Told a funnyjoke in theMIAPD chatShared atip/bestpractice inthe MIAPDchatCompletedcatch andkeepcall/claimHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimBoost thatblood flow –stand upand stretch !Answeredan ArbSent aRORletterLabeled adocumentin DCFSent CAOpoints to aco-workerCoordinatedglassdamagewith SafeliteReturnedavoicemailSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimCheckedISO forrelatedclaimsAssigneda claimto SubroSent anUnderwritingReferralCompleteda recordedstatementCompletedFC on anAssuredclaimReceivedpositivecustomerfeedbackRespondedto E-subroSentFOIArequestMarked 2areas ofdamagewhile runningPMOICreatedfinalliability filenoteSet up arentalthroughARMS orHertzSent anEFTpaymentSent 10HMmessagesin 4 hoursUnlistedvehicleclaimGatheredfrom insured,the purpose oftheir trip anddocumented itReferreda claimto CSIUSent aclaimantmitigationletterWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateCompletedcatch andreleasecall/claimWas oncameraduring ateammeetingVerified witha TNC isinsured waslogged inTold a funnyjoke in theMIAPD chatShared atip/bestpractice inthe MIAPDchatCompletedcatch andkeepcall/claimHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimBoost thatblood flow –stand upand stretch !Answeredan ArbSent aRORletterLabeled adocumentin DCFSent CAOpoints to aco-workerCoordinatedglassdamagewith SafeliteReturnedavoicemailSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimCheckedISO forrelatedclaimsAssigneda claimto SubroSent anUnderwritingReferralCompleteda recordedstatementCompletedFC on anAssuredclaimReceivedpositivecustomerfeedbackRespondedto E-subroSentFOIArequestMarked 2areas ofdamagewhile runningPMOICreatedfinalliability filenoteSet up arentalthroughARMS orHertzSent anEFTpaymentSent 10HMmessagesin 4 hoursUnlistedvehicleclaimGatheredfrom insured,the purpose oftheir trip anddocumented itReferreda claimto CSIUSent aclaimantmitigationletterWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateCompletedcatch andreleasecall/claimWas oncameraduring ateammeetingVerified witha TNC isinsured waslogged in

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told a funny joke in the MIAPD chat
  2. Shared a tip/best practice in the MIAPD chat
  3. Completed catch and keep call/claim
  4. Hydration square – drink some water!
  5. Completed theft questionnaire on a catch and release claim
  6. Boost that blood flow – stand up and stretch !
  7. Answered an Arb
  8. Sent a ROR letter
  9. Labeled a document in DCF
  10. Sent CAO points to a co-worker
  11. Coordinated glass damage with Safelite
  12. Returned a voicemail
  13. Sent a claim to HQ for review
  14. Applied comparative negligence on a claim
  15. Checked ISO for related claims
  16. Assigned a claim to Subro
  17. Sent an Underwriting Referral
  18. Completed a recorded statement
  19. Completed FC on an Assured claim
  20. Received positive customer feedback
  21. Responded to E-subro
  22. Sent FOIA request
  23. Marked 2 areas of damage while running PMOI
  24. Created final liability file note
  25. Set up a rental through ARMS or Hertz
  26. Sent an EFT payment
  27. Sent 10 HM messages in 4 hours
  28. Unlisted vehicle claim
  29. Gathered from insured, the purpose of their trip and documented it
  30. Referred a claim to CSIU
  31. Sent a claimant mitigation letter
  32. Worked diaries or DCF for a co-worker
  33. Checked CCC notes for a repair promise date
  34. Completed catch and release call/claim
  35. Was on camera during a team meeting
  36. Verified with a TNC is insured was logged in