Sendmail tocustomerUsedchat4UPayplanchangeUse aSMEProvidedcontrolProvideextensionCustomercallBrokedown abillThankedfor beinga farmerscustomerSet upEFT/CCautomaticpaymentProcessed/referreda respreadsEmailedareceiptUsedgreenscreenaccountingUsedFDSguideAgentcallStoppay acheckMovedmoneyAcapaymentWaiveda feeExplainedstaterevisionCompletedanaddresschangeIssuedrefundProcessedbillingbreakdownUsed co-bankingresourceWarmtransferCompletedFFRSendmail tocustomerUsedchat4UPayplanchangeUse aSMEProvidedcontrolProvideextensionCustomercallBrokedown abillThankedfor beinga farmerscustomerSet upEFT/CCautomaticpaymentProcessed/referreda respreadsEmailedareceiptUsedgreenscreenaccountingUsedFDSguideAgentcallStoppay acheckMovedmoneyAcapaymentWaiveda feeExplainedstaterevisionCompletedanaddresschangeIssuedrefundProcessedbillingbreakdownUsed co-bankingresourceWarmtransferCompletedFFR

Y-Jacking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send mail to customer
  2. Used chat4U
  3. Pay plan change
  4. Use a SME
  5. Provided control
  6. Provide extension
  7. Customer call
  8. Broke down a bill
  9. Thanked for being a farmers customer
  10. Set up EFT/CC automatic payment
  11. Processed/referred a respreads
  12. Emailed a receipt
  13. Used green screen accounting
  14. Used FDS guide
  15. Agent call
  16. Stop pay a check
  17. Moved money
  18. Aca payment
  19. Waived a fee
  20. Explained state revision
  21. Completed an address change
  22. Issued refund
  23. Processed billing breakdown
  24. Used co-banking resource
  25. Warm transfer
  26. Completed FFR