Workeddiaries orDCF for aco-workerTold a funnyjoke in theMIAPD chatAnsweredan ArbCompletedFC on anAssuredclaimShared atip/bestpractice inthe MIAPDchatLabeled adocumentin DCFHydrationsquare –drink somewater!Gatheredfrom insured,the purpose oftheir trip anddocumented itRespondedto E-subroSent aclaim toHQ forreviewCheckedISO forrelatedclaimsCreatedfinalliability filenoteAssigneda claimto SubroUnlistedvehicleclaimSent anEFTpaymentReferreda claimto CSIUCompleteda recordedstatementWas oncameraduring ateammeetingCompletedcatch andkeepcall/claimSent anUnderwritingReferralSent aclaimantmitigationletterSent aRORletterMarked 2areas ofdamagewhile runningPMOISent CAOpoints to aco-workerCompletedcatch andreleasecall/claimSent 10HMmessagesin 4 hoursAppliedcomparativenegligenceon a claimCheckedCCC notesfor a repairpromise dateVerified witha TNC isinsured waslogged inCoordinatedglassdamagewith SafeliteReturnedavoicemailBoost thatblood flow –stand upand stretch !Completedtheftquestionnaireon a catch andrelease claimSet up arentalthroughARMS orHertzSentFOIArequestReceivedpositivecustomerfeedbackWorkeddiaries orDCF for aco-workerTold a funnyjoke in theMIAPD chatAnsweredan ArbCompletedFC on anAssuredclaimShared atip/bestpractice inthe MIAPDchatLabeled adocumentin DCFHydrationsquare –drink somewater!Gatheredfrom insured,the purpose oftheir trip anddocumented itRespondedto E-subroSent aclaim toHQ forreviewCheckedISO forrelatedclaimsCreatedfinalliability filenoteAssigneda claimto SubroUnlistedvehicleclaimSent anEFTpaymentReferreda claimto CSIUCompleteda recordedstatementWas oncameraduring ateammeetingCompletedcatch andkeepcall/claimSent anUnderwritingReferralSent aclaimantmitigationletterSent aRORletterMarked 2areas ofdamagewhile runningPMOISent CAOpoints to aco-workerCompletedcatch andreleasecall/claimSent 10HMmessagesin 4 hoursAppliedcomparativenegligenceon a claimCheckedCCC notesfor a repairpromise dateVerified witha TNC isinsured waslogged inCoordinatedglassdamagewith SafeliteReturnedavoicemailBoost thatblood flow –stand upand stretch !Completedtheftquestionnaireon a catch andrelease claimSet up arentalthroughARMS orHertzSentFOIArequestReceivedpositivecustomerfeedback

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked diaries or DCF for a co-worker
  2. Told a funny joke in the MIAPD chat
  3. Answered an Arb
  4. Completed FC on an Assured claim
  5. Shared a tip/best practice in the MIAPD chat
  6. Labeled a document in DCF
  7. Hydration square – drink some water!
  8. Gathered from insured, the purpose of their trip and documented it
  9. Responded to E-subro
  10. Sent a claim to HQ for review
  11. Checked ISO for related claims
  12. Created final liability file note
  13. Assigned a claim to Subro
  14. Unlisted vehicle claim
  15. Sent an EFT payment
  16. Referred a claim to CSIU
  17. Completed a recorded statement
  18. Was on camera during a team meeting
  19. Completed catch and keep call/claim
  20. Sent an Underwriting Referral
  21. Sent a claimant mitigation letter
  22. Sent a ROR letter
  23. Marked 2 areas of damage while running PMOI
  24. Sent CAO points to a co-worker
  25. Completed catch and release call/claim
  26. Sent 10 HM messages in 4 hours
  27. Applied comparative negligence on a claim
  28. Checked CCC notes for a repair promise date
  29. Verified with a TNC is insured was logged in
  30. Coordinated glass damage with Safelite
  31. Returned a voicemail
  32. Boost that blood flow – stand up and stretch !
  33. Completed theft questionnaire on a catch and release claim
  34. Set up a rental through ARMS or Hertz
  35. Sent FOIA request
  36. Received positive customer feedback