(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Save a Classic policy
Take an escalation regarding premium increase
Send a HD ticket to reinstate for deceased pet
Save a policy in PA
Live Escalation from Casey- Ann or Heather
Complete an escalation using FCR (No call back needed)
Save a multi pet customer
Provide support for a billing issue
Complete a call review for an escalation
Create scripting for an identified trend
Take a live escalation from Cecilia or Joanna
Take an escalation from NJ
Complete an escalation using FCR
Save a trial policy
Walk over to an agents desk for support
Canada 55% Live wk- US 18% Live wk
Take an escalation related to coverage
Walk over to an agents desk for support
Complete a call back escalation from Jasmeet or Robert