CheckedISO forrelatedclaimsGatheredfrom insured,the purpose oftheir trip anddocumented itCoordinatedglassdamagewith SafeliteReceivedpositivecustomerfeedbackTold a funnyjoke in theMIAPD chatUnlistedvehicleclaimSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursSent CAOpoints to aco-workerSent anEFTpaymentShared atip/bestpractice inthe MIAPDchatCompleteda recordedstatementAppliedcomparativenegligenceon a claimRespondedto E-subroVerified witha TNC isinsured waslogged inHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimReferreda claimto CSIUReturnedavoicemailLabeled adocumentin DCFSent aclaim toHQ forreviewSent aRORletterAssigneda claimto SubroBoost thatblood flow –stand upand stretch !CheckedCCC notesfor a repairpromise dateCompletedFC on anAssuredclaimWas oncameraduring ateammeetingCompletedcatch andkeepcall/claimAnsweredan ArbSentFOIArequestMarked 2areas ofdamagewhile runningPMOISet up arentalthroughARMS orHertzWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralCompletedcatch andreleasecall/claimCreatedfinalliability filenoteCheckedISO forrelatedclaimsGatheredfrom insured,the purpose oftheir trip anddocumented itCoordinatedglassdamagewith SafeliteReceivedpositivecustomerfeedbackTold a funnyjoke in theMIAPD chatUnlistedvehicleclaimSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursSent CAOpoints to aco-workerSent anEFTpaymentShared atip/bestpractice inthe MIAPDchatCompleteda recordedstatementAppliedcomparativenegligenceon a claimRespondedto E-subroVerified witha TNC isinsured waslogged inHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimReferreda claimto CSIUReturnedavoicemailLabeled adocumentin DCFSent aclaim toHQ forreviewSent aRORletterAssigneda claimto SubroBoost thatblood flow –stand upand stretch !CheckedCCC notesfor a repairpromise dateCompletedFC on anAssuredclaimWas oncameraduring ateammeetingCompletedcatch andkeepcall/claimAnsweredan ArbSentFOIArequestMarked 2areas ofdamagewhile runningPMOISet up arentalthroughARMS orHertzWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralCompletedcatch andreleasecall/claimCreatedfinalliability filenote

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked ISO for related claims
  2. Gathered from insured, the purpose of their trip and documented it
  3. Coordinated glass damage with Safelite
  4. Received positive customer feedback
  5. Told a funny joke in the MIAPD chat
  6. Unlisted vehicle claim
  7. Sent a claimant mitigation letter
  8. Sent 10 HM messages in 4 hours
  9. Sent CAO points to a co-worker
  10. Sent an EFT payment
  11. Shared a tip/best practice in the MIAPD chat
  12. Completed a recorded statement
  13. Applied comparative negligence on a claim
  14. Responded to E-subro
  15. Verified with a TNC is insured was logged in
  16. Hydration square – drink some water!
  17. Completed theft questionnaire on a catch and release claim
  18. Referred a claim to CSIU
  19. Returned a voicemail
  20. Labeled a document in DCF
  21. Sent a claim to HQ for review
  22. Sent a ROR letter
  23. Assigned a claim to Subro
  24. Boost that blood flow – stand up and stretch !
  25. Checked CCC notes for a repair promise date
  26. Completed FC on an Assured claim
  27. Was on camera during a team meeting
  28. Completed catch and keep call/claim
  29. Answered an Arb
  30. Sent FOIA request
  31. Marked 2 areas of damage while running PMOI
  32. Set up a rental through ARMS or Hertz
  33. Worked diaries or DCF for a co-worker
  34. Sent an Underwriting Referral
  35. Completed catch and release call/claim
  36. Created final liability file note