Completedtheftquestionnaireon a catch andrelease claimSent CAOpoints to aco-workerCompletedFC on anAssuredclaimTold a funnyjoke in theMIAPD chatReturnedavoicemailReferreda claimto CSIUSet up arentalthroughARMS orHertzLabeled adocumentin DCFSent aclaimantmitigationletterAnsweredan ArbShared atip/bestpractice inthe MIAPDchatWas oncameraduring ateammeetingUnlistedvehicleclaimCompletedcatch andkeepcall/claimSent anUnderwritingReferralHydrationsquare –drink somewater!Boost thatblood flow –stand upand stretch !Respondedto E-subroCreatedfinalliability filenoteSentFOIArequestAppliedcomparativenegligenceon a claimMarked 2areas ofdamagewhile runningPMOICheckedCCC notesfor a repairpromise dateWorkeddiaries orDCF for aco-workerCheckedISO forrelatedclaimsVerified witha TNC isinsured waslogged inReceivedpositivecustomerfeedbackSent aRORletterAssigneda claimto SubroSent 10HMmessagesin 4 hoursSent aclaim toHQ forreviewCoordinatedglassdamagewith SafeliteCompletedcatch andreleasecall/claimCompleteda recordedstatementSent anEFTpaymentGatheredfrom insured,the purpose oftheir trip anddocumented itCompletedtheftquestionnaireon a catch andrelease claimSent CAOpoints to aco-workerCompletedFC on anAssuredclaimTold a funnyjoke in theMIAPD chatReturnedavoicemailReferreda claimto CSIUSet up arentalthroughARMS orHertzLabeled adocumentin DCFSent aclaimantmitigationletterAnsweredan ArbShared atip/bestpractice inthe MIAPDchatWas oncameraduring ateammeetingUnlistedvehicleclaimCompletedcatch andkeepcall/claimSent anUnderwritingReferralHydrationsquare –drink somewater!Boost thatblood flow –stand upand stretch !Respondedto E-subroCreatedfinalliability filenoteSentFOIArequestAppliedcomparativenegligenceon a claimMarked 2areas ofdamagewhile runningPMOICheckedCCC notesfor a repairpromise dateWorkeddiaries orDCF for aco-workerCheckedISO forrelatedclaimsVerified witha TNC isinsured waslogged inReceivedpositivecustomerfeedbackSent aRORletterAssigneda claimto SubroSent 10HMmessagesin 4 hoursSent aclaim toHQ forreviewCoordinatedglassdamagewith SafeliteCompletedcatch andreleasecall/claimCompleteda recordedstatementSent anEFTpaymentGatheredfrom insured,the purpose oftheir trip anddocumented it

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed theft questionnaire on a catch and release claim
  2. Sent CAO points to a co-worker
  3. Completed FC on an Assured claim
  4. Told a funny joke in the MIAPD chat
  5. Returned a voicemail
  6. Referred a claim to CSIU
  7. Set up a rental through ARMS or Hertz
  8. Labeled a document in DCF
  9. Sent a claimant mitigation letter
  10. Answered an Arb
  11. Shared a tip/best practice in the MIAPD chat
  12. Was on camera during a team meeting
  13. Unlisted vehicle claim
  14. Completed catch and keep call/claim
  15. Sent an Underwriting Referral
  16. Hydration square – drink some water!
  17. Boost that blood flow – stand up and stretch !
  18. Responded to E-subro
  19. Created final liability file note
  20. Sent FOIA request
  21. Applied comparative negligence on a claim
  22. Marked 2 areas of damage while running PMOI
  23. Checked CCC notes for a repair promise date
  24. Worked diaries or DCF for a co-worker
  25. Checked ISO for related claims
  26. Verified with a TNC is insured was logged in
  27. Received positive customer feedback
  28. Sent a ROR letter
  29. Assigned a claim to Subro
  30. Sent 10 HM messages in 4 hours
  31. Sent a claim to HQ for review
  32. Coordinated glass damage with Safelite
  33. Completed catch and release call/claim
  34. Completed a recorded statement
  35. Sent an EFT payment
  36. Gathered from insured, the purpose of their trip and documented it