You have toremote intoa SF user'smachineYou cover oneof those urgentrequests thatgets escalatedto EdEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouOutagealert!The icemachineon our sidegets fixedMichael askspermission toenter *and*salutesUnlocksomeone'saccountClose 20tickets ina dayBrian Wongemails youaboutCommunityImpactClose 30tickets ina dayCreate adistributionlistWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The airconditioningstartsworkingJason comesinto the roomto getsomething offthe printerYou takethe windowfor at least4 hoursAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesRebuildanOutlookprofileNeal sayshe's thebest atsomethingDo atransitionExchangeToolswon't openfor youClose 15ticketsin a day"WellsFargo"You have toremote intoa SF user'smachineYou cover oneof those urgentrequests thatgets escalatedto EdEddoesn'twear a tieEd forwards toall of us acomplimentaryemail aboutyouOutagealert!The icemachineon our sidegets fixedMichael askspermission toenter *and*salutesUnlocksomeone'saccountClose 20tickets ina dayBrian Wongemails youaboutCommunityImpactClose 30tickets ina dayCreate adistributionlistWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The airconditioningstartsworkingJason comesinto the roomto getsomething offthe printerYou takethe windowfor at least4 hoursAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesRebuildanOutlookprofileNeal sayshe's thebest atsomethingDo atransitionExchangeToolswon't openfor youClose 15ticketsin a day"WellsFargo"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have to remote into a SF user's machine
  2. You cover one of those urgent requests that gets escalated to Ed
  3. Ed doesn't wear a tie
  4. Ed forwards to all of us a complimentary email about you
  5. Outage alert!
  6. The ice machine on our side gets fixed
  7. Michael asks permission to enter *and* salutes
  8. Unlock someone's account
  9. Close 20 tickets in a day
  10. Brian Wong emails you about Community Impact
  11. Close 30 tickets in a day
  12. Create a distribution list
  13. While you're in the room, a user pokes their head in the door because the window's closed.
  14. The air conditioning starts working
  15. Jason comes into the room to get something off the printer
  16. You take the window for at least 4 hours
  17. An exec needs something RIGHT NOW (and you do it)
  18. The ticket queue drops below 3 full pages
  19. Rebuild an Outlook profile
  20. Neal says he's the best at something
  21. Do a transition
  22. Exchange Tools won't open for you
  23. Close 15 tickets in a day
  24. "Wells Fargo"