Secured a payment? Educated the customer gave due balance Used empathy statement? was autopay offered? Was urgency stressed to make payment? Updated any information? Clear notes made about the call Was late charge added to payment? Overcame objection professionally? FREE! verified information? Fostered relationship with branch Performance points made? Advised we do taxes? Compliance points made? Secured a payment? Educated the customer gave due balance Used empathy statement? was autopay offered? Was urgency stressed to make payment? Updated any information? Clear notes made about the call Was late charge added to payment? Overcame objection professionally? FREE! verified information? Fostered relationship with branch Performance points made? Advised we do taxes? Compliance points made?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Secured a payment?
Educated the customer
gave due balance
Used empathy statement?
was autopay offered?
Was urgency stressed to make payment?
Updated any information?
Clear notes made about the call
Was late charge added to payment?
Overcame objection professionally?
FREE!
verified information?
Fostered relationship with branch
Performance points made?
Advised we do taxes?
Compliance points made?