(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Thanked customer for choosing C&C
saved a job from cancelling this week or last week
had an upset customer this morning or yesterday
did not have coffee or a redbull this week
moved a lower opp job in exchange for a high priority one
had perfect punctuality all last week
helped respond to Contact Center emails last week
has a hole in their sock
helped clear out ST Chats
go outside for fresh air
Offered TrustRight Plan
utilized a great empathy statement
filled their water jug this morning
can tell Crystal why replacement opp is important
hit outbound goal all last week
already had a snack this morning
scheduled a no heat job
helped keep good vibez this week
did you help encourage a team member today
went to another department to say good morning
processed a payment today
completed 40 calls by 11:45AM
Scheduled a no hot water job
texted and booked a maint visit
saved a job from cancelling this week or last week
hit snooze more than once this morning
Write a small thank you card to a team member outside of the call center
