Service Desk Bingo

Service Desk Bingo Card
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This bingo card has a free space and 24 words: Unlock someone's account, Do a transition, Neal says he's the best at something, Outage alert!, Close 15 tickets in a day, Close 20 tickets in a day, Close 30 tickets in a day, Michael asks permission to enter *and* salutes, Rebuild an Outlook profile, Create a distribution list, Exchange Tools won't open for you, Brian Wong emails you about Community Impact, An exec needs something RIGHT NOW (and you do it), While you're in the room, a user pokes their head in the door because the window's closed., Ed doesn't wear a tie, "Wells Fargo", Jason comes into the room to get something off the printer, The ice machine on our side gets fixed, The air conditioning starts working, The ticket queue drops below 3 full pages, You take the window for at least 4 hours, Ed forwards to all of us a complimentary email about you, You have to remote into a SF user's machine and You cover one of those urgent requests that gets escalated to Ed.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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