Sent CAOpoints to aco-workerAnsweredan ArbSent aclaim toHQ forreviewWas oncameraduring ateammeetingTold a funnyjoke in theMIAPD chatUnlistedvehicleclaimSent anUnderwritingReferralCompleteda recordedstatementCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andkeepcall/claimSent anEFTpaymentSent 10HMmessagesin 4 hoursReferreda claimto CSIUBoost thatblood flow –stand upand stretch !SentFOIArequestSent aRORletterCheckedISO forrelatedclaimsMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletterReturnedavoicemailRespondedto E-subroWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatSet up arentalthroughARMS orHertzCompletedFC on anAssuredclaimVerified witha TNC isinsured waslogged inLabeled adocumentin DCFCreatedfinalliability filenoteAssigneda claimto SubroHydrationsquare –drink somewater!Appliedcomparativenegligenceon a claimCompletedcatch andreleasecall/claimSent CAOpoints to aco-workerAnsweredan ArbSent aclaim toHQ forreviewWas oncameraduring ateammeetingTold a funnyjoke in theMIAPD chatUnlistedvehicleclaimSent anUnderwritingReferralCompleteda recordedstatementCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andkeepcall/claimSent anEFTpaymentSent 10HMmessagesin 4 hoursReferreda claimto CSIUBoost thatblood flow –stand upand stretch !SentFOIArequestSent aRORletterCheckedISO forrelatedclaimsMarked 2areas ofdamagewhile runningPMOIReceivedpositivecustomerfeedbackGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletterReturnedavoicemailRespondedto E-subroWorkeddiaries orDCF for aco-workerCheckedCCC notesfor a repairpromise dateCoordinatedglassdamagewith SafeliteShared atip/bestpractice inthe MIAPDchatSet up arentalthroughARMS orHertzCompletedFC on anAssuredclaimVerified witha TNC isinsured waslogged inLabeled adocumentin DCFCreatedfinalliability filenoteAssigneda claimto SubroHydrationsquare –drink somewater!Appliedcomparativenegligenceon a claimCompletedcatch andreleasecall/claim

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent CAO points to a co-worker
  2. Answered an Arb
  3. Sent a claim to HQ for review
  4. Was on camera during a team meeting
  5. Told a funny joke in the MIAPD chat
  6. Unlisted vehicle claim
  7. Sent an Underwriting Referral
  8. Completed a recorded statement
  9. Completed theft questionnaire on a catch and release claim
  10. Completed catch and keep call/claim
  11. Sent an EFT payment
  12. Sent 10 HM messages in 4 hours
  13. Referred a claim to CSIU
  14. Boost that blood flow – stand up and stretch !
  15. Sent FOIA request
  16. Sent a ROR letter
  17. Checked ISO for related claims
  18. Marked 2 areas of damage while running PMOI
  19. Received positive customer feedback
  20. Gathered from insured, the purpose of their trip and documented it
  21. Sent a claimant mitigation letter
  22. Returned a voicemail
  23. Responded to E-subro
  24. Worked diaries or DCF for a co-worker
  25. Checked CCC notes for a repair promise date
  26. Coordinated glass damage with Safelite
  27. Shared a tip/best practice in the MIAPD chat
  28. Set up a rental through ARMS or Hertz
  29. Completed FC on an Assured claim
  30. Verified with a TNC is insured was logged in
  31. Labeled a document in DCF
  32. Created final liability file note
  33. Assigned a claim to Subro
  34. Hydration square – drink some water!
  35. Applied comparative negligence on a claim
  36. Completed catch and release call/claim