(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Schedule a Landlord Visit
Schedule for the 1st available option
Schedule an HEA
Create Customer record for MMI approved customer
Validate Gas Account
Schedule a PCR customer
Add a Note on CSR Console
Review Customer Interactions to resolve a call
Override Appointment Recommendations to select a specific date
Create a Manual Workorder
Create Customer record for MRV customer
Update customer's email address
Determine a customer was previously served within the past 2 years
Make an Outbound Call
Schedule a Final Inspection
Add a Note while Scheduling
Confirm a scheduled appointment
Change Workorder Type on an existing Workorder
Reschedule a Multifamily
Refer Customer to another agency based on Eligibility Check Fail
Check Flexible to Move up box
Schedule a Nantucket Customer
Reschedule Inspection
Get help in person
Schedule an MMI approved customer
Search for a customer based on Phone Number
Complete a Request for Program Exception Template
Schedule in a Municipal
Transcribe a VM
Schedule a Renter's Visit
Move up a customer for a different time on the same day
Override an Eligibility Fail to schedule
Search for a customer based on Service Address
Schedule a Multi Family
View Dispatch Console
Schedule an NCAP appointment
Complete a Call in under 3 minutes
Get help via Webex
Transfer a Call
Schedule a new homeowner who's accounts aren't in DSMT yet
Complete a Call in under 5 minutes
Create a Change of Service Provider Service Request
Customer comments on speed of call
Reschedule an appointment originally scheduled in HUB
Schedule an SHV
Search for a customer based on Account Number
Schedule a CT inspection
Validate Electric Account
Resolve an HPC Pending Customer
Resolve a Customer Service Issue
Determine a customer was previously served by an HPC
Cancel an appointment originally scheduled in HUB
Cancel a Multifamily
Assist a customer thru Self Scheduling
Create a Service Request
Disposition a Call in DSMT
Schedule a RI inspection
Add a note in Chatter
Schedule a 1-4 unit Condo
Schedule a WIFI Visit
Schedule an In Process Inspection
Cancel Inspection
Complete a Heat Loan Mail Literature Request
Make a customer Laugh
Fill a Next Day Opening
Reschedule a Workorder
Update customer's phone number
Schedule an MRV
Fill a Same Day Opening
Schedule a Loan Inspection
Encounter an Eligibility Check Fail
Cancel a Workorder
Indicate a customer wants a call back to reschedule
