LearnedsomethingnewProcessedaqualifyinglife eventFollowedup with asupervisoror sitePracticedself-controlbeforereplyingSolved aproblemwith aspreadsheetExplained adeductionor coveragechangeCoordinatedwith PayrollHelped ateammateFixedsomethingbehind thescenesTracked orupdatedcaseinformationReviewed ordiscussed aworkers’comp claimWorkedthroughlunch(again)Answeredthe samequestionmore thanonceStood uporstretchedReviewed orreferenced apolicy orSOPWorkedwith avendor orcarrierDocumentedan employeeinteractionRespondedto a risk-relatedquestionEscalated anissueappropriatelyDrankwatertoday!FeltappreciatedBalancedcompliancewithemployeesupportMultitaskeda little toowellFollowedup on abenefitsissueTook alunchbreakTook adeep breathbeforerespondingTook ashortmentalresetCheckedbenefitseligibilityPausedbeforehitting“send”Laughedduring theworkdayLearnedsomethingnewProcessedaqualifyinglife eventFollowedup with asupervisoror sitePracticedself-controlbeforereplyingSolved aproblemwith aspreadsheetExplained adeductionor coveragechangeCoordinatedwith PayrollHelped ateammateFixedsomethingbehind thescenesTracked orupdatedcaseinformationReviewed ordiscussed aworkers’comp claimWorkedthroughlunch(again)Answeredthe samequestionmore thanonceStood uporstretchedReviewed orreferenced apolicy orSOPWorkedwith avendor orcarrierDocumentedan employeeinteractionRespondedto a risk-relatedquestionEscalated anissueappropriatelyDrankwatertoday!FeltappreciatedBalancedcompliancewithemployeesupportMultitaskeda little toowellFollowedup on abenefitsissueTook alunchbreakTook adeep breathbeforerespondingTook ashortmentalresetCheckedbenefitseligibilityPausedbeforehitting“send”Laughedduring theworkday

Organized Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned something new
  2. Processed a qualifying life event
  3. Followed up with a supervisor or site
  4. Practiced self-control before replying
  5. Solved a problem with a spreadsheet
  6. Explained a deduction or coverage change
  7. Coordinated with Payroll
  8. Helped a teammate
  9. Fixed something behind the scenes
  10. Tracked or updated case information
  11. Reviewed or discussed a workers’ comp claim
  12. Worked through lunch (again)
  13. Answered the same question more than once
  14. Stood up or stretched
  15. Reviewed or referenced a policy or SOP
  16. Worked with a vendor or carrier
  17. Documented an employee interaction
  18. Responded to a risk-related question
  19. Escalated an issue appropriately
  20. Drank water today!
  21. Felt appreciated
  22. Balanced compliance with employee support
  23. Multitasked a little too well
  24. Followed up on a benefits issue
  25. Took a lunch break
  26. Took a deep breath before responding
  27. Took a short mental reset
  28. Checked benefits eligibility
  29. Paused before hitting “send”
  30. Laughed during the workday