UnlistedvehicleclaimCompletedtheftquestionnaireon a catch andrelease claimSentFOIArequestCompleteda recordedstatementLabeled adocumentin DCFCheckedISO forrelatedclaimsCreatedfinalliability filenoteWorkeddiaries orDCF for aco-workerShared atip/bestpractice inthe MIAPDchatAppliedcomparativenegligenceon a claimVerified witha TNC isinsured waslogged inSent aRORletterReceivedpositivecustomerfeedbackHydrationsquare –drink somewater!Told a funnyjoke in theMIAPD chatGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedCCC notesfor a repairpromise dateReturnedavoicemailSent aclaimantmitigationletterCoordinatedglassdamagewith SafeliteAnsweredan ArbSent aclaim toHQ forreviewSent anEFTpaymentCompletedcatch andreleasecall/claimAssigneda claimto SubroRespondedto E-subroMarked 2areas ofdamagewhile runningPMOIReferreda claimto CSIUSent 10HMmessagesin 4 hoursCompletedcatch andkeepcall/claimWas oncameraduring ateammeetingSent anUnderwritingReferralBoost thatblood flow –stand upand stretch !CompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzSent CAOpoints to aco-workerUnlistedvehicleclaimCompletedtheftquestionnaireon a catch andrelease claimSentFOIArequestCompleteda recordedstatementLabeled adocumentin DCFCheckedISO forrelatedclaimsCreatedfinalliability filenoteWorkeddiaries orDCF for aco-workerShared atip/bestpractice inthe MIAPDchatAppliedcomparativenegligenceon a claimVerified witha TNC isinsured waslogged inSent aRORletterReceivedpositivecustomerfeedbackHydrationsquare –drink somewater!Told a funnyjoke in theMIAPD chatGatheredfrom insured,the purpose oftheir trip anddocumented itCheckedCCC notesfor a repairpromise dateReturnedavoicemailSent aclaimantmitigationletterCoordinatedglassdamagewith SafeliteAnsweredan ArbSent aclaim toHQ forreviewSent anEFTpaymentCompletedcatch andreleasecall/claimAssigneda claimto SubroRespondedto E-subroMarked 2areas ofdamagewhile runningPMOIReferreda claimto CSIUSent 10HMmessagesin 4 hoursCompletedcatch andkeepcall/claimWas oncameraduring ateammeetingSent anUnderwritingReferralBoost thatblood flow –stand upand stretch !CompletedFC on anAssuredclaimSet up arentalthroughARMS orHertzSent CAOpoints to aco-worker

CLAIM QUEST BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlisted vehicle claim
  2. Completed theft questionnaire on a catch and release claim
  3. Sent FOIA request
  4. Completed a recorded statement
  5. Labeled a document in DCF
  6. Checked ISO for related claims
  7. Created final liability file note
  8. Worked diaries or DCF for a co-worker
  9. Shared a tip/best practice in the MIAPD chat
  10. Applied comparative negligence on a claim
  11. Verified with a TNC is insured was logged in
  12. Sent a ROR letter
  13. Received positive customer feedback
  14. Hydration square – drink some water!
  15. Told a funny joke in the MIAPD chat
  16. Gathered from insured, the purpose of their trip and documented it
  17. Checked CCC notes for a repair promise date
  18. Returned a voicemail
  19. Sent a claimant mitigation letter
  20. Coordinated glass damage with Safelite
  21. Answered an Arb
  22. Sent a claim to HQ for review
  23. Sent an EFT payment
  24. Completed catch and release call/claim
  25. Assigned a claim to Subro
  26. Responded to E-subro
  27. Marked 2 areas of damage while running PMOI
  28. Referred a claim to CSIU
  29. Sent 10 HM messages in 4 hours
  30. Completed catch and keep call/claim
  31. Was on camera during a team meeting
  32. Sent an Underwriting Referral
  33. Boost that blood flow – stand up and stretch !
  34. Completed FC on an Assured claim
  35. Set up a rental through ARMS or Hertz
  36. Sent CAO points to a co-worker