(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create scripting for an identified trend
Save an OSPCA level 4/Champion Care Policy
Save a policy in PA
Complete an escalation using FCR (No call back needed)
Take an escalation regarding premium increase
Assist an agent in retaining a customer
Save a trial policy
Save a Classic policy
Provide support for a billing issue
Walk over to an agents desk for support
Save 2 policies in one day
Take an escalation related to coverage
Complete an escalation using FCR
Take an escalation regarding claim decision
Save a policy in IL
Walk over to an agents desk for support
Complete a call back from Live Agent
Send a HD ticket to reinstate for deceased pet
Save a multi pet customer
Take a live escalation from Cecilia or Joanna
Take an escalation from NJ
Canada 55% Live wk- US 18% Live wk
Complete a call back escalation from Jasmeet or Robert
