Do atransitionEd forwards toall of us acomplimentaryemail aboutyouJason comesinto the roomto getsomething offthe printerThe ticketqueuedrops below3 full pagesNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe airconditioningstartsworkingRebuildanOutlookprofileUnlocksomeone'saccountThe icemachineon our sidegets fixedCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdClose 20tickets ina dayClose 15ticketsin a dayMichael askspermission toenter *and*salutesWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Eddoesn'twear a tieOutagealert!Brian Wongemails youaboutCommunityImpactAn execneedssomethingRIGHT NOW(and you do it)You have toremote intoa SF user'smachine"WellsFargo"ExchangeToolswon't openfor youClose 30tickets ina dayDo atransitionEd forwards toall of us acomplimentaryemail aboutyouJason comesinto the roomto getsomething offthe printerThe ticketqueuedrops below3 full pagesNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe airconditioningstartsworkingRebuildanOutlookprofileUnlocksomeone'saccountThe icemachineon our sidegets fixedCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdClose 20tickets ina dayClose 15ticketsin a dayMichael askspermission toenter *and*salutesWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Eddoesn'twear a tieOutagealert!Brian Wongemails youaboutCommunityImpactAn execneedssomethingRIGHT NOW(and you do it)You have toremote intoa SF user'smachine"WellsFargo"ExchangeToolswon't openfor youClose 30tickets ina day

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a transition
  2. Ed forwards to all of us a complimentary email about you
  3. Jason comes into the room to get something off the printer
  4. The ticket queue drops below 3 full pages
  5. Neal says he's the best at something
  6. You take the window for at least 4 hours
  7. The air conditioning starts working
  8. Rebuild an Outlook profile
  9. Unlock someone's account
  10. The ice machine on our side gets fixed
  11. Create a distribution list
  12. You cover one of those urgent requests that gets escalated to Ed
  13. Close 20 tickets in a day
  14. Close 15 tickets in a day
  15. Michael asks permission to enter *and* salutes
  16. While you're in the room, a user pokes their head in the door because the window's closed.
  17. Ed doesn't wear a tie
  18. Outage alert!
  19. Brian Wong emails you about Community Impact
  20. An exec needs something RIGHT NOW (and you do it)
  21. You have to remote into a SF user's machine
  22. "Wells Fargo"
  23. Exchange Tools won't open for you
  24. Close 30 tickets in a day