REMARKABLERecordedStatementSetting UpExpectationVoice toVoiceContactGoal (80%)"What can Ido to resolvethis claimtoday?"CallFirstContactSettlementSetTheToneREMARKABLERecordedStatementSetting UpExpectationVoice toVoiceContactGoal (80%)"What can Ido to resolvethis claimtoday?"CallFirstContactSettlementSetTheTone

QFC - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
B
5
B
6
I
7
N
8
N
  1. I-REMARKABLE
  2. B-Recorded Statement
  3. N-Setting Up Expectation
  4. B-Voice to Voice Contact Goal (80%)
  5. B-"What can I do to resolve this claim today?"
  6. I-Call
  7. N-First Contact Settlement
  8. N-Set The Tone