This bingo card has a free space and 24 words: MINORITY an ethnic group smaller that the majority group, Ethnocentrism believing that one's own ethnic group, culture, or nation is best, Biculturalism combining two distinct cultures in a single region, Assimilation the cultural absorption of a minority group into the main cultural body, Active Listening shows respect for the speaker, SBAR S-Situation B-Background A-Assessment R-Recommendation, ACTIVE LISTENING process of hearing what others are saying, BLOCKING occurs when a nurse responds with noncommittal or generalized answers, FILTRATION filtering a portion of stimuli, SUPPORTIVENESS feelings expressed with spontaneity rather than strategy; requires willingness, AGGRESSIVE Communication make decisions for self and others; intent of coming out the winner, Assimilation the cultural absorption of a minority group into the main cultural body, EQUALITY All participants in the process are equal, Information can be influenced by context, personal perceptions and past expereinces, EMPATHY Feeling believing the other persons feelings are valid, legitimate, and justified, FORCE One person achieves their own goals at the expense of the other person, FALSE ASSURANCE Ex: "Don't worry" or "It will be ok", OPENNESS feelings and thoughts are stated directly and honestly, Perception awareness through the excitation of all the sences, DEVELOPING TRUST positive communication, COLLABORATION Both people try to actively find solutions that will satisfy them both, ASSERTIVE Communication Pronounce basic rights without violating others rights, AVOIDANCE passive behavior and withdraw from conflict and Establishing eye contact positive communication.
⚠ This card has duplicate items: Assimilation the cultural absorption of a minority group into the main cultural body (2)
KUTZ CH 16 | Communication and Careers Review | Social Psychology | Communication BINGO | Listening!
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