(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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New patient
Callback
No one on the line
Wants to be seen today
"We have a line"
Pharmacy needs clarification
Call from Home Care
PT tells you their life story
Allye's Late
LOUD NOISES
Send lab orders to Quest
"Isn't there anything sooner?"
No MA response
Person on the other line is chewing something
Rae throws her headset
PT starts yelling
Critical Lab
Someone orders food delivery
PT refuses to go to ER or Urgent Care
Allye crashes out
PT calls back without listening to voicemail
Someone brings in treats
Insurance company calling
"Is this HealthFirst?"
PT wants to speak to management
ok
PT wants a script with no appointment
Med Refill
Frequent caller
Decorating party!!!!
PT calls multiple times with no results
Prior Auth
Tayllor visits
UTI symptoms
Something, something, Suntree
Rae doing IT
Patient makes you hang up first
PT is leaving the provider/HF
Habla espanol
PT says everything wrong with them before name/dob
