Referreda claimto CSIUUnlistedvehicleclaimReturnedavoicemailCheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewSet up arentalthroughARMS orHertzCreatedfinalliability filenoteBoost thatblood flow –stand upand stretch !Completedcatch andreleasecall/claimWorkeddiaries orDCF for aco-workerMarked 2areas ofdamagewhile runningPMOISentFOIArequestCoordinatedglassdamagewith SafeliteCompleteda recordedstatementSent aclaimantmitigationletterHydrationsquare –drink somewater!Labeled adocumentin DCFAppliedcomparativenegligenceon a claimVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimShared atip/bestpractice inthe MIAPDchatAssigneda claimto SubroRespondedto E-subroReceivedpositivecustomerfeedbackAnsweredan ArbCheckedISO forrelatedclaimsSent aRORletterSent anEFTpaymentSent 10HMmessagesin 4 hoursTold a funnyjoke in theMIAPD chatCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent anUnderwritingReferralCompletedFC on anAssuredclaimSent CAOpoints to aco-workerWas oncameraduring ateammeetingReferreda claimto CSIUUnlistedvehicleclaimReturnedavoicemailCheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewSet up arentalthroughARMS orHertzCreatedfinalliability filenoteBoost thatblood flow –stand upand stretch !Completedcatch andreleasecall/claimWorkeddiaries orDCF for aco-workerMarked 2areas ofdamagewhile runningPMOISentFOIArequestCoordinatedglassdamagewith SafeliteCompleteda recordedstatementSent aclaimantmitigationletterHydrationsquare –drink somewater!Labeled adocumentin DCFAppliedcomparativenegligenceon a claimVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimShared atip/bestpractice inthe MIAPDchatAssigneda claimto SubroRespondedto E-subroReceivedpositivecustomerfeedbackAnsweredan ArbCheckedISO forrelatedclaimsSent aRORletterSent anEFTpaymentSent 10HMmessagesin 4 hoursTold a funnyjoke in theMIAPD chatCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent anUnderwritingReferralCompletedFC on anAssuredclaimSent CAOpoints to aco-workerWas oncameraduring ateammeeting

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred a claim to CSIU
  2. Unlisted vehicle claim
  3. Returned a voicemail
  4. Checked CCC notes for a repair promise date
  5. Sent a claim to HQ for review
  6. Set up a rental through ARMS or Hertz
  7. Created final liability file note
  8. Boost that blood flow – stand up and stretch !
  9. Completed catch and release call/claim
  10. Worked diaries or DCF for a co-worker
  11. Marked 2 areas of damage while running PMOI
  12. Sent FOIA request
  13. Coordinated glass damage with Safelite
  14. Completed a recorded statement
  15. Sent a claimant mitigation letter
  16. Hydration square – drink some water!
  17. Labeled a document in DCF
  18. Applied comparative negligence on a claim
  19. Verified with a TNC is insured was logged in
  20. Completed catch and keep call/claim
  21. Shared a tip/best practice in the MIAPD chat
  22. Assigned a claim to Subro
  23. Responded to E-subro
  24. Received positive customer feedback
  25. Answered an Arb
  26. Checked ISO for related claims
  27. Sent a ROR letter
  28. Sent an EFT payment
  29. Sent 10 HM messages in 4 hours
  30. Told a funny joke in the MIAPD chat
  31. Completed theft questionnaire on a catch and release claim
  32. Gathered from insured, the purpose of their trip and documented it
  33. Sent an Underwriting Referral
  34. Completed FC on an Assured claim
  35. Sent CAO points to a co-worker
  36. Was on camera during a team meeting