This bingo card has a free space and 8 words: Voice to Voice Contact Goal (80%), REMARKABLE, First Contact Settlement, Recorded Statement, Setting Up Expectation, "What can I do to resolve this claim today?", Call and Set The Tone.
QFC | Assertiveness "BING!" | Communication Bingo | SWP | CRM Vocabulary
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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