Boost thatblood flow –stand upand stretch !Sent CAOpoints to aco-workerCompletedcatch andkeepcall/claimReturnedavoicemailAppliedcomparativenegligenceon a claimSent aclaim toHQ forreviewCheckedCCC notesfor a repairpromise dateMarked 2areas ofdamagewhile runningPMOISentFOIArequestSent aRORletterAnsweredan ArbCoordinatedglassdamagewith SafeliteLabeled adocumentin DCFHydrationsquare –drink somewater!Sent anEFTpaymentGatheredfrom insured,the purpose oftheir trip anddocumented itSet up arentalthroughARMS orHertzAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralCheckedISO forrelatedclaimsWas oncameraduring ateammeetingShared atip/bestpractice inthe MIAPDchatVerified witha TNC isinsured waslogged inReferreda claimto CSIUSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursCompleteda recordedstatementCompletedFC on anAssuredclaimCompletedcatch andreleasecall/claimUnlistedvehicleclaimCreatedfinalliability filenoteTold a funnyjoke in theMIAPD chatRespondedto E-subroReceivedpositivecustomerfeedbackBoost thatblood flow –stand upand stretch !Sent CAOpoints to aco-workerCompletedcatch andkeepcall/claimReturnedavoicemailAppliedcomparativenegligenceon a claimSent aclaim toHQ forreviewCheckedCCC notesfor a repairpromise dateMarked 2areas ofdamagewhile runningPMOISentFOIArequestSent aRORletterAnsweredan ArbCoordinatedglassdamagewith SafeliteLabeled adocumentin DCFHydrationsquare –drink somewater!Sent anEFTpaymentGatheredfrom insured,the purpose oftheir trip anddocumented itSet up arentalthroughARMS orHertzAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimWorkeddiaries orDCF for aco-workerSent anUnderwritingReferralCheckedISO forrelatedclaimsWas oncameraduring ateammeetingShared atip/bestpractice inthe MIAPDchatVerified witha TNC isinsured waslogged inReferreda claimto CSIUSent aclaimantmitigationletterSent 10HMmessagesin 4 hoursCompleteda recordedstatementCompletedFC on anAssuredclaimCompletedcatch andreleasecall/claimUnlistedvehicleclaimCreatedfinalliability filenoteTold a funnyjoke in theMIAPD chatRespondedto E-subroReceivedpositivecustomerfeedback

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Boost that blood flow – stand up and stretch !
  2. Sent CAO points to a co-worker
  3. Completed catch and keep call/claim
  4. Returned a voicemail
  5. Applied comparative negligence on a claim
  6. Sent a claim to HQ for review
  7. Checked CCC notes for a repair promise date
  8. Marked 2 areas of damage while running PMOI
  9. Sent FOIA request
  10. Sent a ROR letter
  11. Answered an Arb
  12. Coordinated glass damage with Safelite
  13. Labeled a document in DCF
  14. Hydration square – drink some water!
  15. Sent an EFT payment
  16. Gathered from insured, the purpose of their trip and documented it
  17. Set up a rental through ARMS or Hertz
  18. Assigned a claim to Subro
  19. Completed theft questionnaire on a catch and release claim
  20. Worked diaries or DCF for a co-worker
  21. Sent an Underwriting Referral
  22. Checked ISO for related claims
  23. Was on camera during a team meeting
  24. Shared a tip/best practice in the MIAPD chat
  25. Verified with a TNC is insured was logged in
  26. Referred a claim to CSIU
  27. Sent a claimant mitigation letter
  28. Sent 10 HM messages in 4 hours
  29. Completed a recorded statement
  30. Completed FC on an Assured claim
  31. Completed catch and release call/claim
  32. Unlisted vehicle claim
  33. Created final liability file note
  34. Told a funny joke in the MIAPD chat
  35. Responded to E-subro
  36. Received positive customer feedback