(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Determine a customer was previously served within the past 2 years
Schedule a new homeowner who's accounts aren't in DSMT yet
Make an Outbound Call
Schedule a Renter's Visit
Move up a customer for a different time on the same day
Schedule a CT inspection
Validate Gas Account
Override Appointment Recommendations to select a specific date
Search for a customer based on Service Address
Schedule an SHV
Add a note in Chatter
Validate Electric Account
Fill a Next Day Opening
Complete a Call in under 5 minutes
Refer Customer to another agency based on Eligibility Check Fail
Indicate a customer wants a call back to reschedule
Review Customer Interactions to resolve a call
Schedule a WIFI Visit
Schedule in a Municipal
Reschedule an appointment originally scheduled in HUB
View Dispatch Console
Get help in person
Add a Note while Scheduling
Transcribe a VM
Customer comments on speed of call
Create Customer record for MRV customer
Complete a Request for Program Exception Template
Confirm a scheduled appointment
Assist a customer thru Self Scheduling
Schedule an In Process Inspection
Schedule a Multi Family
Reschedule a Workorder
Disposition a Call in DSMT
Return a Voice Mail
Change Workorder Type on an existing Workorder
Update customer's email address
Cancel Inspection
Search for a customer based on Account Number
Schedule a PCR customer
Fill a Same Day Opening
Complete a Call in under 3 minutes
Schedule a RI inspection
Cancel a Workorder
Reschedule a Multifamily
Override an Eligibility Fail to schedule
Update customer's phone number
Check Flexible to Move up box
Create Customer record for MMI approved customer
Schedule a Nantucket Customer
Create a Change of Service Provider Service Request
Transfer a Call
Resolve an HPC Pending Customer
Create a Service Request
Encounter an Eligibility Check Fail
Search for a customer based on Phone Number
Schedule an MMI approved customer
Complete a Call in under 1 minute
Create a Manual Workorder
Add a Note on CSR Console
Schedule an NCAP appointment
Resolve a Customer Service Issue
Schedule a Landlord Visit
Get help via Webex
Cancel an appointment originally scheduled in HUB
Complete a Heat Loan Mail Literature Request
Make a customer Laugh
Schedule an MRV
Reschedule Inspection
Determine a customer was previously served by an HPC
