Verified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimSent aRORletterCompleteda recordedstatementGatheredfrom insured,the purpose oftheir trip anddocumented itAppliedcomparativenegligenceon a claimCheckedISO forrelatedclaimsSent aclaimantmitigationletterSent aclaim toHQ forreviewCreatedfinalliability filenoteCompletedtheftquestionnaireon a catch andrelease claimCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCompletedFC on anAssuredclaimAnsweredan ArbLabeled adocumentin DCFTold a funnyjoke in theMIAPD chatReferreda claimto CSIUUnlistedvehicleclaimSet up arentalthroughARMS orHertzBoost thatblood flow –stand upand stretch !Hydrationsquare –drink somewater!ReturnedavoicemailCompletedcatch andreleasecall/claimReceivedpositivecustomerfeedbackSentFOIArequestWorkeddiaries orDCF for aco-workerSent CAOpoints to aco-workerSent 10HMmessagesin 4 hoursSent anUnderwritingReferralCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatMarked 2areas ofdamagewhile runningPMOIRespondedto E-subroWas oncameraduring ateammeetingAssigneda claimto SubroVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimSent aRORletterCompleteda recordedstatementGatheredfrom insured,the purpose oftheir trip anddocumented itAppliedcomparativenegligenceon a claimCheckedISO forrelatedclaimsSent aclaimantmitigationletterSent aclaim toHQ forreviewCreatedfinalliability filenoteCompletedtheftquestionnaireon a catch andrelease claimCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCompletedFC on anAssuredclaimAnsweredan ArbLabeled adocumentin DCFTold a funnyjoke in theMIAPD chatReferreda claimto CSIUUnlistedvehicleclaimSet up arentalthroughARMS orHertzBoost thatblood flow –stand upand stretch !Hydrationsquare –drink somewater!ReturnedavoicemailCompletedcatch andreleasecall/claimReceivedpositivecustomerfeedbackSentFOIArequestWorkeddiaries orDCF for aco-workerSent CAOpoints to aco-workerSent 10HMmessagesin 4 hoursSent anUnderwritingReferralCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatMarked 2areas ofdamagewhile runningPMOIRespondedto E-subroWas oncameraduring ateammeetingAssigneda claimto Subro

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified with a TNC is insured was logged in
  2. Completed catch and keep call/claim
  3. Sent a ROR letter
  4. Completed a recorded statement
  5. Gathered from insured, the purpose of their trip and documented it
  6. Applied comparative negligence on a claim
  7. Checked ISO for related claims
  8. Sent a claimant mitigation letter
  9. Sent a claim to HQ for review
  10. Created final liability file note
  11. Completed theft questionnaire on a catch and release claim
  12. Checked CCC notes for a repair promise date
  13. Sent an EFT payment
  14. Completed FC on an Assured claim
  15. Answered an Arb
  16. Labeled a document in DCF
  17. Told a funny joke in the MIAPD chat
  18. Referred a claim to CSIU
  19. Unlisted vehicle claim
  20. Set up a rental through ARMS or Hertz
  21. Boost that blood flow – stand up and stretch !
  22. Hydration square – drink some water!
  23. Returned a voicemail
  24. Completed catch and release call/claim
  25. Received positive customer feedback
  26. Sent FOIA request
  27. Worked diaries or DCF for a co-worker
  28. Sent CAO points to a co-worker
  29. Sent 10 HM messages in 4 hours
  30. Sent an Underwriting Referral
  31. Coordinated glass damage with Safelite
  32. Shared a tip/best practice in the MIAPD chat
  33. Marked 2 areas of damage while running PMOI
  34. Responded to E-subro
  35. Was on camera during a team meeting
  36. Assigned a claim to Subro