(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Search for a customer based on Service Address
Complete a Call in under 5 minutes
Override an Eligibility Fail to schedule
Create Customer record for MMI approved customer
Reschedule a Multifamily
Schedule an MMI approved customer
Reschedule an appointment originally scheduled in HUB
Add a Note while Scheduling
Schedule an MRV
Check Flexible to Move up box
Cancel a Multifamily
Complete a Call in under 3 minutes
Get help in person
Schedule a 1-4 unit Condo
Schedule an NCAP appointment
Transfer a Call
Schedule a CT inspection
Resolve a Customer Service Issue
Reschedule Inspection
Fill a Same Day Opening
Add a note in Chatter
Customer comments on speed of call
Complete a Request for Program Exception Template
Schedule a Loan Inspection
Schedule a Renter's Visit
Schedule an SHV
Schedule an HEA
Schedule a WIFI Visit
Cancel an appointment originally scheduled in HUB
Schedule a RI inspection
Update customer's phone number
Fill a Next Day Opening
Complete a Call in under 1 minute
Schedule for the 1st available option
Validate Gas Account
Add a Note on CSR Console
Create a Change of Service Provider Service Request
Make a customer Laugh
Create a Manual Workorder
Schedule a Landlord Visit
Indicate a customer wants a call back to reschedule
Schedule a Final Inspection
Search for a customer based on Account Number
Schedule a PCR customer
Schedule a Nantucket Customer
Reschedule a Workorder
Transcribe a VM
Complete a Heat Loan Mail Literature Request
Assist a customer thru Self Scheduling
Disposition a Call in DSMT
Create a Service Request
Change Workorder Type on an existing Workorder
Make an Outbound Call
Get help via Webex
Encounter an Eligibility Check Fail
Schedule an In Process Inspection
Schedule in a Municipal
Validate Electric Account
Search for a customer based on Phone Number
Schedule a Multi Family
Move up a customer for a different time on the same day
View Dispatch Console
Resolve an HPC Pending Customer
Refer Customer to another agency based on Eligibility Check Fail
Review Customer Interactions to resolve a call
Create Customer record for MRV customer
Return a Voice Mail
Confirm a scheduled appointment
Override Appointment Recommendations to select a specific date
Cancel Inspection
Schedule a new homeowner who's accounts aren't in DSMT yet
Update customer's email address
Cancel a Workorder
Determine a customer was previously served within the past 2 years
Determine a customer was previously served by an HPC
