Fill a NextDayOpeningCustomercommentson speedof callAdd aNote onCSRConsoleSchedulefor the 1stavailableoptionReviewCustomerInteractionsto resolve acallOverride anEligibilityFail toscheduleGet helpviaWebexReschedule anappointmentoriginallyscheduled inHUBUpdatecustomer'sphonenumberSchedulean HEASchedulea WIFIVisitSchedulea PCRcustomerValidateGasAccountSchedulein aMunicipalRescheduleInspectionMake anOutboundCallFill aSame DayOpeningCreateCustomerrecord forMRVcustomerMake acustomerLaughSchedulea 1-4 unitCondoValidateElectricAccountResolve aCustomerServiceIssueSearch for acustomerbased onServiceAddressCompletea Call inunder 3minutesSchedulean MRVSchedulean SHVDispositiona Call inDSMTSchedule a newhomeownerwho's accountsaren't in DSMTyetTranscribea VMMove up acustomer fora differenttime on thesame dayScheduleaLandlordVisitViewDispatchConsoleCancelInspectionTransfera CallCancel aWorkorderSchedulea MultiFamilySchedulea RIinspectionUpdatecustomer'semailaddressEncounteranEligibilityCheck FailRefer Customerto anotheragency basedon EligibilityCheck FailCreate aManualWorkorderSchedulean MMIapprovedcustomerDetermine acustomer waspreviouslyserved withinthe past 2 yearsAdd aNote whileSchedulingReturna VoiceMailGethelp inpersonSchedulea LoanInspectionCancel aMultifamilyResolvean HPCPendingCustomerCompletea Call inunder 1minuteRescheduleaMultifamilyComplete aRequest forProgramExceptionTemplateRescheduleaWorkorderOverrideAppointmentRecommendationsto select a specificdateConfirm ascheduledappointmentSchedulea FinalInspectionCreate aServiceRequestChangeWorkorderType on anexistingWorkorderSchedulean InProcessInspectionCreate aChange ofServiceProviderServiceRequestCreateCustomerrecord for MMIapprovedcustomerCheckFlexible toMove upboxAdd anote inChatterScheduleaNantucketCustomerSchedulea Renter'sVisitComplete aHeat LoanMailLiteratureRequestCompletea Call inunder 5minutesIndicate acustomerwants a callback torescheduleSchedulean NCAPappointmentSearch for acustomerbased onPhoneNumberDetermine acustomer waspreviouslyserved by anHPCAssist acustomerthru SelfSchedulingSchedulea CTinspectionSearch for acustomerbased onAccountNumberCancel anappointmentoriginallyscheduled inHUBFill a NextDayOpeningCustomercommentson speedof callAdd aNote onCSRConsoleSchedulefor the 1stavailableoptionReviewCustomerInteractionsto resolve acallOverride anEligibilityFail toscheduleGet helpviaWebexReschedule anappointmentoriginallyscheduled inHUBUpdatecustomer'sphonenumberSchedulean HEASchedulea WIFIVisitSchedulea PCRcustomerValidateGasAccountSchedulein aMunicipalRescheduleInspectionMake anOutboundCallFill aSame DayOpeningCreateCustomerrecord forMRVcustomerMake acustomerLaughSchedulea 1-4 unitCondoValidateElectricAccountResolve aCustomerServiceIssueSearch for acustomerbased onServiceAddressCompletea Call inunder 3minutesSchedulean MRVSchedulean SHVDispositiona Call inDSMTSchedule a newhomeownerwho's accountsaren't in DSMTyetTranscribea VMMove up acustomer fora differenttime on thesame dayScheduleaLandlordVisitViewDispatchConsoleCancelInspectionTransfera CallCancel aWorkorderSchedulea MultiFamilySchedulea RIinspectionUpdatecustomer'semailaddressEncounteranEligibilityCheck FailRefer Customerto anotheragency basedon EligibilityCheck FailCreate aManualWorkorderSchedulean MMIapprovedcustomerDetermine acustomer waspreviouslyserved withinthe past 2 yearsAdd aNote whileSchedulingReturna VoiceMailGethelp inpersonSchedulea LoanInspectionCancel aMultifamilyResolvean HPCPendingCustomerCompletea Call inunder 1minuteRescheduleaMultifamilyComplete aRequest forProgramExceptionTemplateRescheduleaWorkorderOverrideAppointmentRecommendationsto select a specificdateConfirm ascheduledappointmentSchedulea FinalInspectionCreate aServiceRequestChangeWorkorderType on anexistingWorkorderSchedulean InProcessInspectionCreate aChange ofServiceProviderServiceRequestCreateCustomerrecord for MMIapprovedcustomerCheckFlexible toMove upboxAdd anote inChatterScheduleaNantucketCustomerSchedulea Renter'sVisitComplete aHeat LoanMailLiteratureRequestCompletea Call inunder 5minutesIndicate acustomerwants a callback torescheduleSchedulean NCAPappointmentSearch for acustomerbased onPhoneNumberDetermine acustomer waspreviouslyserved by anHPCAssist acustomerthru SelfSchedulingSchedulea CTinspectionSearch for acustomerbased onAccountNumberCancel anappointmentoriginallyscheduled inHUB

DSMT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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