This bingo card has a free space and 24 words: Ignore the child's nerves, Tell the child to calm down, Tell the parents that everything is chill, Make the parent stay with the child, Ask the parent if they have any questions before they leave, Comment on the child's looks, Assume the parents know the process, Chatting with your coworker while check-in is busy, Tell everyone the child is nervous, Offer clear and concise guidance about the course, Rush your explanation to the child to start quicker, Try to make the kids become friends immediately so things run smoothly, Tell everyone the child is nervous so they don't have to, Ask a colleague or supervisor if you need help, Avoid eye contact, Not introducing yourself to save time, Tell the parent the information was sent to them already, Assume the child will eventually settle in, Be empathetic and understanding of the child's nerves, Send the parent to Customer Service, Give an answer that you are unsure of to move on, Call the kid by "pet" names to ease tension, Avoid talking to them since you aren't Customer Service trained and Communicate with a joyful energy to create a good first impression.
Patient Connection BINGO! | What is my child thinking?? SDT Bingo | Patient Connect Bingo | "Me and My School' Family Bingo | "Me and My School" Family Bingo
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