(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanked member for being a member for x years
Thanked a member for being a member for x years
Told a member congratulations on an approval!
Upsell
resolved an issue for a member
went above and beyond for a member
upsell
One Call Resolution
learned something new from a member
Member gives Royal/us a compliment
went over payment protection details
helped another department with their call
stood up to take a stretch break while on a call
recognized your fellow team mate for doing a great job on the phone
used a members name 3 times in a call
Told a member congratulations on an approval!
set up a direct payment form for a member
provided proof of insurance to allied
gave members multiple options for accomplishing their goal
Set up Direct payment form for Member
took ownership of the call, and called another dept for help to resolve issue for member
