was autopay offered? Used empathy statement? Performance points made? Secured a payment? Updated any information? Clear notes made about the call FREE! Was urgency stressed to make payment? verified information? Was late charge added to payment? Advised we do taxes? Fostered relationship with branch Educated the customer Compliance points made? gave due balance Overcame objection professionally? was autopay offered? Used empathy statement? Performance points made? Secured a payment? Updated any information? Clear notes made about the call FREE! Was urgency stressed to make payment? verified information? Was late charge added to payment? Advised we do taxes? Fostered relationship with branch Educated the customer Compliance points made? gave due balance Overcame objection professionally?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
was autopay offered?
Used empathy statement?
Performance points made?
Secured a payment?
Updated any information?
Clear notes made about the call
FREE!
Was urgency stressed to make payment?
verified information?
Was late charge added to payment?
Advised we do taxes?
Fostered relationship with branch
Educated the customer
Compliance points made?
gave due balance
Overcame objection professionally?