Close 30tickets ina dayExchangeToolswon't openfor youYou cover oneof those urgentrequests thatgets escalatedto EdDo atransitionCreate adistributionlist"WellsFargo"Outagealert!While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The airconditioningstartsworkingThe ticketqueuedrops below3 full pagesThe icemachineon our sidegets fixedBrian Wongemails youaboutCommunityImpactMichael askspermission toenter *and*salutesClose 15ticketsin a dayRebuildanOutlookprofileClose 20tickets ina dayAn execneedssomethingRIGHT NOW(and you do it)Jason comesinto the roomto getsomething offthe printerNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursEd forwards toall of us acomplimentaryemail aboutyouYou have toremote intoa SF user'smachineUnlocksomeone'saccountEddoesn'twear a tieClose 30tickets ina dayExchangeToolswon't openfor youYou cover oneof those urgentrequests thatgets escalatedto EdDo atransitionCreate adistributionlist"WellsFargo"Outagealert!While you're in theroom, a userpokes their headin the doorbecause thewindow's closed.The airconditioningstartsworkingThe ticketqueuedrops below3 full pagesThe icemachineon our sidegets fixedBrian Wongemails youaboutCommunityImpactMichael askspermission toenter *and*salutesClose 15ticketsin a dayRebuildanOutlookprofileClose 20tickets ina dayAn execneedssomethingRIGHT NOW(and you do it)Jason comesinto the roomto getsomething offthe printerNeal sayshe's thebest atsomethingYou takethe windowfor at least4 hoursEd forwards toall of us acomplimentaryemail aboutyouYou have toremote intoa SF user'smachineUnlocksomeone'saccountEddoesn'twear a tie

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close 30 tickets in a day
  2. Exchange Tools won't open for you
  3. You cover one of those urgent requests that gets escalated to Ed
  4. Do a transition
  5. Create a distribution list
  6. "Wells Fargo"
  7. Outage alert!
  8. While you're in the room, a user pokes their head in the door because the window's closed.
  9. The air conditioning starts working
  10. The ticket queue drops below 3 full pages
  11. The ice machine on our side gets fixed
  12. Brian Wong emails you about Community Impact
  13. Michael asks permission to enter *and* salutes
  14. Close 15 tickets in a day
  15. Rebuild an Outlook profile
  16. Close 20 tickets in a day
  17. An exec needs something RIGHT NOW (and you do it)
  18. Jason comes into the room to get something off the printer
  19. Neal says he's the best at something
  20. You take the window for at least 4 hours
  21. Ed forwards to all of us a complimentary email about you
  22. You have to remote into a SF user's machine
  23. Unlock someone's account
  24. Ed doesn't wear a tie