(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Save a trial policy
Create scripting for an identified trend
Provide support for a billing issue
Complete an escalation using FCR (No call back needed)
Save a policy in IL
Save a policy in PA
Take an escalation from NJ
Take an escalation regarding premium increase
Save an OSPCA level 4/Champion Care Policy
Complete a call back from Live Agent
Assist an agent in retaining a customer
Save 2 policies in one day
Save a multi pet customer
Complete a call review for an escalation
Walk over to an agents desk for support
Take an escalation regarding claim decision
Walk over to an agents desk for support
Take an escalation related to coverage
Complete an escalation using FCR
Save a Classic policy
Canada 55% Live wk- US 18% Live wk
Take a live escalation from Cecilia or Joanna
Send a HD ticket to reinstate for deceased pet
Live Escalation from Casey- Ann or Heather
Complete a call back escalation from Jasmeet or Robert
