Celebrate a team members achievement Share a selling win at huddle Explain SBR benefits confidently Offer RCC to every customer Get a Yes after an initial No 1 RCC Celebrate a goal achieved Tie RCC benefits to a larger basket 1 EPP 2 EPPS Mention RCC & Perks Reach 80%+ SBR 3.5 UPT in a shift Great Guest Experience Educate on add-on products Achieve 4+ items in one transaction Get 2 RCC apps in a day NO SBR NO’S TODAY! Cross- sell Build a basket Sell a full system (cleanse, treat, style) Overcome a customer objection Offer RCC using confidence and benefits Recommend a tool + product combo Celebrate a team members achievement Share a selling win at huddle Explain SBR benefits confidently Offer RCC to every customer Get a Yes after an initial No 1 RCC Celebrate a goal achieved Tie RCC benefits to a larger basket 1 EPP 2 EPPS Mention RCC & Perks Reach 80%+ SBR 3.5 UPT in a shift Great Guest Experience Educate on add-on products Achieve 4+ items in one transaction Get 2 RCC apps in a day NO SBR NO’S TODAY! Cross- sell Build a basket Sell a full system (cleanse, treat, style) Overcome a customer objection Offer RCC using confidence and benefits Recommend a tool + product combo
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
L-Celebrate a team members achievement
L-Share a selling win at huddle
L-Explain SBR benefits confidently
L-Offer RCC to every customer
A-Get a Yes after an initial No
S-1 RCC
L-Celebrate a goal achieved
L-Tie RCC benefits to a larger basket
S-1 EPP
A-2 EPPS
S-Mention RCC & Perks
L-Reach 80%+ SBR
L-3.5 UPT in a shift
A-Great Guest Experience
S-Educate on add-on products
Y-Achieve 4+ items in one transaction
L-Get 2 RCC apps in a day
A-NO SBR NO’S TODAY!
Y-Cross-sell
A-Build a basket
Y-Sell a full system (cleanse, treat, style)
Y-Overcome a customer objection
S-Offer RCC using confidence and benefits
Y-Recommend a tool + product combo