Sent anEFTpaymentCompletedtheftquestionnaireon a catch andrelease claimSent aRORletterCheckedISO forrelatedclaimsCheckedCCC notesfor a repairpromise dateVerified witha TNC isinsured waslogged inBoost thatblood flow –stand upand stretch !Answeredan ArbWas oncameraduring ateammeetingCompleteda recordedstatementSent CAOpoints to aco-workerAssigneda claimto SubroSent anUnderwritingReferralReturnedavoicemailLabeled adocumentin DCFSent aclaimantmitigationletterGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedcatch andreleasecall/claimSet up arentalthroughARMS orHertzReferreda claimto CSIUMarked 2areas ofdamagewhile runningPMOISent aclaim toHQ forreviewShared atip/bestpractice inthe MIAPDchatReceivedpositivecustomerfeedbackCreatedfinalliability filenoteWorkeddiaries orDCF for aco-workerSentFOIArequestSent 10HMmessagesin 4 hoursCompletedFC on anAssuredclaimUnlistedvehicleclaimHydrationsquare –drink somewater!Completedcatch andkeepcall/claimRespondedto E-subroTold a funnyjoke in theMIAPD chatAppliedcomparativenegligenceon a claimCoordinatedglassdamagewith SafeliteSent anEFTpaymentCompletedtheftquestionnaireon a catch andrelease claimSent aRORletterCheckedISO forrelatedclaimsCheckedCCC notesfor a repairpromise dateVerified witha TNC isinsured waslogged inBoost thatblood flow –stand upand stretch !Answeredan ArbWas oncameraduring ateammeetingCompleteda recordedstatementSent CAOpoints to aco-workerAssigneda claimto SubroSent anUnderwritingReferralReturnedavoicemailLabeled adocumentin DCFSent aclaimantmitigationletterGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedcatch andreleasecall/claimSet up arentalthroughARMS orHertzReferreda claimto CSIUMarked 2areas ofdamagewhile runningPMOISent aclaim toHQ forreviewShared atip/bestpractice inthe MIAPDchatReceivedpositivecustomerfeedbackCreatedfinalliability filenoteWorkeddiaries orDCF for aco-workerSentFOIArequestSent 10HMmessagesin 4 hoursCompletedFC on anAssuredclaimUnlistedvehicleclaimHydrationsquare –drink somewater!Completedcatch andkeepcall/claimRespondedto E-subroTold a funnyjoke in theMIAPD chatAppliedcomparativenegligenceon a claimCoordinatedglassdamagewith Safelite

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an EFT payment
  2. Completed theft questionnaire on a catch and release claim
  3. Sent a ROR letter
  4. Checked ISO for related claims
  5. Checked CCC notes for a repair promise date
  6. Verified with a TNC is insured was logged in
  7. Boost that blood flow – stand up and stretch !
  8. Answered an Arb
  9. Was on camera during a team meeting
  10. Completed a recorded statement
  11. Sent CAO points to a co-worker
  12. Assigned a claim to Subro
  13. Sent an Underwriting Referral
  14. Returned a voicemail
  15. Labeled a document in DCF
  16. Sent a claimant mitigation letter
  17. Gathered from insured, the purpose of their trip and documented it
  18. Completed catch and release call/claim
  19. Set up a rental through ARMS or Hertz
  20. Referred a claim to CSIU
  21. Marked 2 areas of damage while running PMOI
  22. Sent a claim to HQ for review
  23. Shared a tip/best practice in the MIAPD chat
  24. Received positive customer feedback
  25. Created final liability file note
  26. Worked diaries or DCF for a co-worker
  27. Sent FOIA request
  28. Sent 10 HM messages in 4 hours
  29. Completed FC on an Assured claim
  30. Unlisted vehicle claim
  31. Hydration square – drink some water!
  32. Completed catch and keep call/claim
  33. Responded to E-subro
  34. Told a funny joke in the MIAPD chat
  35. Applied comparative negligence on a claim
  36. Coordinated glass damage with Safelite