DSMT Bingo

This bingo card has a free space and 75 words: Schedule an HEA, Schedule an SHV, Schedule a Landlord Visit, Schedule a Renter's Visit, Schedule a WIFI Visit, Schedule an In Process Inspection, Schedule an MRV, Schedule a Loan Inspection, Schedule a Final Inspection, Schedule an NCAP appointment, Create a Service Request, Schedule a Multi Family, Schedule a Nantucket Customer, Cancel a Workorder, Reschedule a Workorder, Assist a customer thru Self Scheduling, Check Flexible to Move up box, Disposition a Call in DSMT, Add a Note while Scheduling, Add a Note on CSR Console, Override an Eligibility Fail to schedule, Indicate a customer wants a call back to reschedule, Change Workorder Type on an existing Workorder, Reschedule an appointment originally scheduled in HUB, Cancel an appointment originally scheduled in HUB, Schedule a CT inspection, Schedule a RI inspection, Schedule a 1-4 unit Condo, Schedule an MMI approved customer, Schedule a PCR customer, Schedule in a Municipal, Schedule a new homeowner who's accounts aren't in DSMT yet, Get help via Webex, Get help in person, Move up a customer for a different time on the same day, Create a Change of Service Provider Service Request, Encounter an Eligibility Check Fail, Refer Customer to another agency based on Eligibility Check Fail, Review Customer Interactions to resolve a call, Validate Electric Account, Validate Gas Account, Determine a customer was previously served within the past 2 years, Determine a customer was previously served by an HPC, View Dispatch Console, Update customer's phone number, Update customer's email address, Add a note in Chatter, Schedule for the 1st available option, Override Appointment Recommendations to select a specific date, Search for a customer based on Service Address, Search for a customer based on Account Number, Search for a customer based on Phone Number, Confirm a scheduled appointment, Return a Voice Mail, Make an Outbound Call, Transfer a Call, Create a Manual Workorder, Reschedule a Multifamily, Cancel a Multifamily, Reschedule Inspection, Cancel Inspection, Transcribe a VM, Resolve an HPC Pending Customer, Create Customer record for MMI approved customer, Create Customer record for MRV customer, Complete a Call in under 5 minutes, Complete a Call in under 3 minutes, Complete a Call in under 1 minute, Make a customer Laugh, Resolve a Customer Service Issue, Customer comments on speed of call, Fill a Same Day Opening, Fill a Next Day Opening, Complete a Heat Loan Mail Literature Request and Complete a Request for Program Exception Template.

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