Thank youfor being anadvocate forour clientThank youfor choosingus to beyour bank!I see thishold/fees iscausing yousomeinconvenienceHave alovelydayThanks forgiving me theopportunity toget thisresolved foryouMypleasureSorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI will doeverything Ican toresolve thisfor you todayI’d be happy tohelp with thatonthis lovelyValentine’s DayI’ll take overthe call fromyou with asmileYou aremostwelcomeWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!I’d love tohelp youwith thatYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaI am glad Iwas ableto helpI am hereto fullyresolveyour issueThank youfor yourlong termbusinessI’d bedelightedto furtherresearchBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI assureyou, wewillYourfeedback isappreciatedI reallyappreciateyou makingus aware ofthe situationI’m sorry thatyouhad toexperiencethese issuesIt was sonicespeakingwith youtodayThank youfor being anadvocate forour clientThank youfor choosingus to beyour bank!I see thishold/fees iscausing yousomeinconvenienceHave alovelydayThanks forgiving me theopportunity toget thisresolved foryouMypleasureSorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI will doeverything Ican toresolve thisfor you todayI’d be happy tohelp with thatonthis lovelyValentine’s DayI’ll take overthe call fromyou with asmileYou aremostwelcomeWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!I’d love tohelp youwith thatYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaI am glad Iwas ableto helpI am hereto fullyresolveyour issueThank youfor yourlong termbusinessI’d bedelightedto furtherresearchBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI assureyou, wewillYourfeedback isappreciatedI reallyappreciateyou makingus aware ofthe situationI’m sorry thatyouhad toexperiencethese issuesIt was sonicespeakingwith youtoday

HAPPY VALENTINE'S DAY! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being an advocate for our client
  2. Thank you for choosing us to be your bank!
  3. I see this hold/fees is causing you some inconvenience
  4. Have a lovely day
  5. Thanks for giving me the opportunity to get this resolved for you
  6. My pleasure
  7. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  8. I will do everything I can to resolve this for you today
  9. I’d be happy to help with that on this lovely Valentine’s Day
  10. I’ll take over the call from you with a smile
  11. You are most welcome
  12. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
  13. I’d love to help you with that
  14. You have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  15. I am glad I was able to help
  16. I am here to fully resolve your issue
  17. Thank you for your long term business
  18. I’d be delighted to further research
  19. Bear with me while I review your account/situation to see what we can do to resolve your situation
  20. I assure you, we will
  21. Your feedback is appreciated
  22. I really appreciate you making us aware of the situation
  23. I’m sorry that you had to experience these issues
  24. It was so nice speaking with you today