Build a basket Overcome a customer objection Offer RCC using confidence and benefits NO SBR NO’S TODAY! Recommend a tool + product combo Get a Yes after an initial No Reach 80%+ SBR 1 RCC 1 EPP Educate on add-on products Tie RCC benefits to a larger basket Get 2 RCC apps in a day Celebrate a team members achievement 2 EPPS Mention RCC & Perks Offer RCC to every customer 3.5 UPT in a shift Cross- sell Share a selling win at huddle Achieve 4+ items in one transaction Sell a full system (cleanse, treat, style) Celebrate a goal achieved Great Guest Experience Explain SBR benefits confidently Build a basket Overcome a customer objection Offer RCC using confidence and benefits NO SBR NO’S TODAY! Recommend a tool + product combo Get a Yes after an initial No Reach 80%+ SBR 1 RCC 1 EPP Educate on add-on products Tie RCC benefits to a larger basket Get 2 RCC apps in a day Celebrate a team members achievement 2 EPPS Mention RCC & Perks Offer RCC to every customer 3.5 UPT in a shift Cross- sell Share a selling win at huddle Achieve 4+ items in one transaction Sell a full system (cleanse, treat, style) Celebrate a goal achieved Great Guest Experience Explain SBR benefits confidently
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
A-Build a basket
Y-Overcome a customer objection
S-Offer RCC using confidence and benefits
A-NO SBR NO’S TODAY!
Y-Recommend a tool + product combo
A-Get a Yes after an initial No
L-Reach 80%+ SBR
S-1 RCC
S-1 EPP
S-Educate on add-on products
L-Tie RCC benefits to a larger basket
L-Get 2 RCC apps in a day
L-Celebrate a team members achievement
A-2 EPPS
S-Mention RCC & Perks
L-Offer RCC to every customer
L-3.5 UPT in a shift
Y-Cross-sell
L-Share a selling win at huddle
Y-Achieve 4+ items in one transaction
Y-Sell a full system (cleanse, treat, style)
L-Celebrate a goal achieved
A-Great Guest Experience
L-Explain SBR benefits confidently