This bingo card has a free space and 24 words: Inform customer they can retrieve balances, Inform customer they can change their PIN, Make sure the customers phone number is up to date, Inform customer they can order checks, Inform customer they can make a payment, Inform customer they can request a payoff, Inform customer they can transfer funds, Inform customer they can locate branch, Inform customer they can reset their secret code, Inform customer they can hear pending items, Make sure the customers phone number is up to date, Explain any of the navigational commands, Inform the customer they do not need to enter in an account number if calling from phone number on file, Explain Express Balance option, Inform customer the IVR is noise sensitive, Inform customer they can verify if a check has cleared, Inform customer they can report Debit Card lost, Make sure the customers phone number is up to date, Explain to use asterisk in place of a decimal point, Explain can say "Main Menu" to get info on another account, Provide examples of words: balance, payoff, transfer, Inform customer they can retrieve balances, Inform customer to not give out their secret pin to anyone and Inform customers they can use debit card pin to verify.
⚠ This card has duplicate items: Inform customer they can retrieve balances (2), Make sure the customers phone number is up to date (3)
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