You takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Create adistributionlistRebuildanOutlookprofileYou have toremote intoa SF user'smachineJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Outagealert!Brian Wongemails youaboutCommunityImpactUnlocksomeone'saccountMichael askspermission toenter *and*salutesEd forwards toall of us acomplimentaryemail aboutyouEddoesn'twear a tieClose 15ticketsin a dayThe airconditioningstartsworkingYou cover oneof those urgentrequests thatgets escalatedto EdNeal sayshe's thebest atsomethingThe ticketqueuedrops below3 full pagesClose 30tickets ina dayThe icemachineon our sidegets fixedExchangeToolswon't openfor youClose 20tickets ina day"WellsFargo"Do atransitionYou takethe windowfor at least4 hoursWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Create adistributionlistRebuildanOutlookprofileYou have toremote intoa SF user'smachineJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Outagealert!Brian Wongemails youaboutCommunityImpactUnlocksomeone'saccountMichael askspermission toenter *and*salutesEd forwards toall of us acomplimentaryemail aboutyouEddoesn'twear a tieClose 15ticketsin a dayThe airconditioningstartsworkingYou cover oneof those urgentrequests thatgets escalatedto EdNeal sayshe's thebest atsomethingThe ticketqueuedrops below3 full pagesClose 30tickets ina dayThe icemachineon our sidegets fixedExchangeToolswon't openfor youClose 20tickets ina day"WellsFargo"Do atransition

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take the window for at least 4 hours
  2. While you're in the room, a user pokes their head in the door because the window's closed.
  3. Create a distribution list
  4. Rebuild an Outlook profile
  5. You have to remote into a SF user's machine
  6. Jason comes into the room to get something off the printer
  7. An exec needs something RIGHT NOW (and you do it)
  8. Outage alert!
  9. Brian Wong emails you about Community Impact
  10. Unlock someone's account
  11. Michael asks permission to enter *and* salutes
  12. Ed forwards to all of us a complimentary email about you
  13. Ed doesn't wear a tie
  14. Close 15 tickets in a day
  15. The air conditioning starts working
  16. You cover one of those urgent requests that gets escalated to Ed
  17. Neal says he's the best at something
  18. The ticket queue drops below 3 full pages
  19. Close 30 tickets in a day
  20. The ice machine on our side gets fixed
  21. Exchange Tools won't open for you
  22. Close 20 tickets in a day
  23. "Wells Fargo"
  24. Do a transition