Appropriatetone ofvoiceFree!Acknowledgetheir feelings"Can youtell me alittle moreabout that""You musthave feltso..."  "Thatsoundsreallychallenging"NojudgementActivelylistenThatwouldfrustrateme tooI canunderstandwhy thatwould beupsetting."That isveryupsettingto hear""Itsunderstandablethat you'refrustrated"Oh no!That’s awful!Did you wantto talk moreabout it?Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.OffersupportAppropriatetone ofvoiceFree!Acknowledgetheir feelings"Can youtell me alittle moreabout that""You musthave feltso..."  "Thatsoundsreallychallenging"NojudgementActivelylistenThatwouldfrustrateme tooI canunderstandwhy thatwould beupsetting."That isveryupsettingto hear""Itsunderstandablethat you'refrustrated"Oh no!That’s awful!Did you wantto talk moreabout it?Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Offersupport

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appropriate tone of voice
  2. Free!
  6. Acknowledge their feelings
  7. "Can you tell me a little more about that"
  8. "You must have felt so..."
  10. "That sounds really challenging"
  11. No judgement
  12. Actively listen
  13. That would frustrate me too
  14. I can understand why that would be upsetting.
  15. "That is very upsetting to hear"
  16. "Its understandable that you're frustrated"
  17. Oh no! That’s awful! Did you want to talk more about it?
  18. Ask someone how their day is going while noticing their body language and facial expressions.
  20. Offer support