Close 20tickets ina dayRebuildanOutlookprofileEd forwards toall of us acomplimentaryemail aboutyouThe airconditioningstartsworkingNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe icemachineon our sidegets fixedJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Create adistributionlistYou have toremote intoa SF user'smachineWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Brian Wongemails youaboutCommunityImpactEddoesn'twear a tie"WellsFargo"Close 15ticketsin a dayOutagealert!Michael askspermission toenter *and*salutesThe ticketqueuedrops below3 full pagesYou cover oneof those urgentrequests thatgets escalatedto EdClose 30tickets ina dayDo atransitionUnlocksomeone'saccountExchangeToolswon't openfor youClose 20tickets ina dayRebuildanOutlookprofileEd forwards toall of us acomplimentaryemail aboutyouThe airconditioningstartsworkingNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursThe icemachineon our sidegets fixedJason comesinto the roomto getsomething offthe printerAn execneedssomethingRIGHT NOW(and you do it)Create adistributionlistYou have toremote intoa SF user'smachineWhile you're in theroom, a userpokes their headin the doorbecause thewindow's closed.Brian Wongemails youaboutCommunityImpactEddoesn'twear a tie"WellsFargo"Close 15ticketsin a dayOutagealert!Michael askspermission toenter *and*salutesThe ticketqueuedrops below3 full pagesYou cover oneof those urgentrequests thatgets escalatedto EdClose 30tickets ina dayDo atransitionUnlocksomeone'saccountExchangeToolswon't openfor you

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 20 tickets in a day
  2. Rebuild an Outlook profile
  3. Ed forwards to all of us a complimentary email about you
  4. The air conditioning starts working
  5. Neal says he's the best at something
  6. You take the window for at least 4 hours
  7. The ice machine on our side gets fixed
  8. Jason comes into the room to get something off the printer
  9. An exec needs something RIGHT NOW (and you do it)
  10. Create a distribution list
  11. You have to remote into a SF user's machine
  12. While you're in the room, a user pokes their head in the door because the window's closed.
  13. Brian Wong emails you about Community Impact
  14. Ed doesn't wear a tie
  15. "Wells Fargo"
  16. Close 15 tickets in a day
  17. Outage alert!
  18. Michael asks permission to enter *and* salutes
  19. The ticket queue drops below 3 full pages
  20. You cover one of those urgent requests that gets escalated to Ed
  21. Close 30 tickets in a day
  22. Do a transition
  23. Unlock someone's account
  24. Exchange Tools won't open for you