Hydrationsquare –drink somewater!ReturnedavoicemailSent anUnderwritingReferralSentFOIArequestWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !Set up arentalthroughARMS orHertzWorkeddiaries orDCF for aco-workerSent 10HMmessagesin 4 hoursCompletedFC on anAssuredclaimCoordinatedglassdamagewith SafeliteReferreda claimto CSIUSent aRORletterSent CAOpoints to aco-workerUnlistedvehicleclaimRespondedto E-subroCompleteda recordedstatementMarked 2areas ofdamagewhile runningPMOISent aclaimantmitigationletterLabeled adocumentin DCFAssigneda claimto SubroSent anEFTpaymentCheckedISO forrelatedclaimsCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andkeepcall/claimSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimAnsweredan ArbCreatedfinalliability filenoteShared atip/bestpractice inthe MIAPDchatTold a funnyjoke in theMIAPD chatReceivedpositivecustomerfeedbackVerified witha TNC isinsured waslogged inCompletedcatch andreleasecall/claimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedCCC notesfor a repairpromise dateHydrationsquare –drink somewater!ReturnedavoicemailSent anUnderwritingReferralSentFOIArequestWas oncameraduring ateammeetingBoost thatblood flow –stand upand stretch !Set up arentalthroughARMS orHertzWorkeddiaries orDCF for aco-workerSent 10HMmessagesin 4 hoursCompletedFC on anAssuredclaimCoordinatedglassdamagewith SafeliteReferreda claimto CSIUSent aRORletterSent CAOpoints to aco-workerUnlistedvehicleclaimRespondedto E-subroCompleteda recordedstatementMarked 2areas ofdamagewhile runningPMOISent aclaimantmitigationletterLabeled adocumentin DCFAssigneda claimto SubroSent anEFTpaymentCheckedISO forrelatedclaimsCompletedtheftquestionnaireon a catch andrelease claimCompletedcatch andkeepcall/claimSent aclaim toHQ forreviewAppliedcomparativenegligenceon a claimAnsweredan ArbCreatedfinalliability filenoteShared atip/bestpractice inthe MIAPDchatTold a funnyjoke in theMIAPD chatReceivedpositivecustomerfeedbackVerified witha TNC isinsured waslogged inCompletedcatch andreleasecall/claimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedCCC notesfor a repairpromise date

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hydration square – drink some water!
  2. Returned a voicemail
  3. Sent an Underwriting Referral
  4. Sent FOIA request
  5. Was on camera during a team meeting
  6. Boost that blood flow – stand up and stretch !
  7. Set up a rental through ARMS or Hertz
  8. Worked diaries or DCF for a co-worker
  9. Sent 10 HM messages in 4 hours
  10. Completed FC on an Assured claim
  11. Coordinated glass damage with Safelite
  12. Referred a claim to CSIU
  13. Sent a ROR letter
  14. Sent CAO points to a co-worker
  15. Unlisted vehicle claim
  16. Responded to E-subro
  17. Completed a recorded statement
  18. Marked 2 areas of damage while running PMOI
  19. Sent a claimant mitigation letter
  20. Labeled a document in DCF
  21. Assigned a claim to Subro
  22. Sent an EFT payment
  23. Checked ISO for related claims
  24. Completed theft questionnaire on a catch and release claim
  25. Completed catch and keep call/claim
  26. Sent a claim to HQ for review
  27. Applied comparative negligence on a claim
  28. Answered an Arb
  29. Created final liability file note
  30. Shared a tip/best practice in the MIAPD chat
  31. Told a funny joke in the MIAPD chat
  32. Received positive customer feedback
  33. Verified with a TNC is insured was logged in
  34. Completed catch and release call/claim
  35. Gathered from insured, the purpose of their trip and documented it
  36. Checked CCC notes for a repair promise date