Sent anEFTpaymentSent anUnderwritingReferralCompletedcatch andreleasecall/claimCoordinatedglassdamagewith SafeliteWas oncameraduring ateammeetingReturnedavoicemailWorkeddiaries orDCF for aco-workerUnlistedvehicleclaimCreatedfinalliability filenoteSent aclaim toHQ forreviewSent CAOpoints to aco-workerReceivedpositivecustomerfeedbackLabeled adocumentin DCFSent aRORletterShared atip/bestpractice inthe MIAPDchatReferreda claimto CSIUSent 10HMmessagesin 4 hoursBoost thatblood flow –stand upand stretch !Hydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimTold a funnyjoke in theMIAPD chatRespondedto E-subroGatheredfrom insured,the purpose oftheir trip anddocumented itAnsweredan ArbCheckedISO forrelatedclaimsAppliedcomparativenegligenceon a claimCompleteda recordedstatementSent aclaimantmitigationletterAssigneda claimto SubroCompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzMarked 2areas ofdamagewhile runningPMOISentFOIArequestCheckedCCC notesfor a repairpromise dateSent anEFTpaymentSent anUnderwritingReferralCompletedcatch andreleasecall/claimCoordinatedglassdamagewith SafeliteWas oncameraduring ateammeetingReturnedavoicemailWorkeddiaries orDCF for aco-workerUnlistedvehicleclaimCreatedfinalliability filenoteSent aclaim toHQ forreviewSent CAOpoints to aco-workerReceivedpositivecustomerfeedbackLabeled adocumentin DCFSent aRORletterShared atip/bestpractice inthe MIAPDchatReferreda claimto CSIUSent 10HMmessagesin 4 hoursBoost thatblood flow –stand upand stretch !Hydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimTold a funnyjoke in theMIAPD chatRespondedto E-subroGatheredfrom insured,the purpose oftheir trip anddocumented itAnsweredan ArbCheckedISO forrelatedclaimsAppliedcomparativenegligenceon a claimCompleteda recordedstatementSent aclaimantmitigationletterAssigneda claimto SubroCompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzMarked 2areas ofdamagewhile runningPMOISentFOIArequestCheckedCCC notesfor a repairpromise date

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an EFT payment
  2. Sent an Underwriting Referral
  3. Completed catch and release call/claim
  4. Coordinated glass damage with Safelite
  5. Was on camera during a team meeting
  6. Returned a voicemail
  7. Worked diaries or DCF for a co-worker
  8. Unlisted vehicle claim
  9. Created final liability file note
  10. Sent a claim to HQ for review
  11. Sent CAO points to a co-worker
  12. Received positive customer feedback
  13. Labeled a document in DCF
  14. Sent a ROR letter
  15. Shared a tip/best practice in the MIAPD chat
  16. Referred a claim to CSIU
  17. Sent 10 HM messages in 4 hours
  18. Boost that blood flow – stand up and stretch !
  19. Hydration square – drink some water!
  20. Completed theft questionnaire on a catch and release claim
  21. Verified with a TNC is insured was logged in
  22. Completed catch and keep call/claim
  23. Told a funny joke in the MIAPD chat
  24. Responded to E-subro
  25. Gathered from insured, the purpose of their trip and documented it
  26. Answered an Arb
  27. Checked ISO for related claims
  28. Applied comparative negligence on a claim
  29. Completed a recorded statement
  30. Sent a claimant mitigation letter
  31. Assigned a claim to Subro
  32. Completed FC on an Assured claim
  33. Set up a rental through ARMS or Hertz
  34. Marked 2 areas of damage while running PMOI
  35. Sent FOIA request
  36. Checked CCC notes for a repair promise date