The icemachineon our sidegets fixedOutagealert!Do atransitionNeal sayshe's thebest atsomethingEddoesn'twear a tieUnlocksomeone'saccountWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.You cover oneof those urgentrequests thatgets escalatedto EdMichael askspermission toenter *and*salutesAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesBrian Wongemails youaboutCommunityImpactExchangeToolswon't openfor youCreate adistributionlist"WellsFargo"The airconditioningstartsworkingYou have toremote intoa SF user'smachineRebuildanOutlookprofileJason comesinto the roomto getsomething offthe printerEd forwards toall of us acomplimentaryemail aboutyouClose 20tickets ina dayClose 30tickets ina dayClose 15ticketsin a dayYou takethe windowfor at least4 hoursThe icemachineon our sidegets fixedOutagealert!Do atransitionNeal sayshe's thebest atsomethingEddoesn'twear a tieUnlocksomeone'saccountWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.You cover oneof those urgentrequests thatgets escalatedto EdMichael askspermission toenter *and*salutesAn execneedssomethingRIGHT NOW(and you do it)The ticketqueuedrops below3 full pagesBrian Wongemails youaboutCommunityImpactExchangeToolswon't openfor youCreate adistributionlist"WellsFargo"The airconditioningstartsworkingYou have toremote intoa SF user'smachineRebuildanOutlookprofileJason comesinto the roomto getsomething offthe printerEd forwards toall of us acomplimentaryemail aboutyouClose 20tickets ina dayClose 30tickets ina dayClose 15ticketsin a dayYou takethe windowfor at least4 hours

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The ice machine on our side gets fixed
  2. Outage alert!
  3. Do a transition
  4. Neal says he's the best at something
  5. Ed doesn't wear a tie
  6. Unlock someone's account
  7. While you're in the room, a user pokes their head in the door because the window's closed.
  8. You cover one of those urgent requests that gets escalated to Ed
  9. Michael asks permission to enter *and* salutes
  10. An exec needs something RIGHT NOW (and you do it)
  11. The ticket queue drops below 3 full pages
  12. Brian Wong emails you about Community Impact
  13. Exchange Tools won't open for you
  14. Create a distribution list
  15. "Wells Fargo"
  16. The air conditioning starts working
  17. You have to remote into a SF user's machine
  18. Rebuild an Outlook profile
  19. Jason comes into the room to get something off the printer
  20. Ed forwards to all of us a complimentary email about you
  21. Close 20 tickets in a day
  22. Close 30 tickets in a day
  23. Close 15 tickets in a day
  24. You take the window for at least 4 hours