Phone Team Bingo

Phone Team Bingo Card
Preview

This bingo card has 25 words: Agent Calling, Portal Quesion, Invoice Question, Is Irate, Customer Service Rep, Named Barbara or Barb, Makes A Payment, Has To Be Transferred, Over $500 Payment, Late Payment, Not Authorized On Account, Claims or Benefit Question, Free!, Questions About Dependent, Has A Sad Story, Music Playing In Background, Has An Urgent Issue, Named Joseph or Joe, Tells You Something Personal, EFT Information, someone asks "can you help me?", Doesn't Know ID or Client #, Calls You By Wrong Name, You Have to Put Them On Hold and Verifying Payment Was Received.

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CCU Contact Center Bingo | Contact Center Bingo | CCU Contact Center Bingo | Dialer Bingo | Dialer Bingo

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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