VerifyingPaymentWasReceivedClaims orBenefitQuestionLatePaymentsomeoneasks "canyou helpme?"MakesAPaymentQuestionsAboutDependentHasAnUrgentIssueIsIrateCustomerServiceRepHasASadStoryEFTInformationPortalQuesionAgentCallingCallsYou ByWrongNameNamedJosephorJoeNotAuthorizedOnAccountFree!HasToBeTransferredDoesn'tKnowID orClient #NamedBarbaraorBarbTellsYouSomethingPersonalYouHave toPut ThemOn HoldOver$500PaymentInvoiceQuestionMusicPlayingInBackgroundVerifyingPaymentWasReceivedClaims orBenefitQuestionLatePaymentsomeoneasks "canyou helpme?"MakesAPaymentQuestionsAboutDependentHasAnUrgentIssueIsIrateCustomerServiceRepHasASadStoryEFTInformationPortalQuesionAgentCallingCallsYou ByWrongNameNamedJosephorJoeNotAuthorizedOnAccountFree!HasToBeTransferredDoesn'tKnowID orClient #NamedBarbaraorBarbTellsYouSomethingPersonalYouHave toPut ThemOn HoldOver$500PaymentInvoiceQuestionMusicPlayingInBackground

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verifying Payment Was Received
  2. Claims or Benefit Question
  3. Late Payment
  4. someone asks "can you help me?"
  5. Makes A Payment
  6. Questions About Dependent
  7. Has An Urgent Issue
  8. Is Irate
  9. Customer Service Rep
  10. Has A Sad Story
  11. EFT Information
  12. Portal Quesion
  13. Agent Calling
  14. Calls You By Wrong Name
  15. Named Joseph or Joe
  16. Not Authorized On Account
  17. Free!
  18. Has To Be Transferred
  19. Doesn't Know ID or Client #
  20. Named Barbara or Barb
  21. Tells You Something Personal
  22. You Have to Put Them On Hold
  23. Over $500 Payment
  24. Invoice Question
  25. Music Playing In Background