ReceivedpositivecustomerfeedbackCreatedfinalliability filenoteCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andreleasecall/claimAppliedcomparativenegligenceon a claimCompleteda recordedstatementCompletedFC on anAssuredclaimCheckedISO forrelatedclaimsBoost thatblood flow –stand upand stretch !Workeddiaries orDCF for aco-workerSent aclaim toHQ forreviewUnlistedvehicleclaimSent CAOpoints to aco-workerWas oncameraduring ateammeetingLabeled adocumentin DCFAnsweredan ArbReferreda claimto CSIUAssigneda claimto SubroSent anUnderwritingReferralCoordinatedglassdamagewith SafeliteSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursCheckedCCC notesfor a repairpromise dateMarked 2areas ofdamagewhile runningPMOIVerified witha TNC isinsured waslogged inGatheredfrom insured,the purpose oftheir trip anddocumented itShared atip/bestpractice inthe MIAPDchatHydrationsquare –drink somewater!ReturnedavoicemailSent anEFTpaymentTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimSent aRORletterSentFOIArequestSet up arentalthroughARMS orHertzRespondedto E-subroReceivedpositivecustomerfeedbackCreatedfinalliability filenoteCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andreleasecall/claimAppliedcomparativenegligenceon a claimCompleteda recordedstatementCompletedFC on anAssuredclaimCheckedISO forrelatedclaimsBoost thatblood flow –stand upand stretch !Workeddiaries orDCF for aco-workerSent aclaim toHQ forreviewUnlistedvehicleclaimSent CAOpoints to aco-workerWas oncameraduring ateammeetingLabeled adocumentin DCFAnsweredan ArbReferreda claimto CSIUAssigneda claimto SubroSent anUnderwritingReferralCoordinatedglassdamagewith SafeliteSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursCheckedCCC notesfor a repairpromise dateMarked 2areas ofdamagewhile runningPMOIVerified witha TNC isinsured waslogged inGatheredfrom insured,the purpose oftheir trip anddocumented itShared atip/bestpractice inthe MIAPDchatHydrationsquare –drink somewater!ReturnedavoicemailSent anEFTpaymentTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimSent aRORletterSentFOIArequestSet up arentalthroughARMS orHertzRespondedto E-subro

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received positive customer feedback
  2. Created final liability file note
  3. Completed theft questionnaire on a catch and release claim
  4. Completed catch and release call/claim
  5. Applied comparative negligence on a claim
  6. Completed a recorded statement
  7. Completed FC on an Assured claim
  8. Checked ISO for related claims
  9. Boost that blood flow – stand up and stretch !
  10. Worked diaries or DCF for a co-worker
  11. Sent a claim to HQ for review
  12. Unlisted vehicle claim
  13. Sent CAO points to a co-worker
  14. Was on camera during a team meeting
  15. Labeled a document in DCF
  16. Answered an Arb
  17. Referred a claim to CSIU
  18. Assigned a claim to Subro
  19. Sent an Underwriting Referral
  20. Coordinated glass damage with Safelite
  21. Sent a claimant mitigation letter
  22. Sent 10 HM messages in 4 hours
  23. Checked CCC notes for a repair promise date
  24. Marked 2 areas of damage while running PMOI
  25. Verified with a TNC is insured was logged in
  26. Gathered from insured, the purpose of their trip and documented it
  27. Shared a tip/best practice in the MIAPD chat
  28. Hydration square – drink some water!
  29. Returned a voicemail
  30. Sent an EFT payment
  31. Told a funny joke in the MIAPD chat
  32. Completed catch and keep call/claim
  33. Sent a ROR letter
  34. Sent FOIA request
  35. Set up a rental through ARMS or Hertz
  36. Responded to E-subro