BalancedcompliancewithemployeesupportCheckedbenefitseligibilitySolved aproblemwith aspreadsheetFeltappreciatedFollowedup on abenefitsissueWorkedthroughlunch(again)Reviewed ordiscussed aworkers’comp claimLearnedsomethingnewTook ashortmentalresetReviewed orreferenced apolicy orSOPDocumentedan employeeinteractionWorkedwith avendor orcarrierCoordinatedwith PayrollHelped ateammateLaughedduring theworkdayMultitaskeda little toowellEscalated anissueappropriatelyFollowedup with asupervisoror siteDrankwatertoday!Tracked orupdatedcaseinformationAnsweredthe samequestionmore thanonceFixedsomethingbehind thescenesPausedbeforehitting“send”Processedaqualifyinglife eventTook adeep breathbeforerespondingExplained adeductionor coveragechangeTook alunchbreakRespondedto a risk-relatedquestionStood uporstretchedPracticedself-controlbeforereplyingBalancedcompliancewithemployeesupportCheckedbenefitseligibilitySolved aproblemwith aspreadsheetFeltappreciatedFollowedup on abenefitsissueWorkedthroughlunch(again)Reviewed ordiscussed aworkers’comp claimLearnedsomethingnewTook ashortmentalresetReviewed orreferenced apolicy orSOPDocumentedan employeeinteractionWorkedwith avendor orcarrierCoordinatedwith PayrollHelped ateammateLaughedduring theworkdayMultitaskeda little toowellEscalated anissueappropriatelyFollowedup with asupervisoror siteDrankwatertoday!Tracked orupdatedcaseinformationAnsweredthe samequestionmore thanonceFixedsomethingbehind thescenesPausedbeforehitting“send”Processedaqualifyinglife eventTook adeep breathbeforerespondingExplained adeductionor coveragechangeTook alunchbreakRespondedto a risk-relatedquestionStood uporstretchedPracticedself-controlbeforereplying

Organized Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Balanced compliance with employee support
  2. Checked benefits eligibility
  3. Solved a problem with a spreadsheet
  4. Felt appreciated
  5. Followed up on a benefits issue
  6. Worked through lunch (again)
  7. Reviewed or discussed a workers’ comp claim
  8. Learned something new
  9. Took a short mental reset
  10. Reviewed or referenced a policy or SOP
  11. Documented an employee interaction
  12. Worked with a vendor or carrier
  13. Coordinated with Payroll
  14. Helped a teammate
  15. Laughed during the workday
  16. Multitasked a little too well
  17. Escalated an issue appropriately
  18. Followed up with a supervisor or site
  19. Drank water today!
  20. Tracked or updated case information
  21. Answered the same question more than once
  22. Fixed something behind the scenes
  23. Paused before hitting “send”
  24. Processed a qualifying life event
  25. Took a deep breath before responding
  26. Explained a deduction or coverage change
  27. Took a lunch break
  28. Responded to a risk-related question
  29. Stood up or stretched
  30. Practiced self-control before replying