Sent anEFTpaymentVerified witha TNC isinsured waslogged inAnsweredan ArbBoost thatblood flow –stand upand stretch !ReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedcatch andkeepcall/claimCheckedCCC notesfor a repairpromise dateSent aclaimantmitigationletterCompletedtheftquestionnaireon a catch andrelease claimLabeled adocumentin DCFCheckedISO forrelatedclaimsRespondedto E-subroCompletedcatch andreleasecall/claimUnlistedvehicleclaimWorkeddiaries orDCF for aco-workerSent aRORletterAppliedcomparativenegligenceon a claimSent anUnderwritingReferralReferreda claimto CSIUHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzSent 10HMmessagesin 4 hoursSent CAOpoints to aco-workerAssigneda claimto SubroSent aclaim toHQ forreviewReceivedpositivecustomerfeedbackCompleteda recordedstatementWas oncameraduring ateammeetingTold a funnyjoke in theMIAPD chatCompletedFC on anAssuredclaimSentFOIArequestCreatedfinalliability filenoteCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatSent anEFTpaymentVerified witha TNC isinsured waslogged inAnsweredan ArbBoost thatblood flow –stand upand stretch !ReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedcatch andkeepcall/claimCheckedCCC notesfor a repairpromise dateSent aclaimantmitigationletterCompletedtheftquestionnaireon a catch andrelease claimLabeled adocumentin DCFCheckedISO forrelatedclaimsRespondedto E-subroCompletedcatch andreleasecall/claimUnlistedvehicleclaimWorkeddiaries orDCF for aco-workerSent aRORletterAppliedcomparativenegligenceon a claimSent anUnderwritingReferralReferreda claimto CSIUHydrationsquare –drink somewater!Set up arentalthroughARMS orHertzSent 10HMmessagesin 4 hoursSent CAOpoints to aco-workerAssigneda claimto SubroSent aclaim toHQ forreviewReceivedpositivecustomerfeedbackCompleteda recordedstatementWas oncameraduring ateammeetingTold a funnyjoke in theMIAPD chatCompletedFC on anAssuredclaimSentFOIArequestCreatedfinalliability filenoteCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchat

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an EFT payment
  2. Verified with a TNC is insured was logged in
  3. Answered an Arb
  4. Boost that blood flow – stand up and stretch !
  5. Returned a voicemail
  6. Marked 2 areas of damage while running PMOI
  7. Gathered from insured, the purpose of their trip and documented it
  8. Completed catch and keep call/claim
  9. Checked CCC notes for a repair promise date
  10. Sent a claimant mitigation letter
  11. Completed theft questionnaire on a catch and release claim
  12. Labeled a document in DCF
  13. Checked ISO for related claims
  14. Responded to E-subro
  15. Completed catch and release call/claim
  16. Unlisted vehicle claim
  17. Worked diaries or DCF for a co-worker
  18. Sent a ROR letter
  19. Applied comparative negligence on a claim
  20. Sent an Underwriting Referral
  21. Referred a claim to CSIU
  22. Hydration square – drink some water!
  23. Set up a rental through ARMS or Hertz
  24. Sent 10 HM messages in 4 hours
  25. Sent CAO points to a co-worker
  26. Assigned a claim to Subro
  27. Sent a claim to HQ for review
  28. Received positive customer feedback
  29. Completed a recorded statement
  30. Was on camera during a team meeting
  31. Told a funny joke in the MIAPD chat
  32. Completed FC on an Assured claim
  33. Sent FOIA request
  34. Created final liability file note
  35. Coordinated glass damage with Safelite
  36. Shared a tip/best practice in the MIAPD chat