Respondedto E-subroCompleteda recordedstatementWas oncameraduring ateammeetingCoordinatedglassdamagewith SafeliteGatheredfrom insured,the purpose oftheir trip anddocumented itSent CAOpoints to aco-workerSent 10HMmessagesin 4 hoursReturnedavoicemailWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralTold a funnyjoke in theMIAPD chatLabeled adocumentin DCFCompletedcatch andreleasecall/claimCheckedCCC notesfor a repairpromise dateCompletedtheftquestionnaireon a catch andrelease claimVerified witha TNC isinsured waslogged inAssigneda claimto SubroReferreda claimto CSIUSent aclaim toHQ forreviewHydrationsquare –drink somewater!Completedcatch andkeepcall/claimCompletedFC on anAssuredclaimSentFOIArequestSent aclaimantmitigationletterAppliedcomparativenegligenceon a claimSet up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackMarked 2areas ofdamagewhile runningPMOICheckedISO forrelatedclaimsAnsweredan ArbShared atip/bestpractice inthe MIAPDchatCreatedfinalliability filenoteSent aRORletterBoost thatblood flow –stand upand stretch !Sent anEFTpaymentUnlistedvehicleclaimRespondedto E-subroCompleteda recordedstatementWas oncameraduring ateammeetingCoordinatedglassdamagewith SafeliteGatheredfrom insured,the purpose oftheir trip anddocumented itSent CAOpoints to aco-workerSent 10HMmessagesin 4 hoursReturnedavoicemailWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralTold a funnyjoke in theMIAPD chatLabeled adocumentin DCFCompletedcatch andreleasecall/claimCheckedCCC notesfor a repairpromise dateCompletedtheftquestionnaireon a catch andrelease claimVerified witha TNC isinsured waslogged inAssigneda claimto SubroReferreda claimto CSIUSent aclaim toHQ forreviewHydrationsquare –drink somewater!Completedcatch andkeepcall/claimCompletedFC on anAssuredclaimSentFOIArequestSent aclaimantmitigationletterAppliedcomparativenegligenceon a claimSet up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackMarked 2areas ofdamagewhile runningPMOICheckedISO forrelatedclaimsAnsweredan ArbShared atip/bestpractice inthe MIAPDchatCreatedfinalliability filenoteSent aRORletterBoost thatblood flow –stand upand stretch !Sent anEFTpaymentUnlistedvehicleclaim

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Responded to E-subro
  2. Completed a recorded statement
  3. Was on camera during a team meeting
  4. Coordinated glass damage with Safelite
  5. Gathered from insured, the purpose of their trip and documented it
  6. Sent CAO points to a co-worker
  7. Sent 10 HM messages in 4 hours
  8. Returned a voicemail
  9. Worked diaries or DCF for a co-worker
  10. Sent an Underwriting Referral
  11. Told a funny joke in the MIAPD chat
  12. Labeled a document in DCF
  13. Completed catch and release call/claim
  14. Checked CCC notes for a repair promise date
  15. Completed theft questionnaire on a catch and release claim
  16. Verified with a TNC is insured was logged in
  17. Assigned a claim to Subro
  18. Referred a claim to CSIU
  19. Sent a claim to HQ for review
  20. Hydration square – drink some water!
  21. Completed catch and keep call/claim
  22. Completed FC on an Assured claim
  23. Sent FOIA request
  24. Sent a claimant mitigation letter
  25. Applied comparative negligence on a claim
  26. Set up a rental through ARMS or Hertz
  27. Received positive customer feedback
  28. Marked 2 areas of damage while running PMOI
  29. Checked ISO for related claims
  30. Answered an Arb
  31. Shared a tip/best practice in the MIAPD chat
  32. Created final liability file note
  33. Sent a ROR letter
  34. Boost that blood flow – stand up and stretch !
  35. Sent an EFT payment
  36. Unlisted vehicle claim