FREE! Educated the customer Updated any information? Used empathy statement? Compliance points made? Overcame objection professionally? Fostered relationship with branch Was urgency stressed to make payment? verified information? Clear notes made about the call Performance points made? was autopay offered? Was late charge added to payment? Secured a payment? Advised we do taxes? gave due balance FREE! Educated the customer Updated any information? Used empathy statement? Compliance points made? Overcame objection professionally? Fostered relationship with branch Was urgency stressed to make payment? verified information? Clear notes made about the call Performance points made? was autopay offered? Was late charge added to payment? Secured a payment? Advised we do taxes? gave due balance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FREE!
Educated the customer
Updated any information?
Used empathy statement?
Compliance points made?
Overcame objection professionally?
Fostered relationship with branch
Was urgency stressed to make payment?
verified information?
Clear notes made about the call
Performance points made?
was autopay offered?
Was late charge added to payment?
Secured a payment?
Advised we do taxes?
gave due balance