FREE! Was late charge added to payment? Overcame objection professionally? Was urgency stressed to make payment? Used empathy statement? was autopay offered? Fostered relationship with branch Advised we do taxes? Compliance points made? gave due balance Updated any information? Educated the customer Secured a payment? Clear notes made about the call Performance points made? verified information? FREE! Was late charge added to payment? Overcame objection professionally? Was urgency stressed to make payment? Used empathy statement? was autopay offered? Fostered relationship with branch Advised we do taxes? Compliance points made? gave due balance Updated any information? Educated the customer Secured a payment? Clear notes made about the call Performance points made? verified information?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FREE!
Was late charge added to payment?
Overcame objection professionally?
Was urgency stressed to make payment?
Used empathy statement?
was autopay offered?
Fostered relationship with branch
Advised we do taxes?
Compliance points made?
gave due balance
Updated any information?
Educated the customer
Secured a payment?
Clear notes made about the call
Performance points made?
verified information?