(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Take an escalation from NJ
Save a multi pet customer
Send a HD ticket to reinstate for deceased pet
Save a policy in PA
Walk over to an agents desk for support
Provide support for a billing issue
Take an escalation regarding claim decision
Save a trial policy
Save a Classic policy
Canada 55% Live wk- US 18% Live wk
Create scripting for an identified trend
Take an escalation regarding premium increase
Save an OSPCA level 4/Champion Care Policy
Live Escalation from Casey- Ann or Heather
Complete an escalation using FCR
Save 2 policies in one day
Complete a call back from Live Agent
Save a policy in IL
Complete an escalation using FCR (No call back needed)
Complete a call back escalation from Jasmeet or Robert
