helpedclear outST Chatshas ahole intheir sockThankedcustomer forchoosingC&Cusedcustomersname 2xOfferedTrustRightPlanhelpedkeep goodvibez thisweekcompleted40 callsby11:45AMtextedandbooked amaint visitsaved a jobfromcancellingthis week orlast weekhad perfectpunctualityall lastweekprocessedapaymenttodaydid nothave coffeeor a redbullthis weekalreadyhad asnack thismorninghad an upsetcustomerthis morningor yesterdaydid you helpencourage ateammembertodayscheduleda no heatjobdo 15jumpingjacksfilled theirwater jugthismorningcan tellCrystal whyreplacementopp isimportantmoved alower opp jobin exchangefor a highpriority onehelpedrespond toContactCenter emailslast weekScheduleda no hotwater jobgo outsidefor freshairutilized agreatempathystatementWrite a smallthank you cardto a teammemberoutside of thecall centerhitoutboundgoal alllast weeksaved a jobfromcancellingthis week orlast weekhit snoozemore thanonce thismorningwent toanotherdepartmentto say goodmorninghelpedclear outST Chatshas ahole intheir sockThankedcustomer forchoosingC&Cusedcustomersname 2xOfferedTrustRightPlanhelpedkeep goodvibez thisweekcompleted40 callsby11:45AMtextedandbooked amaint visitsaved a jobfromcancellingthis week orlast weekhad perfectpunctualityall lastweekprocessedapaymenttodaydid nothave coffeeor a redbullthis weekalreadyhad asnack thismorninghad an upsetcustomerthis morningor yesterdaydid you helpencourage ateammembertodayscheduleda no heatjobdo 15jumpingjacksfilled theirwater jugthismorningcan tellCrystal whyreplacementopp isimportantmoved alower opp jobin exchangefor a highpriority onehelpedrespond toContactCenter emailslast weekScheduleda no hotwater jobgo outsidefor freshairutilized agreatempathystatementWrite a smallthank you cardto a teammemberoutside of thecall centerhitoutboundgoal alllast weeksaved a jobfromcancellingthis week orlast weekhit snoozemore thanonce thismorningwent toanotherdepartmentto say goodmorning

CALL CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. helped clear out ST Chats
  2. has a hole in their sock
  3. Thanked customer for choosing C&C
  4. used customers name 2x
  5. Offered TrustRight Plan
  6. helped keep good vibez this week
  7. completed 40 calls by 11:45AM
  8. texted and booked a maint visit
  9. saved a job from cancelling this week or last week
  10. had perfect punctuality all last week
  11. processed a payment today
  12. did not have coffee or a redbull this week
  13. already had a snack this morning
  14. had an upset customer this morning or yesterday
  15. did you help encourage a team member today
  16. scheduled a no heat job
  17. do 15 jumping jacks
  18. filled their water jug this morning
  19. can tell Crystal why replacement opp is important
  20. moved a lower opp job in exchange for a high priority one
  21. helped respond to Contact Center emails last week
  22. Scheduled a no hot water job
  23. go outside for fresh air
  24. utilized a great empathy statement
  25. Write a small thank you card to a team member outside of the call center
  26. hit outbound goal all last week
  27. saved a job from cancelling this week or last week
  28. hit snooze more than once this morning
  29. went to another department to say good morning