Createdfinalliability filenoteCompletedcatch andkeepcall/claimSent 10HMmessagesin 4 hoursAnsweredan ArbVerified witha TNC isinsured waslogged inCompletedtheftquestionnaireon a catch andrelease claimBoost thatblood flow –stand upand stretch !Gatheredfrom insured,the purpose oftheir trip anddocumented itSet up arentalthroughARMS orHertzCheckedISO forrelatedclaimsMarked 2areas ofdamagewhile runningPMOISent anUnderwritingReferralSent aRORletterCompletedcatch andreleasecall/claimReferreda claimto CSIUWas oncameraduring ateammeetingCompletedFC on anAssuredclaimSentFOIArequestCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCoordinatedglassdamagewith SafeliteWorkeddiaries orDCF for aco-workerUnlistedvehicleclaimReceivedpositivecustomerfeedbackShared atip/bestpractice inthe MIAPDchatSent aclaim toHQ forreviewAssigneda claimto SubroSent aclaimantmitigationletterRespondedto E-subroLabeled adocumentin DCFHydrationsquare –drink somewater!Told a funnyjoke in theMIAPD chatCompleteda recordedstatementReturnedavoicemailAppliedcomparativenegligenceon a claimSent CAOpoints to aco-workerCreatedfinalliability filenoteCompletedcatch andkeepcall/claimSent 10HMmessagesin 4 hoursAnsweredan ArbVerified witha TNC isinsured waslogged inCompletedtheftquestionnaireon a catch andrelease claimBoost thatblood flow –stand upand stretch !Gatheredfrom insured,the purpose oftheir trip anddocumented itSet up arentalthroughARMS orHertzCheckedISO forrelatedclaimsMarked 2areas ofdamagewhile runningPMOISent anUnderwritingReferralSent aRORletterCompletedcatch andreleasecall/claimReferreda claimto CSIUWas oncameraduring ateammeetingCompletedFC on anAssuredclaimSentFOIArequestCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCoordinatedglassdamagewith SafeliteWorkeddiaries orDCF for aco-workerUnlistedvehicleclaimReceivedpositivecustomerfeedbackShared atip/bestpractice inthe MIAPDchatSent aclaim toHQ forreviewAssigneda claimto SubroSent aclaimantmitigationletterRespondedto E-subroLabeled adocumentin DCFHydrationsquare –drink somewater!Told a funnyjoke in theMIAPD chatCompleteda recordedstatementReturnedavoicemailAppliedcomparativenegligenceon a claimSent CAOpoints to aco-worker

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created final liability file note
  2. Completed catch and keep call/claim
  3. Sent 10 HM messages in 4 hours
  4. Answered an Arb
  5. Verified with a TNC is insured was logged in
  6. Completed theft questionnaire on a catch and release claim
  7. Boost that blood flow – stand up and stretch !
  8. Gathered from insured, the purpose of their trip and documented it
  9. Set up a rental through ARMS or Hertz
  10. Checked ISO for related claims
  11. Marked 2 areas of damage while running PMOI
  12. Sent an Underwriting Referral
  13. Sent a ROR letter
  14. Completed catch and release call/claim
  15. Referred a claim to CSIU
  16. Was on camera during a team meeting
  17. Completed FC on an Assured claim
  18. Sent FOIA request
  19. Checked CCC notes for a repair promise date
  20. Sent an EFT payment
  21. Coordinated glass damage with Safelite
  22. Worked diaries or DCF for a co-worker
  23. Unlisted vehicle claim
  24. Received positive customer feedback
  25. Shared a tip/best practice in the MIAPD chat
  26. Sent a claim to HQ for review
  27. Assigned a claim to Subro
  28. Sent a claimant mitigation letter
  29. Responded to E-subro
  30. Labeled a document in DCF
  31. Hydration square – drink some water!
  32. Told a funny joke in the MIAPD chat
  33. Completed a recorded statement
  34. Returned a voicemail
  35. Applied comparative negligence on a claim
  36. Sent CAO points to a co-worker