CheckedISO forrelatedclaimsAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimCreatedfinalliability filenoteSent anUnderwritingReferralLabeled adocumentin DCFCoordinatedglassdamagewith SafeliteCompletedFC on anAssuredclaimSent 10HMmessagesin 4 hoursMarked 2areas ofdamagewhile runningPMOISent anEFTpaymentSent aclaimantmitigationletterWas oncameraduring ateammeetingWorkeddiaries orDCF for aco-workerSet up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackSentFOIArequestAppliedcomparativenegligenceon a claimSent CAOpoints to aco-workerHydrationsquare –drink somewater!Respondedto E-subroReturnedavoicemailCompletedcatch andkeepcall/claimVerified witha TNC isinsured waslogged inShared atip/bestpractice inthe MIAPDchatUnlistedvehicleclaimCompletedcatch andreleasecall/claimBoost thatblood flow –stand upand stretch !Answeredan ArbReferreda claimto CSIUTold a funnyjoke in theMIAPD chatSent aRORletterCompleteda recordedstatementGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaim toHQ forreviewCheckedCCC notesfor a repairpromise dateCheckedISO forrelatedclaimsAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimCreatedfinalliability filenoteSent anUnderwritingReferralLabeled adocumentin DCFCoordinatedglassdamagewith SafeliteCompletedFC on anAssuredclaimSent 10HMmessagesin 4 hoursMarked 2areas ofdamagewhile runningPMOISent anEFTpaymentSent aclaimantmitigationletterWas oncameraduring ateammeetingWorkeddiaries orDCF for aco-workerSet up arentalthroughARMS orHertzReceivedpositivecustomerfeedbackSentFOIArequestAppliedcomparativenegligenceon a claimSent CAOpoints to aco-workerHydrationsquare –drink somewater!Respondedto E-subroReturnedavoicemailCompletedcatch andkeepcall/claimVerified witha TNC isinsured waslogged inShared atip/bestpractice inthe MIAPDchatUnlistedvehicleclaimCompletedcatch andreleasecall/claimBoost thatblood flow –stand upand stretch !Answeredan ArbReferreda claimto CSIUTold a funnyjoke in theMIAPD chatSent aRORletterCompleteda recordedstatementGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaim toHQ forreviewCheckedCCC notesfor a repairpromise date

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked ISO for related claims
  2. Assigned a claim to Subro
  3. Completed theft questionnaire on a catch and release claim
  4. Created final liability file note
  5. Sent an Underwriting Referral
  6. Labeled a document in DCF
  7. Coordinated glass damage with Safelite
  8. Completed FC on an Assured claim
  9. Sent 10 HM messages in 4 hours
  10. Marked 2 areas of damage while running PMOI
  11. Sent an EFT payment
  12. Sent a claimant mitigation letter
  13. Was on camera during a team meeting
  14. Worked diaries or DCF for a co-worker
  15. Set up a rental through ARMS or Hertz
  16. Received positive customer feedback
  17. Sent FOIA request
  18. Applied comparative negligence on a claim
  19. Sent CAO points to a co-worker
  20. Hydration square – drink some water!
  21. Responded to E-subro
  22. Returned a voicemail
  23. Completed catch and keep call/claim
  24. Verified with a TNC is insured was logged in
  25. Shared a tip/best practice in the MIAPD chat
  26. Unlisted vehicle claim
  27. Completed catch and release call/claim
  28. Boost that blood flow – stand up and stretch !
  29. Answered an Arb
  30. Referred a claim to CSIU
  31. Told a funny joke in the MIAPD chat
  32. Sent a ROR letter
  33. Completed a recorded statement
  34. Gathered from insured, the purpose of their trip and documented it
  35. Sent a claim to HQ for review
  36. Checked CCC notes for a repair promise date