Scheduleda no hotwater jobhad perfectpunctualityall lastweekgo outsidefor freshairalreadyhad asnack thismorninghit snoozemore thanonce thismorningThankedcustomer forchoosingC&Ccan tellCrystal whyreplacementopp isimportantutilized agreatempathystatementdid you helpencourage ateammembertodayfilled theirwater jugthismorninghas ahole intheir sockhelpedrespond toContactCenter emailslast weekhelpedclear outST Chatshitoutboundgoal alllast weekOfferedTrustRightPlanmoved alower opp jobin exchangefor a highpriority onewent toanotherdepartmentto say goodmorningusedcustomersname 2xhad an upsetcustomerthis morningor yesterdayprocessedapaymenttodayscheduleda no heatjobsaved a jobfromcancellingthis week orlast weekdo 15jumpingjacksdid nothave coffeeor a redbullthis weekcompleted40 callsby11:45AMWrite a smallthank you cardto a teammemberoutside of thecall centersaved a jobfromcancellingthis week orlast weekhelpedkeep goodvibez thisweektextedandbooked amaint visitScheduleda no hotwater jobhad perfectpunctualityall lastweekgo outsidefor freshairalreadyhad asnack thismorninghit snoozemore thanonce thismorningThankedcustomer forchoosingC&Ccan tellCrystal whyreplacementopp isimportantutilized agreatempathystatementdid you helpencourage ateammembertodayfilled theirwater jugthismorninghas ahole intheir sockhelpedrespond toContactCenter emailslast weekhelpedclear outST Chatshitoutboundgoal alllast weekOfferedTrustRightPlanmoved alower opp jobin exchangefor a highpriority onewent toanotherdepartmentto say goodmorningusedcustomersname 2xhad an upsetcustomerthis morningor yesterdayprocessedapaymenttodayscheduleda no heatjobsaved a jobfromcancellingthis week orlast weekdo 15jumpingjacksdid nothave coffeeor a redbullthis weekcompleted40 callsby11:45AMWrite a smallthank you cardto a teammemberoutside of thecall centersaved a jobfromcancellingthis week orlast weekhelpedkeep goodvibez thisweektextedandbooked amaint visit

CALL CENTER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a no hot water job
  2. had perfect punctuality all last week
  3. go outside for fresh air
  4. already had a snack this morning
  5. hit snooze more than once this morning
  6. Thanked customer for choosing C&C
  7. can tell Crystal why replacement opp is important
  8. utilized a great empathy statement
  9. did you help encourage a team member today
  10. filled their water jug this morning
  11. has a hole in their sock
  12. helped respond to Contact Center emails last week
  13. helped clear out ST Chats
  14. hit outbound goal all last week
  15. Offered TrustRight Plan
  16. moved a lower opp job in exchange for a high priority one
  17. went to another department to say good morning
  18. used customers name 2x
  19. had an upset customer this morning or yesterday
  20. processed a payment today
  21. scheduled a no heat job
  22. saved a job from cancelling this week or last week
  23. do 15 jumping jacks
  24. did not have coffee or a redbull this week
  25. completed 40 calls by 11:45AM
  26. Write a small thank you card to a team member outside of the call center
  27. saved a job from cancelling this week or last week
  28. helped keep good vibez this week
  29. texted and booked a maint visit