(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Override an Eligibility Fail to schedule
Refer Customer to another agency based on Eligibility Check Fail
Create a Manual Workorder
Schedule an HEA
Search for a customer based on Account Number
Schedule a WIFI Visit
Reschedule an appointment originally scheduled in HUB
Update customer's phone number
Complete a Call in under 3 minutes
Schedule a Landlord Visit
Transcribe a VM
Get help via Webex
Resolve an HPC Pending Customer
Schedule a RI inspection
Validate Gas Account
Determine a customer was previously served by an HPC
Make a customer Laugh
Add a note in Chatter
Create a Change of Service Provider Service Request
Customer comments on speed of call
Cancel a Multifamily
Schedule a Final Inspection
Make an Outbound Call
Schedule a Loan Inspection
Cancel a Workorder
Complete a Request for Program Exception Template
Schedule an SHV
Schedule a new homeowner who's accounts aren't in DSMT yet
Complete a Call in under 5 minutes
Confirm a scheduled appointment
Validate Electric Account
Transfer a Call
Schedule a CT inspection
Schedule an MRV
Determine a customer was previously served within the past 2 years
Create Customer record for MMI approved customer
Search for a customer based on Service Address
Schedule a Renter's Visit
Reschedule Inspection
Schedule for the 1st available option
Schedule in a Municipal
Reschedule a Workorder
Create a Service Request
Fill a Next Day Opening
View Dispatch Console
Cancel Inspection
Schedule a Multi Family
Schedule an NCAP appointment
Check Flexible to Move up box
Add a Note on CSR Console
Reschedule a Multifamily
Review Customer Interactions to resolve a call
Encounter an Eligibility Check Fail
Resolve a Customer Service Issue
Schedule an In Process Inspection
Complete a Heat Loan Mail Literature Request
Assist a customer thru Self Scheduling
Search for a customer based on Phone Number
Get help in person
Complete a Call in under 1 minute
Fill a Same Day Opening
Cancel an appointment originally scheduled in HUB
Override Appointment Recommendations to select a specific date
Return a Voice Mail
Move up a customer for a different time on the same day
Schedule a PCR customer
Create Customer record for MRV customer
Indicate a customer wants a call back to reschedule
