helpedclear outST Chatsutilized agreatempathystatementscheduleda no heatjobalreadyhad asnack thismorninghelpedrespond toContactCenter emailslast weeksaved a jobfromcancellingthis week orlast weekdid you helpencourage ateammembertodayThankedcustomer forchoosingC&Cdo 15jumpingjackshas ahole intheir sockfilled theirwater jugthismorningOfferedTrustRightPlanmoved alower opp jobin exchangefor a highpriority onehad perfectpunctualityall lastweekusedcustomersname 2xprocessedapaymenttodayScheduleda no hotwater jobcan tellCrystal whyreplacementopp isimportanthelpedkeep goodvibez thisweekwent toanotherdepartmentto say goodmorningtextedandbooked amaint visitgo outsidefor freshairsaved a jobfromcancellingthis week orlast weekhit snoozemore thanonce thismorningdid nothave coffeeor a redbullthis weekcompleted40 callsby11:45AMhad an upsetcustomerthis morningor yesterdayhitoutboundgoal alllast weekWrite a smallthank you cardto a teammemberoutside of thecall centerhelpedclear outST Chatsutilized agreatempathystatementscheduleda no heatjobalreadyhad asnack thismorninghelpedrespond toContactCenter emailslast weeksaved a jobfromcancellingthis week orlast weekdid you helpencourage ateammembertodayThankedcustomer forchoosingC&Cdo 15jumpingjackshas ahole intheir sockfilled theirwater jugthismorningOfferedTrustRightPlanmoved alower opp jobin exchangefor a highpriority onehad perfectpunctualityall lastweekusedcustomersname 2xprocessedapaymenttodayScheduleda no hotwater jobcan tellCrystal whyreplacementopp isimportanthelpedkeep goodvibez thisweekwent toanotherdepartmentto say goodmorningtextedandbooked amaint visitgo outsidefor freshairsaved a jobfromcancellingthis week orlast weekhit snoozemore thanonce thismorningdid nothave coffeeor a redbullthis weekcompleted40 callsby11:45AMhad an upsetcustomerthis morningor yesterdayhitoutboundgoal alllast weekWrite a smallthank you cardto a teammemberoutside of thecall center

CALL CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. helped clear out ST Chats
  2. utilized a great empathy statement
  3. scheduled a no heat job
  4. already had a snack this morning
  5. helped respond to Contact Center emails last week
  6. saved a job from cancelling this week or last week
  7. did you help encourage a team member today
  8. Thanked customer for choosing C&C
  9. do 15 jumping jacks
  10. has a hole in their sock
  11. filled their water jug this morning
  12. Offered TrustRight Plan
  13. moved a lower opp job in exchange for a high priority one
  14. had perfect punctuality all last week
  15. used customers name 2x
  16. processed a payment today
  17. Scheduled a no hot water job
  18. can tell Crystal why replacement opp is important
  19. helped keep good vibez this week
  20. went to another department to say good morning
  21. texted and booked a maint visit
  22. go outside for fresh air
  23. saved a job from cancelling this week or last week
  24. hit snooze more than once this morning
  25. did not have coffee or a redbull this week
  26. completed 40 calls by 11:45AM
  27. had an upset customer this morning or yesterday
  28. hit outbound goal all last week
  29. Write a small thank you card to a team member outside of the call center