REMARKABLECallSetting UpExpectationSetTheToneFirstContactSettlementVoice toVoiceContactGoal (80%)RecordedStatement"What can Ido to resolvethis claimtoday?"REMARKABLECallSetting UpExpectationSetTheToneFirstContactSettlementVoice toVoiceContactGoal (80%)RecordedStatement"What can Ido to resolvethis claimtoday?"

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
N
5
N
6
B
7
B
8
B
  1. I-REMARKABLE
  2. I-Call
  3. N-Setting Up Expectation
  4. N-Set The Tone
  5. N-First Contact Settlement
  6. B-Voice to Voice Contact Goal (80%)
  7. B-Recorded Statement
  8. B-"What can I do to resolve this claim today?"