FirstContactSettlement"What can Ido to resolvethis claimtoday?"Setting UpExpectationREMARKABLERecordedStatementSetTheToneVoice toVoiceContactGoal (80%)CallFirstContactSettlement"What can Ido to resolvethis claimtoday?"Setting UpExpectationREMARKABLERecordedStatementSetTheToneVoice toVoiceContactGoal (80%)Call

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
N
4
I
5
B
6
N
7
B
8
I
  1. N-First Contact Settlement
  2. B-"What can I do to resolve this claim today?"
  3. N-Setting Up Expectation
  4. I-REMARKABLE
  5. B-Recorded Statement
  6. N-Set The Tone
  7. B-Voice to Voice Contact Goal (80%)
  8. I-Call