took ownershipof the call, andcalled anotherdept for help toresolve issuefor memberwentabove andbeyond fora memberTold a membercongratulationson anapproval!recognized yourfellow teammate for doinga great job onthe phoneMembergivesRoyal/us acomplimentprovidedproof ofinsuranceto alliedgave membersmultipleoptions foraccomplishingtheir goalresolvedan issuefor amemberSet up Directpaymentform forMemberThanked amember forbeing amember for xyearshelpedanotherdepartmentwith their callThankedmember forbeing amember for xyearsOne CallResolutionThankeda memberfor callingPaymentcallTold a membercongratulationson anapproval!went overpaymentprotectiondetailsstood up totake astretch breakwhile on acalllearnedsomethingnew froma memberupsellused amembersname 3times in acallUpsellset up adirectpaymentform for amemberOne CallResolutiontook ownershipof the call, andcalled anotherdept for help toresolve issuefor memberwentabove andbeyond fora memberTold a membercongratulationson anapproval!recognized yourfellow teammate for doinga great job onthe phoneMembergivesRoyal/us acomplimentprovidedproof ofinsuranceto alliedgave membersmultipleoptions foraccomplishingtheir goalresolvedan issuefor amemberSet up Directpaymentform forMemberThanked amember forbeing amember for xyearshelpedanotherdepartmentwith their callThankedmember forbeing amember for xyearsOne CallResolutionThankeda memberfor callingPaymentcallTold a membercongratulationson anapproval!went overpaymentprotectiondetailsstood up totake astretch breakwhile on acalllearnedsomethingnew froma memberupsellused amembersname 3times in acallUpsellset up adirectpaymentform for amemberOne CallResolution

Member Loans Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. took ownership of the call, and called another dept for help to resolve issue for member
  2. went above and beyond for a member
  3. Told a member congratulations on an approval!
  4. recognized your fellow team mate for doing a great job on the phone
  5. Member gives Royal/us a compliment
  6. provided proof of insurance to allied
  7. gave members multiple options for accomplishing their goal
  8. resolved an issue for a member
  9. Set up Direct payment form for Member
  10. Thanked a member for being a member for x years
  11. helped another department with their call
  12. Thanked member for being a member for x years
  13. One Call Resolution
  14. Thanked a member for calling
  15. Payment call
  16. Told a member congratulations on an approval!
  17. went over payment protection details
  18. stood up to take a stretch break while on a call
  19. learned something new from a member
  20. upsell
  21. used a members name 3 times in a call
  22. Upsell
  23. set up a direct payment form for a member
  24. One Call Resolution