SentFOIArequestLabeled adocumentin DCFCheckedISO forrelatedclaimsAppliedcomparativenegligenceon a claimSent anUnderwritingReferralReceivedpositivecustomerfeedbackCompletedcatch andkeepcall/claimCreatedfinalliability filenoteReferreda claimto CSIUSent CAOpoints to aco-workerSent aclaim toHQ forreviewHydrationsquare –drink somewater!Sent aclaimantmitigationletterTold a funnyjoke in theMIAPD chatCompleteda recordedstatementSent aRORletterCompletedtheftquestionnaireon a catch andrelease claimReturnedavoicemailWas oncameraduring ateammeetingMarked 2areas ofdamagewhile runningPMOIAssigneda claimto SubroCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatCompletedFC on anAssuredclaimWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateAnsweredan ArbBoost thatblood flow –stand upand stretch !Completedcatch andreleasecall/claimSent 10HMmessagesin 4 hoursSet up arentalthroughARMS orHertzVerified witha TNC isinsured waslogged inSent anEFTpaymentRespondedto E-subroUnlistedvehicleclaimGatheredfrom insured,the purpose oftheir trip anddocumented itSentFOIArequestLabeled adocumentin DCFCheckedISO forrelatedclaimsAppliedcomparativenegligenceon a claimSent anUnderwritingReferralReceivedpositivecustomerfeedbackCompletedcatch andkeepcall/claimCreatedfinalliability filenoteReferreda claimto CSIUSent CAOpoints to aco-workerSent aclaim toHQ forreviewHydrationsquare –drink somewater!Sent aclaimantmitigationletterTold a funnyjoke in theMIAPD chatCompleteda recordedstatementSent aRORletterCompletedtheftquestionnaireon a catch andrelease claimReturnedavoicemailWas oncameraduring ateammeetingMarked 2areas ofdamagewhile runningPMOIAssigneda claimto SubroCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatCompletedFC on anAssuredclaimWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateAnsweredan ArbBoost thatblood flow –stand upand stretch !Completedcatch andreleasecall/claimSent 10HMmessagesin 4 hoursSet up arentalthroughARMS orHertzVerified witha TNC isinsured waslogged inSent anEFTpaymentRespondedto E-subroUnlistedvehicleclaimGatheredfrom insured,the purpose oftheir trip anddocumented it

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent FOIA request
  2. Labeled a document in DCF
  3. Checked ISO for related claims
  4. Applied comparative negligence on a claim
  5. Sent an Underwriting Referral
  6. Received positive customer feedback
  7. Completed catch and keep call/claim
  8. Created final liability file note
  9. Referred a claim to CSIU
  10. Sent CAO points to a co-worker
  11. Sent a claim to HQ for review
  12. Hydration square – drink some water!
  13. Sent a claimant mitigation letter
  14. Told a funny joke in the MIAPD chat
  15. Completed a recorded statement
  16. Sent a ROR letter
  17. Completed theft questionnaire on a catch and release claim
  18. Returned a voicemail
  19. Was on camera during a team meeting
  20. Marked 2 areas of damage while running PMOI
  21. Assigned a claim to Subro
  22. Coordinated glass damage with Safelite
  23. Shared a tip/best practice in the MIAPD chat
  24. Completed FC on an Assured claim
  25. Worked diaries or DCF for a co-worker
  26. Checked CCC notes for a repair promise date
  27. Answered an Arb
  28. Boost that blood flow – stand up and stretch !
  29. Completed catch and release call/claim
  30. Sent 10 HM messages in 4 hours
  31. Set up a rental through ARMS or Hertz
  32. Verified with a TNC is insured was logged in
  33. Sent an EFT payment
  34. Responded to E-subro
  35. Unlisted vehicle claim
  36. Gathered from insured, the purpose of their trip and documented it