YouHave toPut ThemOn HoldNotAuthorizedOnAccountIsIrateLatePaymentInvoiceQuestionDoesn'tKnowID orClient #Claims orBenefitQuestionHasASadStoryNamedJosephorJoeMakesAPaymentFree!Over$500PaymentVerifyingPaymentWasReceivedEFTInformationNamedBarbaraorBarbsomeoneasks "canyou helpme?"HasAnUrgentIssueCallsYou ByWrongNamePortalQuesionQuestionsAboutDependentTellsYouSomethingPersonalAgentCallingCustomerServiceRepMusicPlayingInBackgroundHasToBeTransferredYouHave toPut ThemOn HoldNotAuthorizedOnAccountIsIrateLatePaymentInvoiceQuestionDoesn'tKnowID orClient #Claims orBenefitQuestionHasASadStoryNamedJosephorJoeMakesAPaymentFree!Over$500PaymentVerifyingPaymentWasReceivedEFTInformationNamedBarbaraorBarbsomeoneasks "canyou helpme?"HasAnUrgentIssueCallsYou ByWrongNamePortalQuesionQuestionsAboutDependentTellsYouSomethingPersonalAgentCallingCustomerServiceRepMusicPlayingInBackgroundHasToBeTransferred

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You Have to Put Them On Hold
  2. Not Authorized On Account
  3. Is Irate
  4. Late Payment
  5. Invoice Question
  6. Doesn't Know ID or Client #
  7. Claims or Benefit Question
  8. Has A Sad Story
  9. Named Joseph or Joe
  10. Makes A Payment
  11. Free!
  12. Over $500 Payment
  13. Verifying Payment Was Received
  14. EFT Information
  15. Named Barbara or Barb
  16. someone asks "can you help me?"
  17. Has An Urgent Issue
  18. Calls You By Wrong Name
  19. Portal Quesion
  20. Questions About Dependent
  21. Tells You Something Personal
  22. Agent Calling
  23. Customer Service Rep
  24. Music Playing In Background
  25. Has To Be Transferred