This bingo card has a free space and 24 words: How are your services working for you?, Retain a customer looking to disconnect, What pricing/speed is the competitor offering you?, Submit a Mobile Lead, Upgrade to a higher HSD tier, Install an HSD customer with Stream and HomeFi, Turn a billing call into a sale, May I ask why you are looking to disconnect?, Right fit a customer who has pricing concerns, Enroll a customer in AutoPay and Paperless billing, Educate a customer on Home Security, How many devices do you have connected to the internet/Wi-Fi?, “Before we finalize anything, can I ask what made you decide to switch?”, What channels are you watching with your cable service?, Promote Blue Ridge Mobile, Home Phone Sale, Have you tested service with the new provider to ensure it meets your needs?, Educate a customer on a benefit of their service they aren't familiar with!, BRTP sale, Saved a customer with a retention offer, Upsell on a Fiber Conversion, Offer a welcome return, Upsell HomeFi and Help a customer enroll in text alerts.
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