Pagesviewedper visitAverageordervalue(AOV)visitswebtraffic impressionsratingsPurchaseconversionratereachCartabandonmentrateCustomerretentionrateTimespent onwebsitelikese-mailmetricsConversionrateClick-throughrate(CTR)social mediaengagementReferralratein-personserviceRepeatpurchaserateTestimonialsCustomerlifetimevalue(CLV)NetPromoterScore(NPS)SalesvolumeFree!word ofmouthonlineservicevisitiorOnlinereviewsleadsign-upsPagesviewedper visitAverageordervalue(AOV)visitswebtraffic impressionsratingsPurchaseconversionratereachCartabandonmentrateCustomerretentionrateTimespent onwebsitelikese-mailmetricsConversionrateClick-throughrate(CTR)social mediaengagementReferralratein-personserviceRepeatpurchaserateTestimonialsCustomerlifetimevalue(CLV)NetPromoterScore(NPS)SalesvolumeFree!word ofmouthonlineservicevisitiorOnlinereviewsleadsign-ups

THE CUSTOMER JOURNEY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Pages viewed per visit
  2. Average order value (AOV)
  3. visits
  4. web traffic
  5. impressions
  6. ratings
  7. Purchase conversion rate
  8. reach
  9. Cart abandonment rate
  10. Customer retention rate
  11. Time spent on website
  12. likes
  13. e-mail
  14. metrics
  15. Conversion rate
  16. Click-through rate (CTR)
  17. social media engagement
  18. Referral rate
  19. in-person service
  20. Repeat purchase rate
  21. Testimon ials
  22. Customer lifetime value (CLV)
  23. Net Promoter Score (NPS)
  24. Sales volume
  25. Free!
  26. word of mouth
  27. online service
  28. visitior
  29. Online reviews
  30. lead sign-ups