This bingo card has a free space and 24 words: My pleasure, I really appreciate you making us aware of the situation, Thank you for being an advocate for our client, I assure you, we will, We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!, I am here to fully resolve your issue, I’d be happy to help with that on this lovely Valentine’s Day, Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options, I’d be delighted to further research, You have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America, I’ll take over the call from you with a smile, Bear with me while I review your account/situation to see what we can do to resolve your situation, You are most welcome, Thank you for your long term business, I’m sorry that you had to experience these issues, Thanks for giving me the opportunity to get this resolved for you, I will do everything I can to resolve this for you today, I am glad I was able to help, It was so nice speaking with you today, Thank you for choosing us to be your bank!, I see this hold/fees is causing you some inconvenience, I’d love to help you with that, Your feedback is appreciated and Have a lovely day.
Happy Valentine's day | Empathy and Resolution | Empathy and Resolution | Empathy and Resolution | 5 Star Service
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