Marked 2areas ofdamagewhile runningPMOICheckedISO forrelatedclaimsVerified witha TNC isinsured waslogged inSent 10HMmessagesin 4 hoursSent aRORletterShared atip/bestpractice inthe MIAPDchatReturnedavoicemailWorkeddiaries orDCF for aco-workerAssigneda claimto SubroHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimCheckedCCC notesfor a repairpromise dateWas oncameraduring ateammeetingRespondedto E-subroSent CAOpoints to aco-workerCompleteda recordedstatementReferreda claimto CSIUCompletedFC on anAssuredclaimSent aclaimantmitigationletterLabeled adocumentin DCFCreatedfinalliability filenoteGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaim toHQ forreviewBoost thatblood flow –stand upand stretch !Set up arentalthroughARMS orHertzAppliedcomparativenegligenceon a claimReceivedpositivecustomerfeedbackUnlistedvehicleclaimCompletedcatch andreleasecall/claimSent anEFTpaymentSent anUnderwritingReferralTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCompletedcatch andkeepcall/claimAnsweredan ArbSentFOIArequestMarked 2areas ofdamagewhile runningPMOICheckedISO forrelatedclaimsVerified witha TNC isinsured waslogged inSent 10HMmessagesin 4 hoursSent aRORletterShared atip/bestpractice inthe MIAPDchatReturnedavoicemailWorkeddiaries orDCF for aco-workerAssigneda claimto SubroHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimCheckedCCC notesfor a repairpromise dateWas oncameraduring ateammeetingRespondedto E-subroSent CAOpoints to aco-workerCompleteda recordedstatementReferreda claimto CSIUCompletedFC on anAssuredclaimSent aclaimantmitigationletterLabeled adocumentin DCFCreatedfinalliability filenoteGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaim toHQ forreviewBoost thatblood flow –stand upand stretch !Set up arentalthroughARMS orHertzAppliedcomparativenegligenceon a claimReceivedpositivecustomerfeedbackUnlistedvehicleclaimCompletedcatch andreleasecall/claimSent anEFTpaymentSent anUnderwritingReferralTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCompletedcatch andkeepcall/claimAnsweredan ArbSentFOIArequest

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Marked 2 areas of damage while running PMOI
  2. Checked ISO for related claims
  3. Verified with a TNC is insured was logged in
  4. Sent 10 HM messages in 4 hours
  5. Sent a ROR letter
  6. Shared a tip/best practice in the MIAPD chat
  7. Returned a voicemail
  8. Worked diaries or DCF for a co-worker
  9. Assigned a claim to Subro
  10. Hydration square – drink some water!
  11. Completed theft questionnaire on a catch and release claim
  12. Checked CCC notes for a repair promise date
  13. Was on camera during a team meeting
  14. Responded to E-subro
  15. Sent CAO points to a co-worker
  16. Completed a recorded statement
  17. Referred a claim to CSIU
  18. Completed FC on an Assured claim
  19. Sent a claimant mitigation letter
  20. Labeled a document in DCF
  21. Created final liability file note
  22. Gathered from insured, the purpose of their trip and documented it
  23. Sent a claim to HQ for review
  24. Boost that blood flow – stand up and stretch !
  25. Set up a rental through ARMS or Hertz
  26. Applied comparative negligence on a claim
  27. Received positive customer feedback
  28. Unlisted vehicle claim
  29. Completed catch and release call/claim
  30. Sent an EFT payment
  31. Sent an Underwriting Referral
  32. Told a funny joke in the MIAPD chat
  33. Coordinated glass damage with Safelite
  34. Completed catch and keep call/claim
  35. Answered an Arb
  36. Sent FOIA request