Balanced compliance with employee support Checked benefits eligibility Solved a problem with a spreadsheet Felt appreciated Followed up on a benefits issue Worked through lunch (again) Reviewed or discussed a workers’ comp claim Learned something new Took a short mental reset Reviewed or referenced a policy or SOP Documented an employee interaction Worked with a vendor or carrier Coordinated with Payroll Helped a teammate Laughed during the workday Multitasked a little too well Escalated an issue appropriately Followed up with a supervisor or site Drank water today! Tracked or updated case information Answered the same question more than once Fixed something behind the scenes Paused before hitting “send” Processed a qualifying life event Took a deep breath before responding Explained a deduction or coverage change Took a lunch break Responded to a risk- related question Stood up or stretched Practiced self-control before replying Balanced compliance with employee support Checked benefits eligibility Solved a problem with a spreadsheet Felt appreciated Followed up on a benefits issue Worked through lunch (again) Reviewed or discussed a workers’ comp claim Learned something new Took a short mental reset Reviewed or referenced a policy or SOP Documented an employee interaction Worked with a vendor or carrier Coordinated with Payroll Helped a teammate Laughed during the workday Multitasked a little too well Escalated an issue appropriately Followed up with a supervisor or site Drank water today! Tracked or updated case information Answered the same question more than once Fixed something behind the scenes Paused before hitting “send” Processed a qualifying life event Took a deep breath before responding Explained a deduction or coverage change Took a lunch break Responded to a risk- related question Stood up or stretched Practiced self-control before replying
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Balanced compliance with employee support
Checked benefits eligibility
Solved a problem with a spreadsheet
Felt appreciated
Followed up on a benefits issue
Worked through lunch (again)
Reviewed or discussed a workers’ comp claim
Learned something new
Took a short mental reset
Reviewed or referenced a policy or SOP
Documented an employee interaction
Worked with a vendor or carrier
Coordinated with Payroll
Helped a teammate
Laughed during the workday
Multitasked a little too well
Escalated an issue appropriately
Followed up with a supervisor or site
Drank water today!
Tracked or updated case information
Answered the same question more than once
Fixed something behind the scenes
Paused before hitting “send”
Processed a qualifying life event
Took a deep breath before responding
Explained a deduction or coverage change
Took a lunch break
Responded to a risk-related question
Stood up or stretched
Practiced self-control before replying