You cover oneof those urgentrequests thatgets escalatedto EdExchangeToolswon't openfor youJason comesinto the roomto getsomething offthe printerOutagealert!Ed forwards toall of us acomplimentaryemail aboutyouClose 20tickets ina dayClose 15ticketsin a dayClose 30tickets ina day"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)The icemachineon our sidegets fixedCreate adistributionlistUnlocksomeone'saccountEddoesn'twear a tieYou takethe windowfor at least4 hoursBrian Wongemails youaboutCommunityImpactThe ticketqueuedrops below3 full pagesNeal sayshe's thebest atsomethingYou have toremote intoa SF user'smachineRebuildanOutlookprofileThe airconditioningstartsworkingWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Do atransitionMichael askspermission toenter *and*salutesYou cover oneof those urgentrequests thatgets escalatedto EdExchangeToolswon't openfor youJason comesinto the roomto getsomething offthe printerOutagealert!Ed forwards toall of us acomplimentaryemail aboutyouClose 20tickets ina dayClose 15ticketsin a dayClose 30tickets ina day"WellsFargo"An execneedssomethingRIGHT NOW(and you do it)The icemachineon our sidegets fixedCreate adistributionlistUnlocksomeone'saccountEddoesn'twear a tieYou takethe windowfor at least4 hoursBrian Wongemails youaboutCommunityImpactThe ticketqueuedrops below3 full pagesNeal sayshe's thebest atsomethingYou have toremote intoa SF user'smachineRebuildanOutlookprofileThe airconditioningstartsworkingWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Do atransitionMichael askspermission toenter *and*salutes

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. You cover one of those urgent requests that gets escalated to Ed
  2. Exchange Tools won't open for you
  3. Jason comes into the room to get something off the printer
  4. Outage alert!
  5. Ed forwards to all of us a complimentary email about you
  6. Close 20 tickets in a day
  7. Close 15 tickets in a day
  8. Close 30 tickets in a day
  9. "Wells Fargo"
  10. An exec needs something RIGHT NOW (and you do it)
  11. The ice machine on our side gets fixed
  12. Create a distribution list
  13. Unlock someone's account
  14. Ed doesn't wear a tie
  15. You take the window for at least 4 hours
  16. Brian Wong emails you about Community Impact
  17. The ticket queue drops below 3 full pages
  18. Neal says he's the best at something
  19. You have to remote into a SF user's machine
  20. Rebuild an Outlook profile
  21. The air conditioning starts working
  22. While you're in the room, a user pokes their head in the door because the window's closed.
  23. Do a transition
  24. Michael asks permission to enter *and* salutes