(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Change Workorder Type on an existing Workorder
Transfer a Call
Override Appointment Recommendations to select a specific date
Create Customer record for MRV customer
Return a Voice Mail
Create a Service Request
Resolve an HPC Pending Customer
Confirm a scheduled appointment
Add a Note while Scheduling
Customer comments on speed of call
Reschedule Inspection
Schedule a Multi Family
Create Customer record for MMI approved customer
Add a Note on CSR Console
Schedule a CT inspection
Get help in person
Cancel an appointment originally scheduled in HUB
Move up a customer for a different time on the same day
Make an Outbound Call
Reschedule a Workorder
Schedule an SHV
Complete a Call in under 3 minutes
Assist a customer thru Self Scheduling
Create a Change of Service Provider Service Request
Cancel a Multifamily
Schedule an NCAP appointment
Cancel a Workorder
Schedule a PCR customer
Schedule a 1-4 unit Condo
Schedule a Landlord Visit
Reschedule an appointment originally scheduled in HUB
Transcribe a VM
Complete a Call in under 1 minute
Schedule for the 1st available option
Schedule an In Process Inspection
Search for a customer based on Service Address
Validate Electric Account
Search for a customer based on Phone Number
Schedule a new homeowner who's accounts aren't in DSMT yet
Complete a Heat Loan Mail Literature Request
Determine a customer was previously served by an HPC
Refer Customer to another agency based on Eligibility Check Fail
View Dispatch Console
Schedule an MMI approved customer
Get help via Webex
Validate Gas Account
Schedule a Nantucket Customer
Schedule in a Municipal
Determine a customer was previously served within the past 2 years
Update customer's email address
Add a note in Chatter
Disposition a Call in DSMT
Override an Eligibility Fail to schedule
Schedule a RI inspection
Encounter an Eligibility Check Fail
Fill a Same Day Opening
Make a customer Laugh
Schedule a Renter's Visit
Update customer's phone number
Schedule an MRV
Review Customer Interactions to resolve a call
Indicate a customer wants a call back to reschedule
