This bingo card has a free space and 24 words: I'm on a fixed income, Successfully cross sell, calls within 5 minutes of sending email, Doesn't understand bill spread for missed payment, is offended their roof needs work, client states "you made my day", Get VIN wrong 2+ times, "I've never had a claim, Warm transfer to claims, Policy change/"why did my rate go up?", Client doesn't know their deductible, calls 3x without LVM, Client doesn't understand bill, ECRM/Necho Policy center won't load, Claims accident "only scratched paint", client admitted fault at scene of accident, calling to find "last day I can pay", Address change, client states "I've been with SF ___ years, LVM "This is ___ call me back, "will a claim raise my premiums?, calls agent on personal phone after leaving vm, add youthful driver and calls about claim with undisclosed driver.
Claims Bingo | CIG Personal Lines Bingo | FNOL BINGO | Traffic stops | Tax Season Bingo
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