Completedcatch andreleasecall/claimCompletedFC on anAssuredclaimVerified witha TNC isinsured waslogged inHydrationsquare –drink somewater!Coordinatedglassdamagewith SafeliteSentFOIArequestTold a funnyjoke in theMIAPD chatAssigneda claimto SubroSent anUnderwritingReferralCompleteda recordedstatementAppliedcomparativenegligenceon a claimWorkeddiaries orDCF for aco-workerLabeled adocumentin DCFReceivedpositivecustomerfeedbackSent aclaim toHQ forreviewSent 10HMmessagesin 4 hoursCheckedISO forrelatedclaimsSet up arentalthroughARMS orHertzCreatedfinalliability filenoteReturnedavoicemailCompletedtheftquestionnaireon a catch andrelease claimSent aclaimantmitigationletterAnsweredan ArbGatheredfrom insured,the purpose oftheir trip anddocumented itUnlistedvehicleclaimSent aRORletterShared atip/bestpractice inthe MIAPDchatCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCompletedcatch andkeepcall/claimRespondedto E-subroReferreda claimto CSIUSent CAOpoints to aco-workerWas oncameraduring ateammeetingMarked 2areas ofdamagewhile runningPMOIBoost thatblood flow –stand upand stretch !Completedcatch andreleasecall/claimCompletedFC on anAssuredclaimVerified witha TNC isinsured waslogged inHydrationsquare –drink somewater!Coordinatedglassdamagewith SafeliteSentFOIArequestTold a funnyjoke in theMIAPD chatAssigneda claimto SubroSent anUnderwritingReferralCompleteda recordedstatementAppliedcomparativenegligenceon a claimWorkeddiaries orDCF for aco-workerLabeled adocumentin DCFReceivedpositivecustomerfeedbackSent aclaim toHQ forreviewSent 10HMmessagesin 4 hoursCheckedISO forrelatedclaimsSet up arentalthroughARMS orHertzCreatedfinalliability filenoteReturnedavoicemailCompletedtheftquestionnaireon a catch andrelease claimSent aclaimantmitigationletterAnsweredan ArbGatheredfrom insured,the purpose oftheir trip anddocumented itUnlistedvehicleclaimSent aRORletterShared atip/bestpractice inthe MIAPDchatCheckedCCC notesfor a repairpromise dateSent anEFTpaymentCompletedcatch andkeepcall/claimRespondedto E-subroReferreda claimto CSIUSent CAOpoints to aco-workerWas oncameraduring ateammeetingMarked 2areas ofdamagewhile runningPMOIBoost thatblood flow –stand upand stretch !

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed catch and release call/claim
  2. Completed FC on an Assured claim
  3. Verified with a TNC is insured was logged in
  4. Hydration square – drink some water!
  5. Coordinated glass damage with Safelite
  6. Sent FOIA request
  7. Told a funny joke in the MIAPD chat
  8. Assigned a claim to Subro
  9. Sent an Underwriting Referral
  10. Completed a recorded statement
  11. Applied comparative negligence on a claim
  12. Worked diaries or DCF for a co-worker
  13. Labeled a document in DCF
  14. Received positive customer feedback
  15. Sent a claim to HQ for review
  16. Sent 10 HM messages in 4 hours
  17. Checked ISO for related claims
  18. Set up a rental through ARMS or Hertz
  19. Created final liability file note
  20. Returned a voicemail
  21. Completed theft questionnaire on a catch and release claim
  22. Sent a claimant mitigation letter
  23. Answered an Arb
  24. Gathered from insured, the purpose of their trip and documented it
  25. Unlisted vehicle claim
  26. Sent a ROR letter
  27. Shared a tip/best practice in the MIAPD chat
  28. Checked CCC notes for a repair promise date
  29. Sent an EFT payment
  30. Completed catch and keep call/claim
  31. Responded to E-subro
  32. Referred a claim to CSIU
  33. Sent CAO points to a co-worker
  34. Was on camera during a team meeting
  35. Marked 2 areas of damage while running PMOI
  36. Boost that blood flow – stand up and stretch !