AbsolutelyI want to makesure Iunderstand so Ican fix theproblemcorrectlyHappyto helpThank youforspeakingwith meI canfix thatAwesomeI’m lookingforward tohelping youwith any otherquestionsDefinitelyI assureyou I willtry mybestWhat can I doto make yourexperiencewith us betterHow isyour daygoing?Thank youfor bringingthis to ourattentionThatwouldfrustrateme, tooI cansolve thatproblemWouldyou like totry ournew...I would beasking thesamequestions asyou areI see you’vebeen withTD foryears.You aretotallyrightFantasticYou mightfind our newverificationhelpfulAre your needsbeing met withourproduct/service?I would behappy totake alookYourbusinessmeans alot to usI'm sorry fortheinconvenienceAbsolutelyI want to makesure Iunderstand so Ican fix theproblemcorrectlyHappyto helpThank youforspeakingwith meI canfix thatAwesomeI’m lookingforward tohelping youwith any otherquestionsDefinitelyI assureyou I willtry mybestWhat can I doto make yourexperiencewith us betterHow isyour daygoing?Thank youfor bringingthis to ourattentionThatwouldfrustrateme, tooI cansolve thatproblemWouldyou like totry ournew...I would beasking thesamequestions asyou areI see you’vebeen withTD foryears.You aretotallyrightFantasticYou mightfind our newverificationhelpfulAre your needsbeing met withourproduct/service?I would behappy totake alookYourbusinessmeans alot to usI'm sorry fortheinconvenience

LEI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Absolutely
  2. I want to make sure I understand so I can fix the problem correctly
  3. Happy to help
  4. Thank you for speaking with me
  5. I can fix that
  6. Awesome
  7. I’m looking forward to helping you with any other questions
  8. Definitely
  9. I assure you I will try my best
  10. What can I do to make your experience with us better
  11. How is your day going?
  12. Thank you for bringing this to our attention
  13. That would frustrate me, too
  14. I can solve that problem
  15. Would you like to try our new...
  16. I would be asking the same questions as you are
  17. I see you’ve been with TD for years.
  18. You are totally right
  19. Fantastic
  20. You might find our new verification helpful
  21. Are your needs being met with our product/service?
  22. I would be happy to take a look
  23. Your business means a lot to us
  24. I'm sorry for the inconvenience