Completedtheftquestionnaireon a catch andrelease claimAnsweredan ArbHydrationsquare –drink somewater!Workeddiaries orDCF for aco-workerReferreda claimto CSIUSent aclaimantmitigationletterSet up arentalthroughARMS orHertzGatheredfrom insured,the purpose oftheir trip anddocumented itLabeled adocumentin DCFCreatedfinalliability filenoteCheckedISO forrelatedclaimsCheckedCCC notesfor a repairpromise dateTold a funnyjoke in theMIAPD chatSent CAOpoints to aco-workerShared atip/bestpractice inthe MIAPDchatReceivedpositivecustomerfeedbackCompletedcatch andkeepcall/claimUnlistedvehicleclaimVerified witha TNC isinsured waslogged inCompletedFC on anAssuredclaimWas oncameraduring ateammeetingCoordinatedglassdamagewith SafeliteSent anUnderwritingReferralBoost thatblood flow –stand upand stretch !Marked 2areas ofdamagewhile runningPMOISent 10HMmessagesin 4 hoursSent aclaim toHQ forreviewCompletedcatch andreleasecall/claimSentFOIArequestSent anEFTpaymentCompleteda recordedstatementSent aRORletterRespondedto E-subroAppliedcomparativenegligenceon a claimReturnedavoicemailAssigneda claimto SubroCompletedtheftquestionnaireon a catch andrelease claimAnsweredan ArbHydrationsquare –drink somewater!Workeddiaries orDCF for aco-workerReferreda claimto CSIUSent aclaimantmitigationletterSet up arentalthroughARMS orHertzGatheredfrom insured,the purpose oftheir trip anddocumented itLabeled adocumentin DCFCreatedfinalliability filenoteCheckedISO forrelatedclaimsCheckedCCC notesfor a repairpromise dateTold a funnyjoke in theMIAPD chatSent CAOpoints to aco-workerShared atip/bestpractice inthe MIAPDchatReceivedpositivecustomerfeedbackCompletedcatch andkeepcall/claimUnlistedvehicleclaimVerified witha TNC isinsured waslogged inCompletedFC on anAssuredclaimWas oncameraduring ateammeetingCoordinatedglassdamagewith SafeliteSent anUnderwritingReferralBoost thatblood flow –stand upand stretch !Marked 2areas ofdamagewhile runningPMOISent 10HMmessagesin 4 hoursSent aclaim toHQ forreviewCompletedcatch andreleasecall/claimSentFOIArequestSent anEFTpaymentCompleteda recordedstatementSent aRORletterRespondedto E-subroAppliedcomparativenegligenceon a claimReturnedavoicemailAssigneda claimto Subro

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed theft questionnaire on a catch and release claim
  2. Answered an Arb
  3. Hydration square – drink some water!
  4. Worked diaries or DCF for a co-worker
  5. Referred a claim to CSIU
  6. Sent a claimant mitigation letter
  7. Set up a rental through ARMS or Hertz
  8. Gathered from insured, the purpose of their trip and documented it
  9. Labeled a document in DCF
  10. Created final liability file note
  11. Checked ISO for related claims
  12. Checked CCC notes for a repair promise date
  13. Told a funny joke in the MIAPD chat
  14. Sent CAO points to a co-worker
  15. Shared a tip/best practice in the MIAPD chat
  16. Received positive customer feedback
  17. Completed catch and keep call/claim
  18. Unlisted vehicle claim
  19. Verified with a TNC is insured was logged in
  20. Completed FC on an Assured claim
  21. Was on camera during a team meeting
  22. Coordinated glass damage with Safelite
  23. Sent an Underwriting Referral
  24. Boost that blood flow – stand up and stretch !
  25. Marked 2 areas of damage while running PMOI
  26. Sent 10 HM messages in 4 hours
  27. Sent a claim to HQ for review
  28. Completed catch and release call/claim
  29. Sent FOIA request
  30. Sent an EFT payment
  31. Completed a recorded statement
  32. Sent a ROR letter
  33. Responded to E-subro
  34. Applied comparative negligence on a claim
  35. Returned a voicemail
  36. Assigned a claim to Subro