Referreda claimto CSIUHydrationsquare –drink somewater!Was oncameraduring ateammeetingLabeled adocumentin DCFCreatedfinalliability filenoteCompletedcatch andkeepcall/claimBoost thatblood flow –stand upand stretch !UnlistedvehicleclaimCheckedCCC notesfor a repairpromise dateSent CAOpoints to aco-workerVerified witha TNC isinsured waslogged inReceivedpositivecustomerfeedbackAnsweredan ArbReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimAppliedcomparativenegligenceon a claimShared atip/bestpractice inthe MIAPDchatCompletedcatch andreleasecall/claimTold a funnyjoke in theMIAPD chatWorkeddiaries orDCF for aco-workerCheckedISO forrelatedclaimsCompletedFC on anAssuredclaimSent aRORletterCompleteda recordedstatementSent aclaim toHQ forreviewSet up arentalthroughARMS orHertzCoordinatedglassdamagewith SafeliteRespondedto E-subroSent anUnderwritingReferralSent anEFTpaymentSent 10HMmessagesin 4 hoursSentFOIArequestGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletterReferreda claimto CSIUHydrationsquare –drink somewater!Was oncameraduring ateammeetingLabeled adocumentin DCFCreatedfinalliability filenoteCompletedcatch andkeepcall/claimBoost thatblood flow –stand upand stretch !UnlistedvehicleclaimCheckedCCC notesfor a repairpromise dateSent CAOpoints to aco-workerVerified witha TNC isinsured waslogged inReceivedpositivecustomerfeedbackAnsweredan ArbReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimAppliedcomparativenegligenceon a claimShared atip/bestpractice inthe MIAPDchatCompletedcatch andreleasecall/claimTold a funnyjoke in theMIAPD chatWorkeddiaries orDCF for aco-workerCheckedISO forrelatedclaimsCompletedFC on anAssuredclaimSent aRORletterCompleteda recordedstatementSent aclaim toHQ forreviewSet up arentalthroughARMS orHertzCoordinatedglassdamagewith SafeliteRespondedto E-subroSent anUnderwritingReferralSent anEFTpaymentSent 10HMmessagesin 4 hoursSentFOIArequestGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletter

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred a claim to CSIU
  2. Hydration square – drink some water!
  3. Was on camera during a team meeting
  4. Labeled a document in DCF
  5. Created final liability file note
  6. Completed catch and keep call/claim
  7. Boost that blood flow – stand up and stretch !
  8. Unlisted vehicle claim
  9. Checked CCC notes for a repair promise date
  10. Sent CAO points to a co-worker
  11. Verified with a TNC is insured was logged in
  12. Received positive customer feedback
  13. Answered an Arb
  14. Returned a voicemail
  15. Marked 2 areas of damage while running PMOI
  16. Assigned a claim to Subro
  17. Completed theft questionnaire on a catch and release claim
  18. Applied comparative negligence on a claim
  19. Shared a tip/best practice in the MIAPD chat
  20. Completed catch and release call/claim
  21. Told a funny joke in the MIAPD chat
  22. Worked diaries or DCF for a co-worker
  23. Checked ISO for related claims
  24. Completed FC on an Assured claim
  25. Sent a ROR letter
  26. Completed a recorded statement
  27. Sent a claim to HQ for review
  28. Set up a rental through ARMS or Hertz
  29. Coordinated glass damage with Safelite
  30. Responded to E-subro
  31. Sent an Underwriting Referral
  32. Sent an EFT payment
  33. Sent 10 HM messages in 4 hours
  34. Sent FOIA request
  35. Gathered from insured, the purpose of their trip and documented it
  36. Sent a claimant mitigation letter