Solved aproblemwith aspreadsheetDrankwatertoday!Laughedduring theworkdayTook ashortmentalresetReviewed ordiscussed aworkers’comp claimProcessedaqualifyinglife eventReviewed orreferenced apolicy orSOPTracked orupdatedcaseinformationWorkedthroughlunch(again)Pausedbeforehitting“send”Followedup on abenefitsissueBalancedcompliancewithemployeesupportPracticedself-controlbeforereplyingLearnedsomethingnewHelped ateammateExplained adeductionor coveragechangeWorkedwith avendor orcarrierEscalated anissueappropriatelyRespondedto a risk-relatedquestionAnsweredthe samequestionmore thanonceCheckedbenefitseligibilityFeltappreciatedDocumentedan employeeinteractionCoordinatedwith PayrollMultitaskeda little toowellFollowedup with asupervisoror siteTook alunchbreakStood uporstretchedFixedsomethingbehind thescenesTook adeep breathbeforerespondingSolved aproblemwith aspreadsheetDrankwatertoday!Laughedduring theworkdayTook ashortmentalresetReviewed ordiscussed aworkers’comp claimProcessedaqualifyinglife eventReviewed orreferenced apolicy orSOPTracked orupdatedcaseinformationWorkedthroughlunch(again)Pausedbeforehitting“send”Followedup on abenefitsissueBalancedcompliancewithemployeesupportPracticedself-controlbeforereplyingLearnedsomethingnewHelped ateammateExplained adeductionor coveragechangeWorkedwith avendor orcarrierEscalated anissueappropriatelyRespondedto a risk-relatedquestionAnsweredthe samequestionmore thanonceCheckedbenefitseligibilityFeltappreciatedDocumentedan employeeinteractionCoordinatedwith PayrollMultitaskeda little toowellFollowedup with asupervisoror siteTook alunchbreakStood uporstretchedFixedsomethingbehind thescenesTook adeep breathbeforeresponding

Organized Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solved a problem with a spreadsheet
  2. Drank water today!
  3. Laughed during the workday
  4. Took a short mental reset
  5. Reviewed or discussed a workers’ comp claim
  6. Processed a qualifying life event
  7. Reviewed or referenced a policy or SOP
  8. Tracked or updated case information
  9. Worked through lunch (again)
  10. Paused before hitting “send”
  11. Followed up on a benefits issue
  12. Balanced compliance with employee support
  13. Practiced self-control before replying
  14. Learned something new
  15. Helped a teammate
  16. Explained a deduction or coverage change
  17. Worked with a vendor or carrier
  18. Escalated an issue appropriately
  19. Responded to a risk-related question
  20. Answered the same question more than once
  21. Checked benefits eligibility
  22. Felt appreciated
  23. Documented an employee interaction
  24. Coordinated with Payroll
  25. Multitasked a little too well
  26. Followed up with a supervisor or site
  27. Took a lunch break
  28. Stood up or stretched
  29. Fixed something behind the scenes
  30. Took a deep breath before responding