Complaint:(BenefitquoteCoverquoteemailedMembercalledbackStudentdeclarationPCIPalusedClaimrejectionChangeLOCWrongfundHospitalterminationAddbaby/childClaimenquiryTerminationNewjoinerIDAMAddspouse/partnerHospitaleligibilitycheckWrongdepartmentComplaint:(BenefitquoteCoverquoteemailedMembercalledbackStudentdeclarationPCIPalusedClaimrejectionChangeLOCWrongfundHospitalterminationAddbaby/childClaimenquiryTerminationNewjoinerIDAMAddspouse/partnerHospitaleligibilitycheckWrongdepartment

CS Phone Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complaint :(
  2. Benefit quote
  3. Cover quote emailed
  4. Member called back
  5. Student declaration
  6. PCIPal used
  7. Claim rejection
  8. Change LOC
  9. Wrong fund
  10. Hospital termination
  11. Add baby/child
  12. Claim enquiry
  13. Termination
  14. New joiner
  15. IDAM
  16. Add spouse/partner
  17. Hospital eligibility check
  18. Wrong department