Outagealert!The icemachineon our sidegets fixedEddoesn'twear a tieWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayMichael askspermission toenter *and*salutesClose 15ticketsin a dayBrian Wongemails youaboutCommunityImpactCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdThe ticketqueuedrops below3 full pagesExchangeToolswon't openfor youUnlocksomeone'saccountEd forwards toall of us acomplimentaryemail aboutyouNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe airconditioningstartsworking"WellsFargo"Jason comesinto the roomto getsomething offthe printerDo atransitionAn execneedssomethingRIGHT NOW(and you do it)You have toremote intoa SF user'smachineClose 30tickets ina dayRebuildanOutlookprofileOutagealert!The icemachineon our sidegets fixedEddoesn'twear a tieWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayMichael askspermission toenter *and*salutesClose 15ticketsin a dayBrian Wongemails youaboutCommunityImpactCreate adistributionlistYou cover oneof those urgentrequests thatgets escalatedto EdThe ticketqueuedrops below3 full pagesExchangeToolswon't openfor youUnlocksomeone'saccountEd forwards toall of us acomplimentaryemail aboutyouNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe airconditioningstartsworking"WellsFargo"Jason comesinto the roomto getsomething offthe printerDo atransitionAn execneedssomethingRIGHT NOW(and you do it)You have toremote intoa SF user'smachineClose 30tickets ina dayRebuildanOutlookprofile

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outage alert!
  2. The ice machine on our side gets fixed
  3. Ed doesn't wear a tie
  4. While you're in the room, a user pokes their head in the door because the window's closed.
  5. Close 20 tickets in a day
  6. Michael asks permission to enter *and* salutes
  7. Close 15 tickets in a day
  8. Brian Wong emails you about Community Impact
  9. Create a distribution list
  10. You cover one of those urgent requests that gets escalated to Ed
  11. The ticket queue drops below 3 full pages
  12. Exchange Tools won't open for you
  13. Unlock someone's account
  14. Ed forwards to all of us a complimentary email about you
  15. Neal says he's the best at something
  16. You take the window for at least 4 hours
  17. The air conditioning starts working
  18. "Wells Fargo"
  19. Jason comes into the room to get something off the printer
  20. Do a transition
  21. An exec needs something RIGHT NOW (and you do it)
  22. You have to remote into a SF user's machine
  23. Close 30 tickets in a day
  24. Rebuild an Outlook profile