THE CUSTOMER JOURNEY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Average order value (AOV)
2. reach
3. Click-through rate (CTR)
4. Time spent on website
5. e-mail
6. lead sign-ups
7. Purchase conversion rate
8. Pages viewed per visit
9. word of mouth
10. Customer lifetime value (CLV)
11. metrics
12. social media engagement
13. Net Promoter Score (NPS)
14. Cart abandonment rate
15. Testimon ials
16. in-person service
17. Repeat purchase rate
18. likes
19. Sales volume
20. Online reviews
21. ratings
22. Free!
23. impressions
24. Customer retention rate
25. online service
26. visits
27. visitior
28. Referral rate
29. Conversion rate
30. web traffic