MusicPlayingInBackgroundCallsYou ByWrongNamesomeoneasks "canyou helpme?"InvoiceQuestionYouHave toPut ThemOn HoldClaims orBenefitQuestionNamedJosephorJoeHasAnUrgentIssueHasToBeTransferredCustomerServiceRepDoesn'tKnowID orClient #LatePaymentOver$500PaymentTellsYouSomethingPersonalFree!PortalQuesionQuestionsAboutDependentNamedBarbaraorBarbNotAuthorizedOnAccountMakesAPaymentVerifyingPaymentWasReceivedEFTInformationAgentCallingIsIrateHasASadStoryMusicPlayingInBackgroundCallsYou ByWrongNamesomeoneasks "canyou helpme?"InvoiceQuestionYouHave toPut ThemOn HoldClaims orBenefitQuestionNamedJosephorJoeHasAnUrgentIssueHasToBeTransferredCustomerServiceRepDoesn'tKnowID orClient #LatePaymentOver$500PaymentTellsYouSomethingPersonalFree!PortalQuesionQuestionsAboutDependentNamedBarbaraorBarbNotAuthorizedOnAccountMakesAPaymentVerifyingPaymentWasReceivedEFTInformationAgentCallingIsIrateHasASadStory

Phone Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Music Playing In Background
  2. Calls You By Wrong Name
  3. someone asks "can you help me?"
  4. Invoice Question
  5. You Have to Put Them On Hold
  6. Claims or Benefit Question
  7. Named Joseph or Joe
  8. Has An Urgent Issue
  9. Has To Be Transferred
  10. Customer Service Rep
  11. Doesn't Know ID or Client #
  12. Late Payment
  13. Over $500 Payment
  14. Tells You Something Personal
  15. Free!
  16. Portal Quesion
  17. Questions About Dependent
  18. Named Barbara or Barb
  19. Not Authorized On Account
  20. Makes A Payment
  21. Verifying Payment Was Received
  22. EFT Information
  23. Agent Calling
  24. Is Irate
  25. Has A Sad Story