"That isveryupsettingto hear"I canunderstandwhy thatwould beupsetting."Thatsoundsreallychallenging"Oh no!That’s awful!Did you wantto talk moreabout it?"Can youtell me alittle moreabout that"Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated"OffersupportFree!Thatwouldfrustrateme tooNojudgement"You musthave feltso..."ActivelylistenAcknowledgetheir feelingsAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.  "That isveryupsettingto hear"I canunderstandwhy thatwould beupsetting."Thatsoundsreallychallenging"Oh no!That’s awful!Did you wantto talk moreabout it?"Can youtell me alittle moreabout that"Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated"OffersupportFree!Thatwouldfrustrateme tooNojudgement"You musthave feltso..."ActivelylistenAcknowledgetheir feelingsAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  2. "That is very upsetting to hear"
  3. I can understand why that would be upsetting.
  4. "That sounds really challenging"
  5. Oh no! That’s awful! Did you want to talk more about it?
  8. "Can you tell me a little more about that"
  9. Appropriate tone of voice
  10. "Its understandable that you're frustrated"
  11. Offer support
  12. Free!
  13. That would frustrate me too
  16. No judgement
  17. "You must have felt so..."
  18. Actively listen
  19. Acknowledge their feelings
  20. Ask someone how their day is going while noticing their body language and facial expressions.