SentFOIArequestSent 10HMmessagesin 4 hoursWas oncameraduring ateammeetingUnlistedvehicleclaimTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimBoost thatblood flow –stand upand stretch !Workeddiaries orDCF for aco-workerAssigneda claimto SubroSent anUnderwritingReferralSent anEFTpaymentReferreda claimto CSIUCompleteda recordedstatementCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedISO forrelatedclaimsSent CAOpoints to aco-workerCompletedFC on anAssuredclaimReturnedavoicemailRespondedto E-subroSent aclaimantmitigationletterCompletedcatch andreleasecall/claimCoordinatedglassdamagewith SafeliteLabeled adocumentin DCFVerified witha TNC isinsured waslogged inCheckedCCC notesfor a repairpromise dateAppliedcomparativenegligenceon a claimAnsweredan ArbSet up arentalthroughARMS orHertzMarked 2areas ofdamagewhile runningPMOISent aclaim toHQ forreviewSent aRORletterCreatedfinalliability filenoteReceivedpositivecustomerfeedbackShared atip/bestpractice inthe MIAPDchatHydrationsquare –drink somewater!SentFOIArequestSent 10HMmessagesin 4 hoursWas oncameraduring ateammeetingUnlistedvehicleclaimTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimBoost thatblood flow –stand upand stretch !Workeddiaries orDCF for aco-workerAssigneda claimto SubroSent anUnderwritingReferralSent anEFTpaymentReferreda claimto CSIUCompleteda recordedstatementCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedISO forrelatedclaimsSent CAOpoints to aco-workerCompletedFC on anAssuredclaimReturnedavoicemailRespondedto E-subroSent aclaimantmitigationletterCompletedcatch andreleasecall/claimCoordinatedglassdamagewith SafeliteLabeled adocumentin DCFVerified witha TNC isinsured waslogged inCheckedCCC notesfor a repairpromise dateAppliedcomparativenegligenceon a claimAnsweredan ArbSet up arentalthroughARMS orHertzMarked 2areas ofdamagewhile runningPMOISent aclaim toHQ forreviewSent aRORletterCreatedfinalliability filenoteReceivedpositivecustomerfeedbackShared atip/bestpractice inthe MIAPDchatHydrationsquare –drink somewater!

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. Sent FOIA request
  2. Sent 10 HM messages in 4 hours
  3. Was on camera during a team meeting
  4. Unlisted vehicle claim
  5. Told a funny joke in the MIAPD chat
  6. Completed catch and keep call/claim
  7. Boost that blood flow – stand up and stretch !
  8. Worked diaries or DCF for a co-worker
  9. Assigned a claim to Subro
  10. Sent an Underwriting Referral
  11. Sent an EFT payment
  12. Referred a claim to CSIU
  13. Completed a recorded statement
  14. Completed theft questionnaire on a catch and release claim
  15. Gathered from insured, the purpose of their trip and documented it
  16. Checked ISO for related claims
  17. Sent CAO points to a co-worker
  18. Completed FC on an Assured claim
  19. Returned a voicemail
  20. Responded to E-subro
  21. Sent a claimant mitigation letter
  22. Completed catch and release call/claim
  23. Coordinated glass damage with Safelite
  24. Labeled a document in DCF
  25. Verified with a TNC is insured was logged in
  26. Checked CCC notes for a repair promise date
  27. Applied comparative negligence on a claim
  28. Answered an Arb
  29. Set up a rental through ARMS or Hertz
  30. Marked 2 areas of damage while running PMOI
  31. Sent a claim to HQ for review
  32. Sent a ROR letter
  33. Created final liability file note
  34. Received positive customer feedback
  35. Shared a tip/best practice in the MIAPD chat
  36. Hydration square – drink some water!