was autopay offered? Performance points made? Overcame objection professionally? verified information? Educated the customer Fostered relationship with branch gave due balance Was late charge added to payment? Advised we do taxes? FREE! Secured a payment? Updated any information? Was urgency stressed to make payment? Clear notes made about the call Used empathy statement? Compliance points made? was autopay offered? Performance points made? Overcame objection professionally? verified information? Educated the customer Fostered relationship with branch gave due balance Was late charge added to payment? Advised we do taxes? FREE! Secured a payment? Updated any information? Was urgency stressed to make payment? Clear notes made about the call Used empathy statement? Compliance points made?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
was autopay offered?
Performance points made?
Overcame objection professionally?
verified information?
Educated the customer
Fostered relationship with branch
gave due balance
Was late charge added to payment?
Advised we do taxes?
FREE!
Secured a payment?
Updated any information?
Was urgency stressed to make payment?
Clear notes made about the call
Used empathy statement?
Compliance points made?