Sent anUnderwritingReferralCheckedCCC notesfor a repairpromise dateRespondedto E-subroGatheredfrom insured,the purpose oftheir trip anddocumented itReceivedpositivecustomerfeedbackSet up arentalthroughARMS orHertzUnlistedvehicleclaimSent aRORletterMarked 2areas ofdamagewhile runningPMOICompletedFC on anAssuredclaimCompleteda recordedstatementLabeled adocumentin DCFBoost thatblood flow –stand upand stretch !Verified witha TNC isinsured waslogged inReturnedavoicemailSentFOIArequestCompletedcatch andreleasecall/claimSent anEFTpaymentSent 10HMmessagesin 4 hoursTold a funnyjoke in theMIAPD chatSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimReferreda claimto CSIUHydrationsquare –drink somewater!Shared atip/bestpractice inthe MIAPDchatCheckedISO forrelatedclaimsAssigneda claimto SubroCompletedcatch andkeepcall/claimCoordinatedglassdamagewith SafeliteWorkeddiaries orDCF for aco-workerSent aclaimantmitigationletterCompletedtheftquestionnaireon a catch andrelease claimWas oncameraduring ateammeetingCreatedfinalliability filenoteSent CAOpoints to aco-workerAnsweredan ArbSent anUnderwritingReferralCheckedCCC notesfor a repairpromise dateRespondedto E-subroGatheredfrom insured,the purpose oftheir trip anddocumented itReceivedpositivecustomerfeedbackSet up arentalthroughARMS orHertzUnlistedvehicleclaimSent aRORletterMarked 2areas ofdamagewhile runningPMOICompletedFC on anAssuredclaimCompleteda recordedstatementLabeled adocumentin DCFBoost thatblood flow –stand upand stretch !Verified witha TNC isinsured waslogged inReturnedavoicemailSentFOIArequestCompletedcatch andreleasecall/claimSent anEFTpaymentSent 10HMmessagesin 4 hoursTold a funnyjoke in theMIAPD chatSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimReferreda claimto CSIUHydrationsquare –drink somewater!Shared atip/bestpractice inthe MIAPDchatCheckedISO forrelatedclaimsAssigneda claimto SubroCompletedcatch andkeepcall/claimCoordinatedglassdamagewith SafeliteWorkeddiaries orDCF for aco-workerSent aclaimantmitigationletterCompletedtheftquestionnaireon a catch andrelease claimWas oncameraduring ateammeetingCreatedfinalliability filenoteSent CAOpoints to aco-workerAnsweredan Arb

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an Underwriting Referral
  2. Checked CCC notes for a repair promise date
  3. Responded to E-subro
  4. Gathered from insured, the purpose of their trip and documented it
  5. Received positive customer feedback
  6. Set up a rental through ARMS or Hertz
  7. Unlisted vehicle claim
  8. Sent a ROR letter
  9. Marked 2 areas of damage while running PMOI
  10. Completed FC on an Assured claim
  11. Completed a recorded statement
  12. Labeled a document in DCF
  13. Boost that blood flow – stand up and stretch !
  14. Verified with a TNC is insured was logged in
  15. Returned a voicemail
  16. Sent FOIA request
  17. Completed catch and release call/claim
  18. Sent an EFT payment
  19. Sent 10 HM messages in 4 hours
  20. Told a funny joke in the MIAPD chat
  21. Sent a claim to HQ for review
  22. Applied comparative negligence on a claim
  23. Referred a claim to CSIU
  24. Hydration square – drink some water!
  25. Shared a tip/best practice in the MIAPD chat
  26. Checked ISO for related claims
  27. Assigned a claim to Subro
  28. Completed catch and keep call/claim
  29. Coordinated glass damage with Safelite
  30. Worked diaries or DCF for a co-worker
  31. Sent a claimant mitigation letter
  32. Completed theft questionnaire on a catch and release claim
  33. Was on camera during a team meeting
  34. Created final liability file note
  35. Sent CAO points to a co-worker
  36. Answered an Arb