HasASadStoryNotAuthorizedOnAccountClaims orBenefitQuestionDoesn'tKnowID orClient #Free!AgentCallingHasToBeTransferredQuestionsAboutDependentCustomerServiceRepCallsYou ByWrongNameMusicPlayingInBackgroundPortalQuesionsomeoneasks "canyou helpme?"NamedBarbaraorBarbIsIrateVerifyingPaymentWasReceivedYouHave toPut ThemOn HoldNamedJosephorJoeMakesAPaymentLatePaymentInvoiceQuestionTellsYouSomethingPersonalOver$500PaymentHasAnUrgentIssueEFTInformationHasASadStoryNotAuthorizedOnAccountClaims orBenefitQuestionDoesn'tKnowID orClient #Free!AgentCallingHasToBeTransferredQuestionsAboutDependentCustomerServiceRepCallsYou ByWrongNameMusicPlayingInBackgroundPortalQuesionsomeoneasks "canyou helpme?"NamedBarbaraorBarbIsIrateVerifyingPaymentWasReceivedYouHave toPut ThemOn HoldNamedJosephorJoeMakesAPaymentLatePaymentInvoiceQuestionTellsYouSomethingPersonalOver$500PaymentHasAnUrgentIssueEFTInformation

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has A Sad Story
  2. Not Authorized On Account
  3. Claims or Benefit Question
  4. Doesn't Know ID or Client #
  5. Free!
  6. Agent Calling
  7. Has To Be Transferred
  8. Questions About Dependent
  9. Customer Service Rep
  10. Calls You By Wrong Name
  11. Music Playing In Background
  12. Portal Quesion
  13. someone asks "can you help me?"
  14. Named Barbara or Barb
  15. Is Irate
  16. Verifying Payment Was Received
  17. You Have to Put Them On Hold
  18. Named Joseph or Joe
  19. Makes A Payment
  20. Late Payment
  21. Invoice Question
  22. Tells You Something Personal
  23. Over $500 Payment
  24. Has An Urgent Issue
  25. EFT Information