(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take a live escalation from Cecilia or Joanna
Take an escalation regarding premium increase
Complete an escalation using FCR
Save a policy in IL
Walk over to an agents desk for support
Assist an agent in retaining a customer
Live Escalation from Casey- Ann or Heather
Save 2 policies in one day
Save a trial policy
Save a policy in PA
Save a Classic policy
Complete a call review for an escalation
Provide support for a billing issue
Take an escalation regarding claim decision
Create scripting for an identified trend
Save an OSPCA level 4/Champion Care Policy
Walk over to an agents desk for support
Complete a call back escalation from Jasmeet or Robert
Send a HD ticket to reinstate for deceased pet
Complete an escalation using FCR (No call back needed)
