Thank youfor being anadvocate forour clientI’d love tohelp youwith thatI’d bedelightedto furtherresearchI’ll take overthe call fromyou with asmileBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI will doeverything Ican toresolve thisfor you todayI assureyou, wewillYourfeedback isappreciatedWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!I’m sorry thatyouhad toexperiencethese issuesI am glad Iwas ableto helpI see thishold/fees iscausing yousomeinconvenienceMypleasureThank youfor yourlong termbusinessI’d be happy tohelp with thatonthis lovelyValentine’s DaySorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI reallyappreciateyou makingus aware ofthe situationI am hereto fullyresolveyour issueYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaThank youfor choosingus to beyour bank!Have alovelydayIt was sonicespeakingwith youtodayYou aremostwelcomeThanks forgiving me theopportunity toget thisresolved foryouThank youfor being anadvocate forour clientI’d love tohelp youwith thatI’d bedelightedto furtherresearchI’ll take overthe call fromyou with asmileBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationI will doeverything Ican toresolve thisfor you todayI assureyou, wewillYourfeedback isappreciatedWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!I’m sorry thatyouhad toexperiencethese issuesI am glad Iwas ableto helpI see thishold/fees iscausing yousomeinconvenienceMypleasureThank youfor yourlong termbusinessI’d be happy tohelp with thatonthis lovelyValentine’s DaySorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsI reallyappreciateyou makingus aware ofthe situationI am hereto fullyresolveyour issueYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaThank youfor choosingus to beyour bank!Have alovelydayIt was sonicespeakingwith youtodayYou aremostwelcomeThanks forgiving me theopportunity toget thisresolved foryou

HAPPY VALENTINE'S DAY! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being an advocate for our client
  2. I’d love to help you with that
  3. I’d be delighted to further research
  4. I’ll take over the call from you with a smile
  5. Bear with me while I review your account/situation to see what we can do to resolve your situation
  6. I will do everything I can to resolve this for you today
  7. I assure you, we will
  8. Your feedback is appreciated
  9. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
  10. I’m sorry that you had to experience these issues
  11. I am glad I was able to help
  12. I see this hold/fees is causing you some inconvenience
  13. My pleasure
  14. Thank you for your long term business
  15. I’d be happy to help with that on this lovely Valentine’s Day
  16. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  17. I really appreciate you making us aware of the situation
  18. I am here to fully resolve your issue
  19. You have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  20. Thank you for choosing us to be your bank!
  21. Have a lovely day
  22. It was so nice speaking with you today
  23. You are most welcome
  24. Thanks for giving me the opportunity to get this resolved for you