Sent anEFTpaymentBoost thatblood flow –stand upand stretch !SentFOIArequestGatheredfrom insured,the purpose oftheir trip anddocumented itLabeled adocumentin DCFReturnedavoicemailCompletedcatch andreleasecall/claimVerified witha TNC isinsured waslogged inSent anUnderwritingReferralCheckedCCC notesfor a repairpromise dateSent 10HMmessagesin 4 hoursWas oncameraduring ateammeetingAssigneda claimto SubroWorkeddiaries orDCF for aco-workerRespondedto E-subroAppliedcomparativenegligenceon a claimCompleteda recordedstatementCheckedISO forrelatedclaimsCreatedfinalliability filenoteCompletedFC on anAssuredclaimSent CAOpoints to aco-workerTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCompletedcatch andkeepcall/claimSent aclaimantmitigationletterSent aRORletterHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackCompletedtheftquestionnaireon a catch andrelease claimAnsweredan ArbMarked 2areas ofdamagewhile runningPMOIShared atip/bestpractice inthe MIAPDchatUnlistedvehicleclaimSent aclaim toHQ forreviewReferreda claimto CSIUSent anEFTpaymentBoost thatblood flow –stand upand stretch !SentFOIArequestGatheredfrom insured,the purpose oftheir trip anddocumented itLabeled adocumentin DCFReturnedavoicemailCompletedcatch andreleasecall/claimVerified witha TNC isinsured waslogged inSent anUnderwritingReferralCheckedCCC notesfor a repairpromise dateSent 10HMmessagesin 4 hoursWas oncameraduring ateammeetingAssigneda claimto SubroWorkeddiaries orDCF for aco-workerRespondedto E-subroAppliedcomparativenegligenceon a claimCompleteda recordedstatementCheckedISO forrelatedclaimsCreatedfinalliability filenoteCompletedFC on anAssuredclaimSent CAOpoints to aco-workerTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCompletedcatch andkeepcall/claimSent aclaimantmitigationletterSent aRORletterHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackCompletedtheftquestionnaireon a catch andrelease claimAnsweredan ArbMarked 2areas ofdamagewhile runningPMOIShared atip/bestpractice inthe MIAPDchatUnlistedvehicleclaimSent aclaim toHQ forreviewReferreda claimto CSIU

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an EFT payment
  2. Boost that blood flow – stand up and stretch !
  3. Sent FOIA request
  4. Gathered from insured, the purpose of their trip and documented it
  5. Labeled a document in DCF
  6. Returned a voicemail
  7. Completed catch and release call/claim
  8. Verified with a TNC is insured was logged in
  9. Sent an Underwriting Referral
  10. Checked CCC notes for a repair promise date
  11. Sent 10 HM messages in 4 hours
  12. Was on camera during a team meeting
  13. Assigned a claim to Subro
  14. Worked diaries or DCF for a co-worker
  15. Responded to E-subro
  16. Applied comparative negligence on a claim
  17. Completed a recorded statement
  18. Checked ISO for related claims
  19. Created final liability file note
  20. Completed FC on an Assured claim
  21. Sent CAO points to a co-worker
  22. Told a funny joke in the MIAPD chat
  23. Coordinated glass damage with Safelite
  24. Completed catch and keep call/claim
  25. Sent a claimant mitigation letter
  26. Sent a ROR letter
  27. Hydration square – drink some water!
  28. Set up a rental through ARMS or Hertz
  29. Received positive customer feedback
  30. Completed theft questionnaire on a catch and release claim
  31. Answered an Arb
  32. Marked 2 areas of damage while running PMOI
  33. Shared a tip/best practice in the MIAPD chat
  34. Unlisted vehicle claim
  35. Sent a claim to HQ for review
  36. Referred a claim to CSIU