(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Where do you go if you need to find a procedure?
Intranet - Retail Banking - Procedure Manual
What is the grace period for a CD?
10 calendar days
How long is a New Customer check hold?
9 business days
A check that has a future date
Post Dated Check
Created to prevent financial institutions from being used as tools by criminals to hide or launder their illegal gains
Bank Secrecy Act
What the 3 CIP questions?
Last 4 of SSN, DOB, MMN
What is the type of negotiable instrument we offer our customers?
Official Bank Check
What system do you use for debit card inquiries?
CMSe
A check that is over 6 months old
Stale Dated Check
A check drawn of another financial institution
Transit Check
Regulation that dictates how long funds can be held from a check
Regulation CC
A form used to help prevent money laundering
Currency Transaction Report
The act of signing the back of a check
Endorsement
T or F Both Payees need to endorse the check if their names are joined by the word AND
True
What system do you use to find a customer's balance and transaction history?
IBS Insight
Where do you go to submit a ticket with IT?
Help Desk
How long is an exception hold?
7 business days
What is the amount of a check(s) in order for it to be considered a large deposit?
$6,725
A check drawn off Peoples Bank
On Us Check
What system do you use to find a Photo ID?
Image Centre
Two people completing a task
Dual Control
What needs to be written on the straps in your bottom cash drawer?
Date and Initials
What can you do to deter a robbery from occurring?
Greet
What is your teller limit for accepting checks and performing Withdraws?
$500
T or F You can provide an account number over the phone.
False
How long is a case-by-case hold?
2 business days
Can you cash an on us check for a non customer through the drive thru?
Yes
Adjusting amounts to make your drawer balance
Force Balance
Can a check that is payable to a business be cashed?
No
How many times do you have to balance your drawer in a day?
Three
The system you use to log all customer interactions
Salesforce
What do you need to type in the subject line of an email that contains NPI?
Secure
What do you need to submit if you recognize suspicious activity?
Unusual Activity Referral
