Referreda claimto CSIUTold a funnyjoke in theMIAPD chatCreatedfinalliability filenoteSent aclaimantmitigationletterCompletedcatch andreleasecall/claimUnlistedvehicleclaimSent anUnderwritingReferralVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimSent CAOpoints to aco-workerWas oncameraduring ateammeetingSent 10HMmessagesin 4 hoursSent anEFTpaymentCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itCompleteda recordedstatementReceivedpositivecustomerfeedbackSent aRORletterReturnedavoicemailWorkeddiaries orDCF for aco-workerCompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzLabeled adocumentin DCFCheckedISO forrelatedclaimsHydrationsquare –drink somewater!CheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewSentFOIArequestAnsweredan ArbShared atip/bestpractice inthe MIAPDchatMarked 2areas ofdamagewhile runningPMOICoordinatedglassdamagewith SafeliteRespondedto E-subroAssigneda claimto SubroAppliedcomparativenegligenceon a claimBoost thatblood flow –stand upand stretch !Referreda claimto CSIUTold a funnyjoke in theMIAPD chatCreatedfinalliability filenoteSent aclaimantmitigationletterCompletedcatch andreleasecall/claimUnlistedvehicleclaimSent anUnderwritingReferralVerified witha TNC isinsured waslogged inCompletedcatch andkeepcall/claimSent CAOpoints to aco-workerWas oncameraduring ateammeetingSent 10HMmessagesin 4 hoursSent anEFTpaymentCompletedtheftquestionnaireon a catch andrelease claimGatheredfrom insured,the purpose oftheir trip anddocumented itCompleteda recordedstatementReceivedpositivecustomerfeedbackSent aRORletterReturnedavoicemailWorkeddiaries orDCF for aco-workerCompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzLabeled adocumentin DCFCheckedISO forrelatedclaimsHydrationsquare –drink somewater!CheckedCCC notesfor a repairpromise dateSent aclaim toHQ forreviewSentFOIArequestAnsweredan ArbShared atip/bestpractice inthe MIAPDchatMarked 2areas ofdamagewhile runningPMOICoordinatedglassdamagewith SafeliteRespondedto E-subroAssigneda claimto SubroAppliedcomparativenegligenceon a claimBoost thatblood flow –stand upand stretch !

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred a claim to CSIU
  2. Told a funny joke in the MIAPD chat
  3. Created final liability file note
  4. Sent a claimant mitigation letter
  5. Completed catch and release call/claim
  6. Unlisted vehicle claim
  7. Sent an Underwriting Referral
  8. Verified with a TNC is insured was logged in
  9. Completed catch and keep call/claim
  10. Sent CAO points to a co-worker
  11. Was on camera during a team meeting
  12. Sent 10 HM messages in 4 hours
  13. Sent an EFT payment
  14. Completed theft questionnaire on a catch and release claim
  15. Gathered from insured, the purpose of their trip and documented it
  16. Completed a recorded statement
  17. Received positive customer feedback
  18. Sent a ROR letter
  19. Returned a voicemail
  20. Worked diaries or DCF for a co-worker
  21. Completed FC on an Assured claim
  22. Set up a rental through ARMS or Hertz
  23. Labeled a document in DCF
  24. Checked ISO for related claims
  25. Hydration square – drink some water!
  26. Checked CCC notes for a repair promise date
  27. Sent a claim to HQ for review
  28. Sent FOIA request
  29. Answered an Arb
  30. Shared a tip/best practice in the MIAPD chat
  31. Marked 2 areas of damage while running PMOI
  32. Coordinated glass damage with Safelite
  33. Responded to E-subro
  34. Assigned a claim to Subro
  35. Applied comparative negligence on a claim
  36. Boost that blood flow – stand up and stretch !