Eddoesn'twear a tieYou have toremote intoa SF user'smachineWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayThe airconditioningstartsworkingThe ticketqueuedrops below3 full pagesJason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor you"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)Ed forwards toall of us acomplimentaryemail aboutyouNeal sayshe's thebest atsomethingOutagealert!Brian Wongemails youaboutCommunityImpactCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdThe icemachineon our sidegets fixedRebuildanOutlookprofileYou takethe windowfor at least4 hoursMichael askspermission toenter *and*salutesClose 15ticketsin a dayDo atransitionClose 30tickets ina dayUnlocksomeone'saccountEddoesn'twear a tieYou have toremote intoa SF user'smachineWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayThe airconditioningstartsworkingThe ticketqueuedrops below3 full pagesJason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor you"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)Ed forwards toall of us acomplimentaryemail aboutyouNeal sayshe's thebest atsomethingOutagealert!Brian Wongemails youaboutCommunityImpactCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdThe icemachineon our sidegets fixedRebuildanOutlookprofileYou takethe windowfor at least4 hoursMichael askspermission toenter *and*salutesClose 15ticketsin a dayDo atransitionClose 30tickets ina dayUnlocksomeone'saccount

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ed doesn't wear a tie
  2. You have to remote into a SF user's machine
  3. While you're in the room, a user pokes their head in the door because the window's closed.
  4. Close 20 tickets in a day
  5. The air conditioning starts working
  6. The ticket queue drops below 3 full pages
  7. Jason comes into the room to get something off the printer
  8. Exchange Tools won't open for you
  9. "Wells Fargo"
  10. An exec needs something RIGHT NOW (and you do it)
  11. Ed forwards to all of us a complimentary email about you
  12. Neal says he's the best at something
  13. Outage alert!
  14. Brian Wong emails you about Community Impact
  15. Create a distribution list
  16. You cover one of those urgent requests that gets escalated to Ed
  17. The ice machine on our side gets fixed
  18. Rebuild an Outlook profile
  19. You take the window for at least 4 hours
  20. Michael asks permission to enter *and* salutes
  21. Close 15 tickets in a day
  22. Do a transition
  23. Close 30 tickets in a day
  24. Unlock someone's account