verified information? Overcame objection professionally? Was urgency stressed to make payment? Compliance points made? was autopay offered? Educated the customer Updated any information? gave due balance Used empathy statement? Fostered relationship with branch Advised we do taxes? Secured a payment? Performance points made? Clear notes made about the call FREE! Was late charge added to payment? verified information? Overcame objection professionally? Was urgency stressed to make payment? Compliance points made? was autopay offered? Educated the customer Updated any information? gave due balance Used empathy statement? Fostered relationship with branch Advised we do taxes? Secured a payment? Performance points made? Clear notes made about the call FREE! Was late charge added to payment?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
verified information?
Overcame objection professionally?
Was urgency stressed to make payment?
Compliance points made?
was autopay offered?
Educated the customer
Updated any information?
gave due balance
Used empathy statement?
Fostered relationship with branch
Advised we do taxes?
Secured a payment?
Performance points made?
Clear notes made about the call
FREE!
Was late charge added to payment?