Performance points made? gave due balance Was late charge added to payment? Used empathy statement? verified information? was autopay offered? Overcame objection professionally? Educated the customer Secured a payment? Compliance points made? Was urgency stressed to make payment? Clear notes made about the call Advised we do taxes? Updated any information? Fostered relationship with branch FREE! Performance points made? gave due balance Was late charge added to payment? Used empathy statement? verified information? was autopay offered? Overcame objection professionally? Educated the customer Secured a payment? Compliance points made? Was urgency stressed to make payment? Clear notes made about the call Advised we do taxes? Updated any information? Fostered relationship with branch FREE!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Performance points made?
gave due balance
Was late charge added to payment?
Used empathy statement?
verified information?
was autopay offered?
Overcame objection professionally?
Educated the customer
Secured a payment?
Compliance points made?
Was urgency stressed to make payment?
Clear notes made about the call
Advised we do taxes?
Updated any information?
Fostered relationship with branch
FREE!