This bingo card has a free space and 24 words: One Call Resolution, Member gives Royal/us a compliment, Told a member congratulations on an approval!, Upsell, One Call Resolution, Payment call, Set up Direct payment form for Member, Thanked a member for calling, went over payment protection details, Thanked member for being a member for x years, helped another department with their call, upsell, stood up to take a stretch break while on a call, provided proof of insurance to allied, learned something new from a member, recognized your fellow team mate for doing a great job on the phone, used a members name 3 times in a call, resolved an issue for a member, set up a direct payment form for a member, gave members multiple options for accomplishing their goal, took ownership of the call, and called another dept for help to resolve issue for member, Told a member congratulations on an approval!, went above and beyond for a member and Thanked a member for being a member for x years.
⚠ This card has duplicate items: One Call Resolution (2), Told a member congratulations on an approval! (2)
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