Overcome a customer objection Reach 80%+ SBR Build a basket Explain SBR benefits confidently Share a selling win at huddle 1 EPP Get a Yes after an initial No Educate on add-on products 3.5 UPT in a shift 1 RCC Celebrate a team members achievement NO SBR NO’S TODAY! Great Guest Experience 2 EPPS Achieve 4+ items in one transaction Tie RCC benefits to a larger basket Celebrate a goal achieved Mention RCC & Perks Offer RCC to every customer Get 2 RCC apps in a day Recommend a tool + product combo Sell a full system (cleanse, treat, style) Offer RCC using confidence and benefits Cross- sell Overcome a customer objection Reach 80%+ SBR Build a basket Explain SBR benefits confidently Share a selling win at huddle 1 EPP Get a Yes after an initial No Educate on add-on products 3.5 UPT in a shift 1 RCC Celebrate a team members achievement NO SBR NO’S TODAY! Great Guest Experience 2 EPPS Achieve 4+ items in one transaction Tie RCC benefits to a larger basket Celebrate a goal achieved Mention RCC & Perks Offer RCC to every customer Get 2 RCC apps in a day Recommend a tool + product combo Sell a full system (cleanse, treat, style) Offer RCC using confidence and benefits Cross- sell
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Y-Overcome a customer objection
L-Reach 80%+ SBR
A-Build a basket
L-Explain SBR benefits confidently
L-Share a selling win at huddle
S-1 EPP
A-Get a Yes after an initial No
S-Educate on add-on products
L-3.5 UPT in a shift
S-1 RCC
L-Celebrate a team members achievement
A-NO SBR NO’S TODAY!
A-Great Guest Experience
A-2 EPPS
Y-Achieve 4+ items in one transaction
L-Tie RCC benefits to a larger basket
L-Celebrate a goal achieved
S-Mention RCC & Perks
L-Offer RCC to every customer
L-Get 2 RCC apps in a day
Y-Recommend a tool + product combo
Y-Sell a full system (cleanse, treat, style)
S-Offer RCC using confidence and benefits
Y-Cross-sell