"That isveryupsettingto hear""Can youtell me alittle moreabout that"NojudgementFree!Thatwouldfrustrateme tooActivelylisten"Itsunderstandablethat you'refrustrated"Acknowledgetheir feelingsOh no!That’s awful!Did you wantto talk moreabout it?OffersupportAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."You musthave feltso..."  I canunderstandwhy thatwould beupsetting."Thatsoundsreallychallenging"Appropriatetone ofvoice"That isveryupsettingto hear""Can youtell me alittle moreabout that"NojudgementFree!Thatwouldfrustrateme tooActivelylisten"Itsunderstandablethat you'refrustrated"Acknowledgetheir feelingsOh no!That’s awful!Did you wantto talk moreabout it?OffersupportAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."You musthave feltso..."  I canunderstandwhy thatwould beupsetting."Thatsoundsreallychallenging"Appropriatetone ofvoice

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "That is very upsetting to hear"
  2. "Can you tell me a little more about that"
  3. No judgement
  4. Free!
  5. That would frustrate me too
  6. Actively listen
  7. "Its understandable that you're frustrated"
  8. Acknowledge their feelings
  9. Oh no! That’s awful! Did you want to talk more about it?
  10. Offer support
  11. Ask someone how their day is going while noticing their body language and facial expressions.
  12. "You must have felt so..."
  13. I can understand why that would be upsetting.
  14. "That sounds really challenging"
  15. Appropriate tone of voice