Do atransitionThe icemachineon our sidegets fixedCreate adistributionlistExchangeToolswon't openfor youAn execneedssomethingRIGHT NOW(and you do it)Close 20tickets ina day"WellsFargo"The ticketqueuedrops below3 full pagesBrian Wongemails youaboutCommunityImpactEddoesn'twear a tieClose 15ticketsin a dayWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Jason comesinto the roomto getsomething offthe printerEd forwards toall of us acomplimentaryemail aboutyouOutagealert!Unlocksomeone'saccountRebuildanOutlookprofileMichael askspermission toenter *and*salutesNeal sayshe's thebest atsomethingYou have toremote intoa SF user'smachineThe airconditioningstartsworkingYou cover oneof those urgentrequests thatgets escalatedto EdYou takethe windowfor at least4 hoursClose 30tickets ina dayDo atransitionThe icemachineon our sidegets fixedCreate adistributionlistExchangeToolswon't openfor youAn execneedssomethingRIGHT NOW(and you do it)Close 20tickets ina day"WellsFargo"The ticketqueuedrops below3 full pagesBrian Wongemails youaboutCommunityImpactEddoesn'twear a tieClose 15ticketsin a dayWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Jason comesinto the roomto getsomething offthe printerEd forwards toall of us acomplimentaryemail aboutyouOutagealert!Unlocksomeone'saccountRebuildanOutlookprofileMichael askspermission toenter *and*salutesNeal sayshe's thebest atsomethingYou have toremote intoa SF user'smachineThe airconditioningstartsworkingYou cover oneof those urgentrequests thatgets escalatedto EdYou takethe windowfor at least4 hoursClose 30tickets ina day

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a transition
  2. The ice machine on our side gets fixed
  3. Create a distribution list
  4. Exchange Tools won't open for you
  5. An exec needs something RIGHT NOW (and you do it)
  6. Close 20 tickets in a day
  7. "Wells Fargo"
  8. The ticket queue drops below 3 full pages
  9. Brian Wong emails you about Community Impact
  10. Ed doesn't wear a tie
  11. Close 15 tickets in a day
  12. While you're in the room, a user pokes their head in the door because the window's closed.
  13. Jason comes into the room to get something off the printer
  14. Ed forwards to all of us a complimentary email about you
  15. Outage alert!
  16. Unlock someone's account
  17. Rebuild an Outlook profile
  18. Michael asks permission to enter *and* salutes
  19. Neal says he's the best at something
  20. You have to remote into a SF user's machine
  21. The air conditioning starts working
  22. You cover one of those urgent requests that gets escalated to Ed
  23. You take the window for at least 4 hours
  24. Close 30 tickets in a day