Appliedcomparativenegligenceon a claimCompletedcatch andreleasecall/claimSent CAOpoints to aco-workerCreatedfinalliability filenoteSent anUnderwritingReferralSent anEFTpaymentWas oncameraduring ateammeetingAssigneda claimto SubroVerified witha TNC isinsured waslogged inReferreda claimto CSIUShared atip/bestpractice inthe MIAPDchatCompleteda recordedstatementHydrationsquare –drink somewater!SentFOIArequestSent 10HMmessagesin 4 hoursCompletedtheftquestionnaireon a catch andrelease claimReturnedavoicemailCompletedFC on anAssuredclaimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedISO forrelatedclaimsReceivedpositivecustomerfeedbackRespondedto E-subroMarked 2areas ofdamagewhile runningPMOISet up arentalthroughARMS orHertzSent aclaimantmitigationletterWorkeddiaries orDCF for aco-workerLabeled adocumentin DCFSent aclaim toHQ forreviewTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimCoordinatedglassdamagewith SafeliteSent aRORletterCheckedCCC notesfor a repairpromise dateUnlistedvehicleclaimBoost thatblood flow –stand upand stretch !Answeredan ArbAppliedcomparativenegligenceon a claimCompletedcatch andreleasecall/claimSent CAOpoints to aco-workerCreatedfinalliability filenoteSent anUnderwritingReferralSent anEFTpaymentWas oncameraduring ateammeetingAssigneda claimto SubroVerified witha TNC isinsured waslogged inReferreda claimto CSIUShared atip/bestpractice inthe MIAPDchatCompleteda recordedstatementHydrationsquare –drink somewater!SentFOIArequestSent 10HMmessagesin 4 hoursCompletedtheftquestionnaireon a catch andrelease claimReturnedavoicemailCompletedFC on anAssuredclaimGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedISO forrelatedclaimsReceivedpositivecustomerfeedbackRespondedto E-subroMarked 2areas ofdamagewhile runningPMOISet up arentalthroughARMS orHertzSent aclaimantmitigationletterWorkeddiaries orDCF for aco-workerLabeled adocumentin DCFSent aclaim toHQ forreviewTold a funnyjoke in theMIAPD chatCompletedcatch andkeepcall/claimCoordinatedglassdamagewith SafeliteSent aRORletterCheckedCCC notesfor a repairpromise dateUnlistedvehicleclaimBoost thatblood flow –stand upand stretch !Answeredan Arb

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applied comparative negligence on a claim
  2. Completed catch and release call/claim
  3. Sent CAO points to a co-worker
  4. Created final liability file note
  5. Sent an Underwriting Referral
  6. Sent an EFT payment
  7. Was on camera during a team meeting
  8. Assigned a claim to Subro
  9. Verified with a TNC is insured was logged in
  10. Referred a claim to CSIU
  11. Shared a tip/best practice in the MIAPD chat
  12. Completed a recorded statement
  13. Hydration square – drink some water!
  14. Sent FOIA request
  15. Sent 10 HM messages in 4 hours
  16. Completed theft questionnaire on a catch and release claim
  17. Returned a voicemail
  18. Completed FC on an Assured claim
  19. Gathered from insured, the purpose of their trip and documented it
  20. Checked ISO for related claims
  21. Received positive customer feedback
  22. Responded to E-subro
  23. Marked 2 areas of damage while running PMOI
  24. Set up a rental through ARMS or Hertz
  25. Sent a claimant mitigation letter
  26. Worked diaries or DCF for a co-worker
  27. Labeled a document in DCF
  28. Sent a claim to HQ for review
  29. Told a funny joke in the MIAPD chat
  30. Completed catch and keep call/claim
  31. Coordinated glass damage with Safelite
  32. Sent a ROR letter
  33. Checked CCC notes for a repair promise date
  34. Unlisted vehicle claim
  35. Boost that blood flow – stand up and stretch !
  36. Answered an Arb