Brian Wongemails youaboutCommunityImpactEd forwards toall of us acomplimentaryemail aboutyouThe icemachineon our sidegets fixedThe airconditioningstartsworkingAn execneedssomethingRIGHT NOW(and you do it)You cover oneof those urgentrequests thatgets escalatedto Ed"WellsFargo"Jason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor youEddoesn'twear a tieNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Unlocksomeone'saccountClose 30tickets ina dayThe ticketqueuedrops below3 full pagesOutagealert!Do atransitionRebuildanOutlookprofileClose 20tickets ina dayClose 15ticketsin a dayYou have toremote intoa SF user'smachineMichael askspermission toenter *and*salutesCreate adistributionlistBrian Wongemails youaboutCommunityImpactEd forwards toall of us acomplimentaryemail aboutyouThe icemachineon our sidegets fixedThe airconditioningstartsworkingAn execneedssomethingRIGHT NOW(and you do it)You cover oneof those urgentrequests thatgets escalatedto Ed"WellsFargo"Jason comesinto the roomto getsomething offthe printerExchangeToolswon't openfor youEddoesn'twear a tieNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Unlocksomeone'saccountClose 30tickets ina dayThe ticketqueuedrops below3 full pagesOutagealert!Do atransitionRebuildanOutlookprofileClose 20tickets ina dayClose 15ticketsin a dayYou have toremote intoa SF user'smachineMichael askspermission toenter *and*salutesCreate adistributionlist

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brian Wong emails you about Community Impact
  2. Ed forwards to all of us a complimentary email about you
  3. The ice machine on our side gets fixed
  4. The air conditioning starts working
  5. An exec needs something RIGHT NOW (and you do it)
  6. You cover one of those urgent requests that gets escalated to Ed
  7. "Wells Fargo"
  8. Jason comes into the room to get something off the printer
  9. Exchange Tools won't open for you
  10. Ed doesn't wear a tie
  11. Neal says he's the best at something
  12. You take the window for at least 4 hours
  13. While you're in the room, a user pokes their head in the door because the window's closed.
  14. Unlock someone's account
  15. Close 30 tickets in a day
  16. The ticket queue drops below 3 full pages
  17. Outage alert!
  18. Do a transition
  19. Rebuild an Outlook profile
  20. Close 20 tickets in a day
  21. Close 15 tickets in a day
  22. You have to remote into a SF user's machine
  23. Michael asks permission to enter *and* salutes
  24. Create a distribution list