Close 30tickets ina dayYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayMichael askspermission toenter *and*salutesJason comesinto the roomto getsomething offthe printerCreate adistributionlist"WellsFargo"ExchangeToolswon't openfor youYou have toremote intoa SF user'smachineRebuildanOutlookprofileDo atransitionThe ticketqueuedrops below3 full pagesOutagealert!Neal sayshe's thebest atsomethingBrian Wongemails youaboutCommunityImpactClose 15ticketsin a dayEd forwards toall of us acomplimentaryemail aboutyouEddoesn'twear a tieYou cover oneof those urgentrequests thatgets escalatedto EdThe airconditioningstartsworkingUnlocksomeone'saccountAn execneedssomethingRIGHT NOW(and you do it)The icemachineon our sidegets fixedClose 30tickets ina dayYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Close 20tickets ina dayMichael askspermission toenter *and*salutesJason comesinto the roomto getsomething offthe printerCreate adistributionlist"WellsFargo"ExchangeToolswon't openfor youYou have toremote intoa SF user'smachineRebuildanOutlookprofileDo atransitionThe ticketqueuedrops below3 full pagesOutagealert!Neal sayshe's thebest atsomethingBrian Wongemails youaboutCommunityImpactClose 15ticketsin a dayEd forwards toall of us acomplimentaryemail aboutyouEddoesn'twear a tieYou cover oneof those urgentrequests thatgets escalatedto EdThe airconditioningstartsworkingUnlocksomeone'saccountAn execneedssomethingRIGHT NOW(and you do it)The icemachineon our sidegets fixed

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 30 tickets in a day
  2. You take the window for at least 4 hours
  3. While you're in the room, a user pokes their head in the door because the window's closed.
  4. Close 20 tickets in a day
  5. Michael asks permission to enter *and* salutes
  6. Jason comes into the room to get something off the printer
  7. Create a distribution list
  8. "Wells Fargo"
  9. Exchange Tools won't open for you
  10. You have to remote into a SF user's machine
  11. Rebuild an Outlook profile
  12. Do a transition
  13. The ticket queue drops below 3 full pages
  14. Outage alert!
  15. Neal says he's the best at something
  16. Brian Wong emails you about Community Impact
  17. Close 15 tickets in a day
  18. Ed forwards to all of us a complimentary email about you
  19. Ed doesn't wear a tie
  20. You cover one of those urgent requests that gets escalated to Ed
  21. The air conditioning starts working
  22. Unlock someone's account
  23. An exec needs something RIGHT NOW (and you do it)
  24. The ice machine on our side gets fixed