wentabove andbeyond fora membertook ownershipof the call, andcalled anotherdept for help toresolve issuefor memberMembergivesRoyal/us acomplimentTold a membercongratulationson anapproval!gave membersmultipleoptions foraccomplishingtheir goallearnedsomethingnew froma memberprovidedproof ofinsuranceto alliedThanked amember forbeing amember for xyearsUpsellThankeda memberfor callingOne CallResolutionset up adirectpaymentform for amemberwent overpaymentprotectiondetailsresolvedan issuefor amemberupsellstood up totake astretch breakwhile on acallrecognized yourfellow teammate for doinga great job onthe phoneTold a membercongratulationson anapproval!One CallResolutionhelpedanotherdepartmentwith their callused amembersname 3times in acallPaymentcallSet up Directpaymentform forMemberThankedmember forbeing amember for xyearswentabove andbeyond fora membertook ownershipof the call, andcalled anotherdept for help toresolve issuefor memberMembergivesRoyal/us acomplimentTold a membercongratulationson anapproval!gave membersmultipleoptions foraccomplishingtheir goallearnedsomethingnew froma memberprovidedproof ofinsuranceto alliedThanked amember forbeing amember for xyearsUpsellThankeda memberfor callingOne CallResolutionset up adirectpaymentform for amemberwent overpaymentprotectiondetailsresolvedan issuefor amemberupsellstood up totake astretch breakwhile on acallrecognized yourfellow teammate for doinga great job onthe phoneTold a membercongratulationson anapproval!One CallResolutionhelpedanotherdepartmentwith their callused amembersname 3times in acallPaymentcallSet up Directpaymentform forMemberThankedmember forbeing amember for xyears

Member Loans Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. went above and beyond for a member
  2. took ownership of the call, and called another dept for help to resolve issue for member
  3. Member gives Royal/us a compliment
  4. Told a member congratulations on an approval!
  5. gave members multiple options for accomplishing their goal
  6. learned something new from a member
  7. provided proof of insurance to allied
  8. Thanked a member for being a member for x years
  9. Upsell
  10. Thanked a member for calling
  11. One Call Resolution
  12. set up a direct payment form for a member
  13. went over payment protection details
  14. resolved an issue for a member
  15. upsell
  16. stood up to take a stretch break while on a call
  17. recognized your fellow team mate for doing a great job on the phone
  18. Told a member congratulations on an approval!
  19. One Call Resolution
  20. helped another department with their call
  21. used a members name 3 times in a call
  22. Payment call
  23. Set up Direct payment form for Member
  24. Thanked member for being a member for x years