Eddoesn'twear a tieWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed."WellsFargo"Close 20tickets ina dayYou have toremote intoa SF user'smachineThe icemachineon our sidegets fixedMichael askspermission toenter *and*salutesDo atransitionExchangeToolswon't openfor youThe ticketqueuedrops below3 full pagesAn execneedssomethingRIGHT NOW(and you do it)Close 15ticketsin a dayYou cover oneof those urgentrequests thatgets escalatedto EdCreate adistributionlistBrian Wongemails youaboutCommunityImpactOutagealert!Neal sayshe's thebest atsomethingClose 30tickets ina dayRebuildanOutlookprofileUnlocksomeone'saccountYou takethe windowfor at least4 hoursJason comesinto the roomto getsomething offthe printerThe airconditioningstartsworkingEd forwards toall of us acomplimentaryemail aboutyouEddoesn'twear a tieWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed."WellsFargo"Close 20tickets ina dayYou have toremote intoa SF user'smachineThe icemachineon our sidegets fixedMichael askspermission toenter *and*salutesDo atransitionExchangeToolswon't openfor youThe ticketqueuedrops below3 full pagesAn execneedssomethingRIGHT NOW(and you do it)Close 15ticketsin a dayYou cover oneof those urgentrequests thatgets escalatedto EdCreate adistributionlistBrian Wongemails youaboutCommunityImpactOutagealert!Neal sayshe's thebest atsomethingClose 30tickets ina dayRebuildanOutlookprofileUnlocksomeone'saccountYou takethe windowfor at least4 hoursJason comesinto the roomto getsomething offthe printerThe airconditioningstartsworkingEd forwards toall of us acomplimentaryemail aboutyou

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ed doesn't wear a tie
  2. While you're in the room, a user pokes their head in the door because the window's closed.
  3. "Wells Fargo"
  4. Close 20 tickets in a day
  5. You have to remote into a SF user's machine
  6. The ice machine on our side gets fixed
  7. Michael asks permission to enter *and* salutes
  8. Do a transition
  9. Exchange Tools won't open for you
  10. The ticket queue drops below 3 full pages
  11. An exec needs something RIGHT NOW (and you do it)
  12. Close 15 tickets in a day
  13. You cover one of those urgent requests that gets escalated to Ed
  14. Create a distribution list
  15. Brian Wong emails you about Community Impact
  16. Outage alert!
  17. Neal says he's the best at something
  18. Close 30 tickets in a day
  19. Rebuild an Outlook profile
  20. Unlock someone's account
  21. You take the window for at least 4 hours
  22. Jason comes into the room to get something off the printer
  23. The air conditioning starts working
  24. Ed forwards to all of us a complimentary email about you