The ticketqueuedrops below3 full pagesUnlocksomeone'saccountThe icemachineon our sidegets fixedClose 30tickets ina dayOutagealert!While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.ExchangeToolswon't openfor youEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerNeal sayshe's thebest atsomethingRebuildanOutlookprofileDo atransitionAn execneedssomethingRIGHT NOW(and you do it)Brian Wongemails youaboutCommunityImpactEd forwards toall of us acomplimentaryemail aboutyouYou cover oneof those urgentrequests thatgets escalatedto EdClose 15ticketsin a dayMichael askspermission toenter *and*salutesThe airconditioningstartsworkingClose 20tickets ina dayYou takethe windowfor at least4 hoursYou have toremote intoa SF user'smachine"WellsFargo"Create adistributionlistThe ticketqueuedrops below3 full pagesUnlocksomeone'saccountThe icemachineon our sidegets fixedClose 30tickets ina dayOutagealert!While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.ExchangeToolswon't openfor youEddoesn'twear a tieJason comesinto the roomto getsomething offthe printerNeal sayshe's thebest atsomethingRebuildanOutlookprofileDo atransitionAn execneedssomethingRIGHT NOW(and you do it)Brian Wongemails youaboutCommunityImpactEd forwards toall of us acomplimentaryemail aboutyouYou cover oneof those urgentrequests thatgets escalatedto EdClose 15ticketsin a dayMichael askspermission toenter *and*salutesThe airconditioningstartsworkingClose 20tickets ina dayYou takethe windowfor at least4 hoursYou have toremote intoa SF user'smachine"WellsFargo"Create adistributionlist

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The ticket queue drops below 3 full pages
  2. Unlock someone's account
  3. The ice machine on our side gets fixed
  4. Close 30 tickets in a day
  5. Outage alert!
  6. While you're in the room, a user pokes their head in the door because the window's closed.
  7. Exchange Tools won't open for you
  8. Ed doesn't wear a tie
  9. Jason comes into the room to get something off the printer
  10. Neal says he's the best at something
  11. Rebuild an Outlook profile
  12. Do a transition
  13. An exec needs something RIGHT NOW (and you do it)
  14. Brian Wong emails you about Community Impact
  15. Ed forwards to all of us a complimentary email about you
  16. You cover one of those urgent requests that gets escalated to Ed
  17. Close 15 tickets in a day
  18. Michael asks permission to enter *and* salutes
  19. The air conditioning starts working
  20. Close 20 tickets in a day
  21. You take the window for at least 4 hours
  22. You have to remote into a SF user's machine
  23. "Wells Fargo"
  24. Create a distribution list