SOC BINGO

SOC BINGO Card
Preview

This bingo card has a free space and 24 words: Sent Email to Customer Success, Ran Onsite for Team-Mate, Clocked Out FE, Searched for a Tech using Work Market, Asked Manager for Assistance, Submitted a Work Order, Met 1st Call SLA, Setup Dispatch for Onsite, Vetted FE to SOC Standard, Opened Case Process to review, Logged into New Console, Received Call from CC's, Performed FE Pregame, Completed Course in SOC Academy, Sent Email Using ETC, Went to Chalk-Talk, Confirmed FE Packaged Parts, Requested a Purchase Order, Confirmed Case Details, Updated 3 Stale Cases, Put Tracking Number in Comments, Reduced FE rate by $5, Reduced onsite time (less than 2 HRS) and Verified Warranty.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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