(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take an escalation from NJ
Walk over to an agents desk for support
Save a Classic policy
Provide support for a billing issue
Take a live escalation from Cecilia or Joanna
Take an escalation regarding claim decision
Complete a call back escalation from Jasmeet or Robert
Live Escalation from Casey- Ann or Heather
Save a policy in PA
Save a trial policy
Complete a call back from Live Agent
Save a multi pet customer
Save an OSPCA level 4/Champion Care Policy
Complete a call review for an escalation
Save a policy in IL
Save 2 policies in one day
Send a HD ticket to reinstate for deceased pet
Canada 55% Live wk- US 18% Live wk
Take an escalation related to coverage
Take an escalation regarding premium increase
Create scripting for an identified trend
Complete an escalation using FCR
Walk over to an agents desk for support
Assist an agent in retaining a customer
Complete an escalation using FCR (No call back needed)