Customer Solutions Retention Bingo

Customer Solutions Retention Bingo Card
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This bingo card has 25 words: Save a Classic policy, Live Escalation from Casey- Ann or Heather, Save an OSPCA level 4/Champion Care Policy, Send a HD ticket to reinstate for deceased pet, Save a multi pet customer, Take an escalation regarding premium increase, Complete a call back escalation from Jasmeet or Robert, Complete an escalation using FCR (No call back needed), Take an escalation from NJ, Take an escalation regarding claim decision, Save 2 policies in one day, Save a policy in IL, Save a trial policy, Complete an escalation using FCR, Take an escalation related to coverage, Canada 55% Live wk- US 18% Live wk, Provide support for a billing issue, Complete a call review for an escalation, Assist an agent in retaining a customer, Create scripting for an identified trend, Walk over to an agents desk for support, Complete a call back from Live Agent, Save a policy in PA, Take a live escalation from Cecilia or Joanna and Walk over to an agents desk for support.

⚠ This card has duplicate items: Walk over to an agents desk for support (2)

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