CheckedISO forrelatedclaimsSent aclaim toHQ forreviewUnlistedvehicleclaimCompletedcatch andreleasecall/claimVerified witha TNC isinsured waslogged inSent CAOpoints to aco-workerSent aRORletterRespondedto E-subroSent anEFTpaymentSet up arentalthroughARMS orHertzAssigneda claimto SubroWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !Completedcatch andkeepcall/claimCompletedtheftquestionnaireon a catch andrelease claimSent anUnderwritingReferralAnsweredan ArbSent 10HMmessagesin 4 hoursShared atip/bestpractice inthe MIAPDchatCompletedFC on anAssuredclaimCreatedfinalliability filenoteCompleteda recordedstatementMarked 2areas ofdamagewhile runningPMOIWorkeddiaries orDCF for aco-workerTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCheckedCCC notesfor a repairpromise dateAppliedcomparativenegligenceon a claimLabeled adocumentin DCFReceivedpositivecustomerfeedbackHydrationsquare –drink somewater!Gatheredfrom insured,the purpose oftheir trip anddocumented itReferreda claimto CSIUReturnedavoicemailSentFOIArequestSent aclaimantmitigationletterCheckedISO forrelatedclaimsSent aclaim toHQ forreviewUnlistedvehicleclaimCompletedcatch andreleasecall/claimVerified witha TNC isinsured waslogged inSent CAOpoints to aco-workerSent aRORletterRespondedto E-subroSent anEFTpaymentSet up arentalthroughARMS orHertzAssigneda claimto SubroWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !Completedcatch andkeepcall/claimCompletedtheftquestionnaireon a catch andrelease claimSent anUnderwritingReferralAnsweredan ArbSent 10HMmessagesin 4 hoursShared atip/bestpractice inthe MIAPDchatCompletedFC on anAssuredclaimCreatedfinalliability filenoteCompleteda recordedstatementMarked 2areas ofdamagewhile runningPMOIWorkeddiaries orDCF for aco-workerTold a funnyjoke in theMIAPD chatCoordinatedglassdamagewith SafeliteCheckedCCC notesfor a repairpromise dateAppliedcomparativenegligenceon a claimLabeled adocumentin DCFReceivedpositivecustomerfeedbackHydrationsquare –drink somewater!Gatheredfrom insured,the purpose oftheir trip anddocumented itReferreda claimto CSIUReturnedavoicemailSentFOIArequestSent aclaimantmitigationletter

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked ISO for related claims
  2. Sent a claim to HQ for review
  3. Unlisted vehicle claim
  4. Completed catch and release call/claim
  5. Verified with a TNC is insured was logged in
  6. Sent CAO points to a co-worker
  7. Sent a ROR letter
  8. Responded to E-subro
  9. Sent an EFT payment
  10. Set up a rental through ARMS or Hertz
  11. Assigned a claim to Subro
  12. Was on camera during a team meeting
  13. Boost that blood flow – stand up and stretch !
  14. Completed catch and keep call/claim
  15. Completed theft questionnaire on a catch and release claim
  16. Sent an Underwriting Referral
  17. Answered an Arb
  18. Sent 10 HM messages in 4 hours
  19. Shared a tip/best practice in the MIAPD chat
  20. Completed FC on an Assured claim
  21. Created final liability file note
  22. Completed a recorded statement
  23. Marked 2 areas of damage while running PMOI
  24. Worked diaries or DCF for a co-worker
  25. Told a funny joke in the MIAPD chat
  26. Coordinated glass damage with Safelite
  27. Checked CCC notes for a repair promise date
  28. Applied comparative negligence on a claim
  29. Labeled a document in DCF
  30. Received positive customer feedback
  31. Hydration square – drink some water!
  32. Gathered from insured, the purpose of their trip and documented it
  33. Referred a claim to CSIU
  34. Returned a voicemail
  35. Sent FOIA request
  36. Sent a claimant mitigation letter