UnlistedvehicleclaimSent anEFTpaymentTold a funnyjoke in theMIAPD chatCompletedcatch andreleasecall/claimCheckedCCC notesfor a repairpromise dateSet up arentalthroughARMS orHertzReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIShared atip/bestpractice inthe MIAPDchatAnsweredan ArbCompleteda recordedstatementCompletedcatch andkeepcall/claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletterSent anUnderwritingReferralCheckedISO forrelatedclaimsReferreda claimto CSIUCompletedFC on anAssuredclaimAppliedcomparativenegligenceon a claimCompletedtheftquestionnaireon a catch andrelease claimCreatedfinalliability filenoteSent aclaim toHQ forreviewSent 10HMmessagesin 4 hoursVerified witha TNC isinsured waslogged inSent CAOpoints to aco-workerHydrationsquare –drink somewater!Was oncameraduring ateammeetingSentFOIArequestWorkeddiaries orDCF for aco-workerRespondedto E-subroCoordinatedglassdamagewith SafeliteReceivedpositivecustomerfeedbackAssigneda claimto SubroBoost thatblood flow –stand upand stretch !Sent aRORletterLabeled adocumentin DCFUnlistedvehicleclaimSent anEFTpaymentTold a funnyjoke in theMIAPD chatCompletedcatch andreleasecall/claimCheckedCCC notesfor a repairpromise dateSet up arentalthroughARMS orHertzReturnedavoicemailMarked 2areas ofdamagewhile runningPMOIShared atip/bestpractice inthe MIAPDchatAnsweredan ArbCompleteda recordedstatementCompletedcatch andkeepcall/claimGatheredfrom insured,the purpose oftheir trip anddocumented itSent aclaimantmitigationletterSent anUnderwritingReferralCheckedISO forrelatedclaimsReferreda claimto CSIUCompletedFC on anAssuredclaimAppliedcomparativenegligenceon a claimCompletedtheftquestionnaireon a catch andrelease claimCreatedfinalliability filenoteSent aclaim toHQ forreviewSent 10HMmessagesin 4 hoursVerified witha TNC isinsured waslogged inSent CAOpoints to aco-workerHydrationsquare –drink somewater!Was oncameraduring ateammeetingSentFOIArequestWorkeddiaries orDCF for aco-workerRespondedto E-subroCoordinatedglassdamagewith SafeliteReceivedpositivecustomerfeedbackAssigneda claimto SubroBoost thatblood flow –stand upand stretch !Sent aRORletterLabeled adocumentin DCF

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlisted vehicle claim
  2. Sent an EFT payment
  3. Told a funny joke in the MIAPD chat
  4. Completed catch and release call/claim
  5. Checked CCC notes for a repair promise date
  6. Set up a rental through ARMS or Hertz
  7. Returned a voicemail
  8. Marked 2 areas of damage while running PMOI
  9. Shared a tip/best practice in the MIAPD chat
  10. Answered an Arb
  11. Completed a recorded statement
  12. Completed catch and keep call/claim
  13. Gathered from insured, the purpose of their trip and documented it
  14. Sent a claimant mitigation letter
  15. Sent an Underwriting Referral
  16. Checked ISO for related claims
  17. Referred a claim to CSIU
  18. Completed FC on an Assured claim
  19. Applied comparative negligence on a claim
  20. Completed theft questionnaire on a catch and release claim
  21. Created final liability file note
  22. Sent a claim to HQ for review
  23. Sent 10 HM messages in 4 hours
  24. Verified with a TNC is insured was logged in
  25. Sent CAO points to a co-worker
  26. Hydration square – drink some water!
  27. Was on camera during a team meeting
  28. Sent FOIA request
  29. Worked diaries or DCF for a co-worker
  30. Responded to E-subro
  31. Coordinated glass damage with Safelite
  32. Received positive customer feedback
  33. Assigned a claim to Subro
  34. Boost that blood flow – stand up and stretch !
  35. Sent a ROR letter
  36. Labeled a document in DCF