Answeredan ArbRespondedto E-subroSent CAOpoints to aco-workerBoost thatblood flow –stand upand stretch !Sent aclaimantmitigationletterSent 10HMmessagesin 4 hoursLabeled adocumentin DCFCreatedfinalliability filenoteCompletedcatch andkeepcall/claimCompleteda recordedstatementCheckedCCC notesfor a repairpromise dateHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimSent anEFTpaymentWas oncameraduring ateammeetingVerified witha TNC isinsured waslogged inReferreda claimto CSIUCoordinatedglassdamagewith SafeliteMarked 2areas ofdamagewhile runningPMOIUnlistedvehicleclaimCheckedISO forrelatedclaimsSentFOIArequestSent aclaim toHQ forreviewWorkeddiaries orDCF for aco-workerReceivedpositivecustomerfeedbackReturnedavoicemailAppliedcomparativenegligenceon a claimAssigneda claimto SubroShared atip/bestpractice inthe MIAPDchatCompletedcatch andreleasecall/claimSent anUnderwritingReferralCompletedFC on anAssuredclaimSent aRORletterGatheredfrom insured,the purpose oftheir trip anddocumented itTold a funnyjoke in theMIAPD chatSet up arentalthroughARMS orHertzAnsweredan ArbRespondedto E-subroSent CAOpoints to aco-workerBoost thatblood flow –stand upand stretch !Sent aclaimantmitigationletterSent 10HMmessagesin 4 hoursLabeled adocumentin DCFCreatedfinalliability filenoteCompletedcatch andkeepcall/claimCompleteda recordedstatementCheckedCCC notesfor a repairpromise dateHydrationsquare –drink somewater!Completedtheftquestionnaireon a catch andrelease claimSent anEFTpaymentWas oncameraduring ateammeetingVerified witha TNC isinsured waslogged inReferreda claimto CSIUCoordinatedglassdamagewith SafeliteMarked 2areas ofdamagewhile runningPMOIUnlistedvehicleclaimCheckedISO forrelatedclaimsSentFOIArequestSent aclaim toHQ forreviewWorkeddiaries orDCF for aco-workerReceivedpositivecustomerfeedbackReturnedavoicemailAppliedcomparativenegligenceon a claimAssigneda claimto SubroShared atip/bestpractice inthe MIAPDchatCompletedcatch andreleasecall/claimSent anUnderwritingReferralCompletedFC on anAssuredclaimSent aRORletterGatheredfrom insured,the purpose oftheir trip anddocumented itTold a funnyjoke in theMIAPD chatSet up arentalthroughARMS orHertz

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered an Arb
  2. Responded to E-subro
  3. Sent CAO points to a co-worker
  4. Boost that blood flow – stand up and stretch !
  5. Sent a claimant mitigation letter
  6. Sent 10 HM messages in 4 hours
  7. Labeled a document in DCF
  8. Created final liability file note
  9. Completed catch and keep call/claim
  10. Completed a recorded statement
  11. Checked CCC notes for a repair promise date
  12. Hydration square – drink some water!
  13. Completed theft questionnaire on a catch and release claim
  14. Sent an EFT payment
  15. Was on camera during a team meeting
  16. Verified with a TNC is insured was logged in
  17. Referred a claim to CSIU
  18. Coordinated glass damage with Safelite
  19. Marked 2 areas of damage while running PMOI
  20. Unlisted vehicle claim
  21. Checked ISO for related claims
  22. Sent FOIA request
  23. Sent a claim to HQ for review
  24. Worked diaries or DCF for a co-worker
  25. Received positive customer feedback
  26. Returned a voicemail
  27. Applied comparative negligence on a claim
  28. Assigned a claim to Subro
  29. Shared a tip/best practice in the MIAPD chat
  30. Completed catch and release call/claim
  31. Sent an Underwriting Referral
  32. Completed FC on an Assured claim
  33. Sent a ROR letter
  34. Gathered from insured, the purpose of their trip and documented it
  35. Told a funny joke in the MIAPD chat
  36. Set up a rental through ARMS or Hertz