Sorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI will doeverything Ican toresolve thisfor you todayI assureyou, wewillThanks forgiving me theopportunity toget thisresolved foryouMypleasureBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI’d love tohelp youwith thatI am glad Iwas ableto helpI reallyappreciateyou makingus aware ofthe situationYou aremostwelcomeThank youfor being anadvocate forour clientI see thishold/fees iscausing yousomeinconvenienceI’d bedelightedto furtherresearchI’m sorry thatyouhad toexperiencethese issuesThank youfor yourlong termbusinessIt was sonicespeakingwith youtodayHave alovelydayI am hereto fullyresolveyour issueI’ll take overthe call fromyou with asmileI’d be happy tohelp with thatonthis lovelyValentine’s DayYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaThank youfor choosingus to beyour bank!Yourfeedback isappreciatedWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!Sorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI will doeverything Ican toresolve thisfor you todayI assureyou, wewillThanks forgiving me theopportunity toget thisresolved foryouMypleasureBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI’d love tohelp youwith thatI am glad Iwas ableto helpI reallyappreciateyou makingus aware ofthe situationYou aremostwelcomeThank youfor being anadvocate forour clientI see thishold/fees iscausing yousomeinconvenienceI’d bedelightedto furtherresearchI’m sorry thatyouhad toexperiencethese issuesThank youfor yourlong termbusinessIt was sonicespeakingwith youtodayHave alovelydayI am hereto fullyresolveyour issueI’ll take overthe call fromyou with asmileI’d be happy tohelp with thatonthis lovelyValentine’s DayYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaThank youfor choosingus to beyour bank!Yourfeedback isappreciatedWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!

HAPPY VALENTINE'S DAY! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  2. I will do everything I can to resolve this for you today
  3. I assure you, we will
  4. Thanks for giving me the opportunity to get this resolved for you
  5. My pleasure
  6. Bear with me while I review your account/situation to see what we can do to resolve your situation
  7. I’d love to help you with that
  8. I am glad I was able to help
  9. I really appreciate you making us aware of the situation
  10. You are most welcome
  11. Thank you for being an advocate for our client
  12. I see this hold/fees is causing you some inconvenience
  13. I’d be delighted to further research
  14. I’m sorry that you had to experience these issues
  15. Thank you for your long term business
  16. It was so nice speaking with you today
  17. Have a lovely day
  18. I am here to fully resolve your issue
  19. I’ll take over the call from you with a smile
  20. I’d be happy to help with that on this lovely Valentine’s Day
  21. You have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  22. Thank you for choosing us to be your bank!
  23. Your feedback is appreciated
  24. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!