resolvedan issuefor amemberupsellwentabove andbeyond fora memberrecognized yourfellow teammate for doinga great job onthe phoneThankeda memberfor callingThanked amember forbeing amember for xyearsused amembersname 3times in acallstood up totake astretch breakwhile on acalltook ownershipof the call, andcalled anotherdept for help toresolve issuefor memberOne CallResolutionwent overpaymentprotectiondetailsPaymentcallThankedmember forbeing amember for xyearsTold a membercongratulationson anapproval!Set up Directpaymentform forMembergave membersmultipleoptions foraccomplishingtheir goalOne CallResolutionTold a membercongratulationson anapproval!helpedanotherdepartmentwith their callprovidedproof ofinsuranceto alliedMembergivesRoyal/us acomplimentlearnedsomethingnew froma memberset up adirectpaymentform for amemberUpsellresolvedan issuefor amemberupsellwentabove andbeyond fora memberrecognized yourfellow teammate for doinga great job onthe phoneThankeda memberfor callingThanked amember forbeing amember for xyearsused amembersname 3times in acallstood up totake astretch breakwhile on acalltook ownershipof the call, andcalled anotherdept for help toresolve issuefor memberOne CallResolutionwent overpaymentprotectiondetailsPaymentcallThankedmember forbeing amember for xyearsTold a membercongratulationson anapproval!Set up Directpaymentform forMembergave membersmultipleoptions foraccomplishingtheir goalOne CallResolutionTold a membercongratulationson anapproval!helpedanotherdepartmentwith their callprovidedproof ofinsuranceto alliedMembergivesRoyal/us acomplimentlearnedsomethingnew froma memberset up adirectpaymentform for amemberUpsell

Member Loans Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. resolved an issue for a member
  2. upsell
  3. went above and beyond for a member
  4. recognized your fellow team mate for doing a great job on the phone
  5. Thanked a member for calling
  6. Thanked a member for being a member for x years
  7. used a members name 3 times in a call
  8. stood up to take a stretch break while on a call
  9. took ownership of the call, and called another dept for help to resolve issue for member
  10. One Call Resolution
  11. went over payment protection details
  12. Payment call
  13. Thanked member for being a member for x years
  14. Told a member congratulations on an approval!
  15. Set up Direct payment form for Member
  16. gave members multiple options for accomplishing their goal
  17. One Call Resolution
  18. Told a member congratulations on an approval!
  19. helped another department with their call
  20. provided proof of insurance to allied
  21. Member gives Royal/us a compliment
  22. learned something new from a member
  23. set up a direct payment form for a member
  24. Upsell