MusicPlayingInBackgroundPortalQuesionFree!MakesAPaymentClaims orBenefitQuestionOver$500PaymentLatePaymentCustomerServiceRepDoesn'tKnowID orClient #IsIrateNamedJosephorJoeHasAnUrgentIssueAgentCallingHasASadStoryVerifyingPaymentWasReceivedHasToBeTransferredEFTInformationNotAuthorizedOnAccountQuestionsAboutDependentNamedBarbaraorBarbCallsYou ByWrongNameInvoiceQuestionTellsYouSomethingPersonalsomeoneasks "canyou helpme?"YouHave toPut ThemOn HoldMusicPlayingInBackgroundPortalQuesionFree!MakesAPaymentClaims orBenefitQuestionOver$500PaymentLatePaymentCustomerServiceRepDoesn'tKnowID orClient #IsIrateNamedJosephorJoeHasAnUrgentIssueAgentCallingHasASadStoryVerifyingPaymentWasReceivedHasToBeTransferredEFTInformationNotAuthorizedOnAccountQuestionsAboutDependentNamedBarbaraorBarbCallsYou ByWrongNameInvoiceQuestionTellsYouSomethingPersonalsomeoneasks "canyou helpme?"YouHave toPut ThemOn Hold

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Music Playing In Background
  2. Portal Quesion
  3. Free!
  4. Makes A Payment
  5. Claims or Benefit Question
  6. Over $500 Payment
  7. Late Payment
  8. Customer Service Rep
  9. Doesn't Know ID or Client #
  10. Is Irate
  11. Named Joseph or Joe
  12. Has An Urgent Issue
  13. Agent Calling
  14. Has A Sad Story
  15. Verifying Payment Was Received
  16. Has To Be Transferred
  17. EFT Information
  18. Not Authorized On Account
  19. Questions About Dependent
  20. Named Barbara or Barb
  21. Calls You By Wrong Name
  22. Invoice Question
  23. Tells You Something Personal
  24. someone asks "can you help me?"
  25. You Have to Put Them On Hold