alreadyhad asnack thismorninghas ahole intheir sockwent toanotherdepartmentto say goodmorninghelpedclear outST Chatsdid you helpencourage ateammembertodaysaved a jobfromcancellingthis week orlast weekhelpedrespond toContactCenter emailslast weekusedcustomersname 2xdid nothave coffeeor a redbullthis weektextedandbooked amaint visitprocessedapaymenttodayhad perfectpunctualityall lastweekcan tellCrystal whyreplacementopp isimportantOfferedTrustRightPlanThankedcustomer forchoosingC&Chit snoozemore thanonce thismorningmoved alower opp jobin exchangefor a highpriority onehad an upsetcustomerthis morningor yesterdayutilized agreatempathystatementgo outsidefor freshairsaved a jobfromcancellingthis week orlast weekWrite a smallthank you cardto a teammemberoutside of thecall centerfilled theirwater jugthismorningcompleted40 callsby11:45AMhelpedkeep goodvibez thisweekScheduleda no hotwater jobdo 15jumpingjackshitoutboundgoal alllast weekscheduleda no heatjobalreadyhad asnack thismorninghas ahole intheir sockwent toanotherdepartmentto say goodmorninghelpedclear outST Chatsdid you helpencourage ateammembertodaysaved a jobfromcancellingthis week orlast weekhelpedrespond toContactCenter emailslast weekusedcustomersname 2xdid nothave coffeeor a redbullthis weektextedandbooked amaint visitprocessedapaymenttodayhad perfectpunctualityall lastweekcan tellCrystal whyreplacementopp isimportantOfferedTrustRightPlanThankedcustomer forchoosingC&Chit snoozemore thanonce thismorningmoved alower opp jobin exchangefor a highpriority onehad an upsetcustomerthis morningor yesterdayutilized agreatempathystatementgo outsidefor freshairsaved a jobfromcancellingthis week orlast weekWrite a smallthank you cardto a teammemberoutside of thecall centerfilled theirwater jugthismorningcompleted40 callsby11:45AMhelpedkeep goodvibez thisweekScheduleda no hotwater jobdo 15jumpingjackshitoutboundgoal alllast weekscheduleda no heatjob

CALL CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. already had a snack this morning
  2. has a hole in their sock
  3. went to another department to say good morning
  4. helped clear out ST Chats
  5. did you help encourage a team member today
  6. saved a job from cancelling this week or last week
  7. helped respond to Contact Center emails last week
  8. used customers name 2x
  9. did not have coffee or a redbull this week
  10. texted and booked a maint visit
  11. processed a payment today
  12. had perfect punctuality all last week
  13. can tell Crystal why replacement opp is important
  14. Offered TrustRight Plan
  15. Thanked customer for choosing C&C
  16. hit snooze more than once this morning
  17. moved a lower opp job in exchange for a high priority one
  18. had an upset customer this morning or yesterday
  19. utilized a great empathy statement
  20. go outside for fresh air
  21. saved a job from cancelling this week or last week
  22. Write a small thank you card to a team member outside of the call center
  23. filled their water jug this morning
  24. completed 40 calls by 11:45AM
  25. helped keep good vibez this week
  26. Scheduled a no hot water job
  27. do 15 jumping jacks
  28. hit outbound goal all last week
  29. scheduled a no heat job