Appropriatetone ofvoiceNojudgementI canunderstandwhy thatwould beupsetting.Oh no!That’s awful!Did you wantto talk moreabout it?Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Thatwouldfrustrateme tooFree!"That isveryupsettingto hear""Can youtell me alittle moreabout that"Activelylisten"Itsunderstandablethat you'refrustrated""Thatsoundsreallychallenging""You musthave feltso..."OffersupportAcknowledgetheir feelings  Appropriatetone ofvoiceNojudgementI canunderstandwhy thatwould beupsetting.Oh no!That’s awful!Did you wantto talk moreabout it?Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Thatwouldfrustrateme tooFree!"That isveryupsettingto hear""Can youtell me alittle moreabout that"Activelylisten"Itsunderstandablethat you'refrustrated""Thatsoundsreallychallenging""You musthave feltso..."OffersupportAcknowledgetheir feelings  

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appropriate tone of voice
  2. No judgement
  3. I can understand why that would be upsetting.
  4. Oh no! That’s awful! Did you want to talk more about it?
  5. Ask someone how their day is going while noticing their body language and facial expressions.
  6. That would frustrate me too
  7. Free!
  8. "That is very upsetting to hear"
  10. "Can you tell me a little more about that"
  11. Actively listen
  12. "Its understandable that you're frustrated"
  13. "That sounds really challenging"
  16. "You must have felt so..."
  18. Offer support
  19. Acknowledge their feelings