(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient makes you hang up first
No one on the line
Something, something, Suntree
Rae throws her headset
Habla espanol
Drama in the group chat
PT is leaving the provider/HF
PT refuses to go to ER or Urgent Care
Someone brings in treats
Rae doing IT
Insurance company calling
Wants to be seen today
Pharmacy needs clarification
PT tells you their life story
"Why isn't my script ready yet?"
Someone orders food delivery
UTI symptoms
"We have a line"
Person on the other line is chewing something
ok
Med Refill
Callback
PT wants to speak to management
Allye crashes out
LOUD NOISES
Needs fax number
New patient
PT starts yelling
"HELLO?!?"
PT calls back without listening to voicemail
Prior Auth
"Is this HealthFirst?"
"Isn't there anything sooner?"
Tayllor visits
Call from Home Care
Send lab orders to Quest
PT says everything wrong with them before name/dob
