(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Determine a customer was previously served within the past 2 years
Customer comments on speed of call
Create Customer record for MMI approved customer
Update customer's phone number
Override Appointment Recommendations to select a specific date
Schedule an SHV
Add a Note on CSR Console
Search for a customer based on Phone Number
Cancel a Multifamily
Validate Electric Account
Schedule a Landlord Visit
Fill a Same Day Opening
Get help via Webex
Fill a Next Day Opening
Disposition a Call in DSMT
Transcribe a VM
Make an Outbound Call
Create a Service Request
Create a Manual Workorder
Schedule in a Municipal
Create Customer record for MRV customer
Search for a customer based on Account Number
Schedule a CT inspection
Cancel a Workorder
Schedule a PCR customer
Schedule a Final Inspection
Complete a Call in under 3 minutes
Add a Note while Scheduling
Complete a Heat Loan Mail Literature Request
Schedule an HEA
Review Customer Interactions to resolve a call
Schedule a 1-4 unit Condo
Schedule a Renter's Visit
Update customer's email address
Cancel an appointment originally scheduled in HUB
Reschedule a Workorder
Schedule a Nantucket Customer
Get help in person
Make a customer Laugh
Determine a customer was previously served by an HPC
Override an Eligibility Fail to schedule
Add a note in Chatter
Resolve an HPC Pending Customer
Reschedule Inspection
Schedule an MRV
Complete a Call in under 5 minutes
Move up a customer for a different time on the same day
Encounter an Eligibility Check Fail
Reschedule a Multifamily
View Dispatch Console
Reschedule an appointment originally scheduled in HUB
Schedule a RI inspection
Schedule a Multi Family
Schedule an In Process Inspection
Assist a customer thru Self Scheduling
Validate Gas Account
Create a Change of Service Provider Service Request
Check Flexible to Move up box
Return a Voice Mail
Search for a customer based on Service Address
Complete a Request for Program Exception Template
Resolve a Customer Service Issue
Schedule a new homeowner who's accounts aren't in DSMT yet
Indicate a customer wants a call back to reschedule
Confirm a scheduled appointment
Transfer a Call
Complete a Call in under 1 minute
Refer Customer to another agency based on Eligibility Check Fail
