Workeddiaries orDCF for aco-workerCompleteda recordedstatementShared atip/bestpractice inthe MIAPDchatReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackCompletedcatch andreleasecall/claimSent aRORletterSent aclaimantmitigationletterBoost thatblood flow –stand upand stretch !Sent 10HMmessagesin 4 hoursSentFOIArequestAppliedcomparativenegligenceon a claimReferreda claimto CSIUVerified witha TNC isinsured waslogged inAssigneda claimto SubroTold a funnyjoke in theMIAPD chatCheckedISO forrelatedclaimsCompletedFC on anAssuredclaimCoordinatedglassdamagewith SafeliteWas oncameraduring ateammeetingSet up arentalthroughARMS orHertzCheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewAnsweredan ArbHydrationsquare –drink somewater!Sent anUnderwritingReferralCreatedfinalliability filenoteSent anEFTpaymentLabeled adocumentin DCFRespondedto E-subroCompletedcatch andkeepcall/claimUnlistedvehicleclaimCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent CAOpoints to aco-workerWorkeddiaries orDCF for aco-workerCompleteda recordedstatementShared atip/bestpractice inthe MIAPDchatReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackCompletedcatch andreleasecall/claimSent aRORletterSent aclaimantmitigationletterBoost thatblood flow –stand upand stretch !Sent 10HMmessagesin 4 hoursSentFOIArequestAppliedcomparativenegligenceon a claimReferreda claimto CSIUVerified witha TNC isinsured waslogged inAssigneda claimto SubroTold a funnyjoke in theMIAPD chatCheckedISO forrelatedclaimsCompletedFC on anAssuredclaimCoordinatedglassdamagewith SafeliteWas oncameraduring ateammeetingSet up arentalthroughARMS orHertzCheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewAnsweredan ArbHydrationsquare –drink somewater!Sent anUnderwritingReferralCreatedfinalliability filenoteSent anEFTpaymentLabeled adocumentin DCFRespondedto E-subroCompletedcatch andkeepcall/claimUnlistedvehicleclaimCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent CAOpoints to aco-worker

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked diaries or DCF for a co-worker
  2. Completed a recorded statement
  3. Shared a tip/best practice in the MIAPD chat
  4. Returned a voicemail
  5. Marked 2 areas of damage while running PMOI
  6. Received positive customer feedback
  7. Completed catch and release call/claim
  8. Sent a ROR letter
  9. Sent a claimant mitigation letter
  10. Boost that blood flow – stand up and stretch !
  11. Sent 10 HM messages in 4 hours
  12. Sent FOIA request
  13. Applied comparative negligence on a claim
  14. Referred a claim to CSIU
  15. Verified with a TNC is insured was logged in
  16. Assigned a claim to Subro
  17. Told a funny joke in the MIAPD chat
  18. Checked ISO for related claims
  19. Completed FC on an Assured claim
  20. Coordinated glass damage with Safelite
  21. Was on camera during a team meeting
  22. Set up a rental through ARMS or Hertz
  23. Checked CCC notes for a repair promise date
  24. Sent a claim to HQ for review
  25. Answered an Arb
  26. Hydration square – drink some water!
  27. Sent an Underwriting Referral
  28. Created final liability file note
  29. Sent an EFT payment
  30. Labeled a document in DCF
  31. Responded to E-subro
  32. Completed catch and keep call/claim
  33. Unlisted vehicle claim
  34. Completed theft questionnaire on a catch and release claim
  35. Gathered from insured, the purpose of their trip and documented it
  36. Sent CAO points to a co-worker