Followed up with a supervisor or site Balanced empathy with compliance Took a deep breath before responding Answered the same question more than once Escalated an issue Processed a qualifying life event Stood up or stretched Laughed during the workday Drank water today Took a short mental reset Learned something new Checked benefits eligibility Documented an employee interaction Fixed something behind the scenes Solved a problem Practiced self-control before replying Created a new process Juggled multiple deadlines at once Reviewed or discussed a workers’ comp claim Received an urgent request at 4:45 PM Followed up on an open benefits/risk issue Paused before hitting “send” Helped calm a frustrated employee Tracked or updated case information Worked with a vendor or carrier Checked email after hours Reviewed or referenced a policy or SOP Explained a deduction or coverage change Felt appreciated Worked through lunch (again) Received support from the team Helped a teammate Coordinated with Payroll Documented a process or decision Asked for help or clarification Said, “Let me check on that and get back to you” Balanced compliance with employee support Responded to a risk- related question Followed up with a supervisor or site Balanced empathy with compliance Took a deep breath before responding Answered the same question more than once Escalated an issue Processed a qualifying life event Stood up or stretched Laughed during the workday Drank water today Took a short mental reset Learned something new Checked benefits eligibility Documented an employee interaction Fixed something behind the scenes Solved a problem Practiced self-control before replying Created a new process Juggled multiple deadlines at once Reviewed or discussed a workers’ comp claim Received an urgent request at 4:45 PM Followed up on an open benefits/risk issue Paused before hitting “send” Helped calm a frustrated employee Tracked or updated case information Worked with a vendor or carrier Checked email after hours Reviewed or referenced a policy or SOP Explained a deduction or coverage change Felt appreciated Worked through lunch (again) Received support from the team Helped a teammate Coordinated with Payroll Documented a process or decision Asked for help or clarification Said, “Let me check on that and get back to you” Balanced compliance with employee support Responded to a risk- related question
(Print)
Followed up with a supervisor or site
Balanced empathy with compliance
Took a deep breath before responding
Answered the same question more than once
Escalated an issue
Processed a qualifying life event
Stood up or stretched
Laughed during the workday
Drank water today
Took a short mental reset
Learned something new
Checked benefits eligibility
Documented an employee interaction
Fixed something behind the scenes
Solved a problem
Practiced self-control before replying
Created a new process
Juggled multiple deadlines at once
Reviewed or discussed a workers’ comp claim
Received an urgent request at 4:45 PM
Followed up on an open benefits/risk issue
Paused before hitting “send”
Helped calm a frustrated employee
Tracked or updated case information
Worked with a vendor or carrier
Checked email after hours
Reviewed or referenced a policy or SOP
Explained a deduction or coverage change
Felt appreciated
Worked through lunch (again)
Received support from the team
Helped a teammate
Coordinated with Payroll
Documented a process or decision
Asked for help or clarification
Said, “Let me check on that and get back to you”
Balanced compliance with employee support
Responded to a risk-related question
