(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A-Direct Debit Cancellation
T-3P CVP DMC on the CFA Register or DPA List
H-Updating Customer's Details -Permanent update to customer's phone number across all LBG Products
A-Due Date Change - Loan
N-Treatments Overview- 30 day hold
N-Support Needs
E-Unable to set treatment - Impacts of not setting a treatment suggested wording
T-1 month Plan
A-Account Downgrade
H-Cash Withdrawals
H-Free
T-Identifying Vulnerability and Routing Accounts - Customer with no Agreed Treatment
N-Refunding Interest and Charges
H-Free
A-Account Request in DMR
E-Account Closure Request - Credit Card
A-Setting a Treatment
T-Notification of Deceased
E-Third Party Authorization
A-Payment Reversals - Loan
H-Credit Card Late Fees and Promotional Withdrawals