was autopay offered? Performance points made? Updated any information? Compliance points made? Was late charge added to payment? Educated the customer verified information? Clear notes made about the call Advised we do taxes? gave due balance Overcame objection professionally? FREE! Fostered relationship with branch Was urgency stressed to make payment? Secured a payment? Used empathy statement? was autopay offered? Performance points made? Updated any information? Compliance points made? Was late charge added to payment? Educated the customer verified information? Clear notes made about the call Advised we do taxes? gave due balance Overcame objection professionally? FREE! Fostered relationship with branch Was urgency stressed to make payment? Secured a payment? Used empathy statement?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
was autopay offered?
Performance points made?
Updated any information?
Compliance points made?
Was late charge added to payment?
Educated the customer
verified information?
Clear notes made about the call
Advised we do taxes?
gave due balance
Overcame objection professionally?
FREE!
Fostered relationship with branch
Was urgency stressed to make payment?
Secured a payment?
Used empathy statement?