TestimonialsTimespent onwebsiteimpressionsonlineservicevisitiorin-personservicewebtraffic Cartabandonmentratelikesmetricsvisitsreache-mailRepeatpurchaserateleadsign-upsNetPromoterScore(NPS)Customerlifetimevalue(CLV)word ofmouthsocial mediaengagementAverageordervalue(AOV)Free!ratingsCustomerretentionratePurchaseconversionrateReferralrateSalesvolumeOnlinereviewsClick-throughrate(CTR)Pagesviewedper visitConversionrateTestimonialsTimespent onwebsiteimpressionsonlineservicevisitiorin-personservicewebtraffic Cartabandonmentratelikesmetricsvisitsreache-mailRepeatpurchaserateleadsign-upsNetPromoterScore(NPS)Customerlifetimevalue(CLV)word ofmouthsocial mediaengagementAverageordervalue(AOV)Free!ratingsCustomerretentionratePurchaseconversionrateReferralrateSalesvolumeOnlinereviewsClick-throughrate(CTR)Pagesviewedper visitConversionrate

THE CUSTOMER JOURNEY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Testimon ials
  2. Time spent on website
  3. impressions
  4. online service
  5. visitior
  6. in-person service
  7. web traffic
  8. Cart abandonment rate
  9. likes
  10. metrics
  11. visits
  12. reach
  13. e-mail
  14. Repeat purchase rate
  15. lead sign-ups
  16. Net Promoter Score (NPS)
  17. Customer lifetime value (CLV)
  18. word of mouth
  19. social media engagement
  20. Average order value (AOV)
  21. Free!
  22. ratings
  23. Customer retention rate
  24. Purchase conversion rate
  25. Referral rate
  26. Sales volume
  27. Online reviews
  28. Click-through rate (CTR)
  29. Pages viewed per visit
  30. Conversion rate