
The act of signing the back of a check
Endorsement
Where do you go to submit a ticket with IT?
Help Desk
