(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanked a member for calling
One Call Resolution
recognized your fellow team mate for doing a great job on the phone
Thanked a member for being a member for x years
Told a member congratulations on an approval!
Thanked member for being a member for x years
Member gives Royal/us a compliment
helped another department with their call
upsell
took ownership of the call, and called another dept for help to resolve issue for member
set up a direct payment form for a member
Told a member congratulations on an approval!
Payment call
resolved an issue for a member
One Call Resolution
provided proof of insurance to allied
gave members multiple options for accomplishing their goal
