SentFOIArequestSent CAOpoints to aco-workerCompletedFC on anAssuredclaimCheckedISO forrelatedclaimsGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedtheftquestionnaireon a catch andrelease claimSent anEFTpaymentCompletedcatch andreleasecall/claimWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !CheckedCCC notesfor a repairpromise dateWorkeddiaries orDCF for aco-workerSent 10HMmessagesin 4 hoursShared atip/bestpractice inthe MIAPDchatReferreda claimto CSIUAppliedcomparativenegligenceon a claimHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzLabeled adocumentin DCFCreatedfinalliability filenoteCompleteda recordedstatementCompletedcatch andkeepcall/claimAssigneda claimto SubroTold a funnyjoke in theMIAPD chatReturnedavoicemailSent aclaimantmitigationletterSent aclaim toHQ forreviewUnlistedvehicleclaimCoordinatedglassdamagewith SafeliteVerified witha TNC isinsured waslogged inSent aRORletterMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackAnsweredan ArbSent anUnderwritingReferralRespondedto E-subroSentFOIArequestSent CAOpoints to aco-workerCompletedFC on anAssuredclaimCheckedISO forrelatedclaimsGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedtheftquestionnaireon a catch andrelease claimSent anEFTpaymentCompletedcatch andreleasecall/claimWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !CheckedCCC notesfor a repairpromise dateWorkeddiaries orDCF for aco-workerSent 10HMmessagesin 4 hoursShared atip/bestpractice inthe MIAPDchatReferreda claimto CSIUAppliedcomparativenegligenceon a claimHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzLabeled adocumentin DCFCreatedfinalliability filenoteCompleteda recordedstatementCompletedcatch andkeepcall/claimAssigneda claimto SubroTold a funnyjoke in theMIAPD chatReturnedavoicemailSent aclaimantmitigationletterSent aclaim toHQ forreviewUnlistedvehicleclaimCoordinatedglassdamagewith SafeliteVerified witha TNC isinsured waslogged inSent aRORletterMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackAnsweredan ArbSent anUnderwritingReferralRespondedto E-subro

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent FOIA request
  2. Sent CAO points to a co-worker
  3. Completed FC on an Assured claim
  4. Checked ISO for related claims
  5. Gathered from insured, the purpose of their trip and documented it
  6. Completed theft questionnaire on a catch and release claim
  7. Sent an EFT payment
  8. Completed catch and release call/claim
  9. Was on camera during a team meeting
  10. Boost that blood flow – stand up and stretch !
  11. Checked CCC notes for a repair promise date
  12. Worked diaries or DCF for a co-worker
  13. Sent 10 HM messages in 4 hours
  14. Shared a tip/best practice in the MIAPD chat
  15. Referred a claim to CSIU
  16. Applied comparative negligence on a claim
  17. Hydration square – drink some water!
  18. Set up a rental through ARMS or Hertz
  19. Labeled a document in DCF
  20. Created final liability file note
  21. Completed a recorded statement
  22. Completed catch and keep call/claim
  23. Assigned a claim to Subro
  24. Told a funny joke in the MIAPD chat
  25. Returned a voicemail
  26. Sent a claimant mitigation letter
  27. Sent a claim to HQ for review
  28. Unlisted vehicle claim
  29. Coordinated glass damage with Safelite
  30. Verified with a TNC is insured was logged in
  31. Sent a ROR letter
  32. Marked 2 areas of damage while running PMOI
  33. Received positive customer feedback
  34. Answered an Arb
  35. Sent an Underwriting Referral
  36. Responded to E-subro