I am glad Iwas ableto helpI’m sorry thatyouhad toexperiencethese issuesThank youfor being anadvocate forour clientSorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsMypleasureI’d bedelightedto furtherresearchI reallyappreciateyou makingus aware ofthe situationI see thishold/fees iscausing yousomeinconvenienceThank youfor choosingus to beyour bank!It was sonicespeakingwith youtodayHave alovelydayThank youfor yourlong termbusinessBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!You aremostwelcomeI will doeverything Ican toresolve thisfor you todayI’d love tohelp youwith thatI’ll take overthe call fromyou with asmileThanks forgiving me theopportunity toget thisresolved foryouI assureyou, wewillYourfeedback isappreciatedYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaI’d be happy tohelp with thatonthis lovelyValentine’s DayI am hereto fullyresolveyour issueI am glad Iwas ableto helpI’m sorry thatyouhad toexperiencethese issuesThank youfor being anadvocate forour clientSorry I was not ableto provide theresolution you werehoping for but gladwe came up withother optionsMypleasureI’d bedelightedto furtherresearchI reallyappreciateyou makingus aware ofthe situationI see thishold/fees iscausing yousomeinconvenienceThank youfor choosingus to beyour bank!It was sonicespeakingwith youtodayHave alovelydayThank youfor yourlong termbusinessBear with mewhile I review youraccount/situationto see what wecan do to resolveyour situationWe know that yourtime is valuable.Thank you for givingme the opportunityto resolve this foryou today!You aremostwelcomeI will doeverything Ican toresolve thisfor you todayI’d love tohelp youwith thatI’ll take overthe call fromyou with asmileThanks forgiving me theopportunity toget thisresolved foryouI assureyou, wewillYourfeedback isappreciatedYou have a longstanding relationshipwith us and we trulyappreciate thatyou’ve chosen Bankof AmericaI’d be happy tohelp with thatonthis lovelyValentine’s DayI am hereto fullyresolveyour issue

HAPPY VALENTINE'S DAY! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am glad I was able to help
  2. I’m sorry that you had to experience these issues
  3. Thank you for being an advocate for our client
  4. Sorry I was not able to provide the resolution you were hoping for but glad we came up with other options
  5. My pleasure
  6. I’d be delighted to further research
  7. I really appreciate you making us aware of the situation
  8. I see this hold/fees is causing you some inconvenience
  9. Thank you for choosing us to be your bank!
  10. It was so nice speaking with you today
  11. Have a lovely day
  12. Thank you for your long term business
  13. Bear with me while I review your account/situation to see what we can do to resolve your situation
  14. We know that your time is valuable. Thank you for giving me the opportunity to resolve this for you today!
  15. You are most welcome
  16. I will do everything I can to resolve this for you today
  17. I’d love to help you with that
  18. I’ll take over the call from you with a smile
  19. Thanks for giving me the opportunity to get this resolved for you
  20. I assure you, we will
  21. Your feedback is appreciated
  22. You have a long standing relationship with us and we truly appreciate that you’ve chosen Bank of America
  23. I’d be happy to help with that on this lovely Valentine’s Day
  24. I am here to fully resolve your issue