PatientcryingReceive acomplimentVIPPatientPatientcomes into makean apptPatientcomes tothe wrongofficeHow muchlonger Ihave towaitWorkexcuseCan Iemail youmy cardPatientneeds areferralPatientdidn’tsign inDMEWrongofficePatientcame onthe wrongdayI don’thave mycopayI needa workexcusePatientbringsdogIs thisPTIs thedoctorhereI needaninjectionI don’thave myinsurancecardPatienthas baddebtSelfpaypatientBeverlyQuestion6wkapptPatientcryingReceive acomplimentVIPPatientPatientcomes into makean apptPatientcomes tothe wrongofficeHow muchlonger Ihave towaitWorkexcuseCan Iemail youmy cardPatientneeds areferralPatientdidn’tsign inDMEWrongofficePatientcame onthe wrongdayI don’thave mycopayI needa workexcusePatientbringsdogIs thisPTIs thedoctorhereI needaninjectionI don’thave myinsurancecardPatienthas baddebtSelfpaypatientBeverlyQuestion6wkappt

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient crying
  2. Receive a compliment
  3. VIP Patient
  4. Patient comes in to make an appt
  5. Patient comes to the wrong office
  6. How much longer I have to wait
  7. Work excuse
  8. Can I email you my card
  9. Patient needs a referral
  10. Patient didn’t sign in
  11. DME
  12. Wrong office
  13. Patient came on the wrong day
  14. I don’t have my copay
  15. I need a work excuse
  16. Patient brings dog
  17. Is this PT
  18. Is the doctor here
  19. I need an injection
  20. I don’t have my insurance card
  21. Patient has bad debt
  22. Self pay patient
  23. Beverly Question
  24. 6wk appt