verified information? Clear notes made about the call was autopay offered? Fostered relationship with branch Secured a payment? Educated the customer FREE! Was late charge added to payment? Performance points made? gave due balance Advised we do taxes? Overcame objection professionally? Used empathy statement? Was urgency stressed to make payment? Compliance points made? Updated any information? verified information? Clear notes made about the call was autopay offered? Fostered relationship with branch Secured a payment? Educated the customer FREE! Was late charge added to payment? Performance points made? gave due balance Advised we do taxes? Overcame objection professionally? Used empathy statement? Was urgency stressed to make payment? Compliance points made? Updated any information?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
verified information?
Clear notes made about the call
was autopay offered?
Fostered relationship with branch
Secured a payment?
Educated the customer
FREE!
Was late charge added to payment?
Performance points made?
gave due balance
Advised we do taxes?
Overcame objection professionally?
Used empathy statement?
Was urgency stressed to make payment?
Compliance points made?
Updated any information?