VerifyingPaymentWasReceivedIsIrateHasToBeTransferredMakesAPaymentLatePaymentEFTInformationClaims orBenefitQuestionHasASadStoryFree!HasAnUrgentIssueMusicPlayingInBackgroundDoesn'tKnowID orClient #QuestionsAboutDependentNamedBarbaraorBarbOver$500PaymentTellsYouSomethingPersonalsomeoneasks "canyou helpme?"CallsYou ByWrongNamePortalQuesionInvoiceQuestionCustomerServiceRepYouHave toPut ThemOn HoldNotAuthorizedOnAccountNamedJosephorJoeAgentCallingVerifyingPaymentWasReceivedIsIrateHasToBeTransferredMakesAPaymentLatePaymentEFTInformationClaims orBenefitQuestionHasASadStoryFree!HasAnUrgentIssueMusicPlayingInBackgroundDoesn'tKnowID orClient #QuestionsAboutDependentNamedBarbaraorBarbOver$500PaymentTellsYouSomethingPersonalsomeoneasks "canyou helpme?"CallsYou ByWrongNamePortalQuesionInvoiceQuestionCustomerServiceRepYouHave toPut ThemOn HoldNotAuthorizedOnAccountNamedJosephorJoeAgentCalling

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verifying Payment Was Received
  2. Is Irate
  3. Has To Be Transferred
  4. Makes A Payment
  5. Late Payment
  6. EFT Information
  7. Claims or Benefit Question
  8. Has A Sad Story
  9. Free!
  10. Has An Urgent Issue
  11. Music Playing In Background
  12. Doesn't Know ID or Client #
  13. Questions About Dependent
  14. Named Barbara or Barb
  15. Over $500 Payment
  16. Tells You Something Personal
  17. someone asks "can you help me?"
  18. Calls You By Wrong Name
  19. Portal Quesion
  20. Invoice Question
  21. Customer Service Rep
  22. You Have to Put Them On Hold
  23. Not Authorized On Account
  24. Named Joseph or Joe
  25. Agent Calling