COMMUNICATION TECHNIQUES AND PHASES OF THE HELPING RELATIONSHIP

COMMUNICATION TECHNIQUES AND PHASES OF THE HELPING RELATIONSHIP Bingo Card
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This bingo card has a free space and 32 words: “I’m not sure what you mean. Could you tell me again?”, “What brought you to the hospital?”, “At home you’ve been taking a baby aspirin a day. Have you taken any in the last 24 hours?”, “You’re chest pain began after you started running on the treadmill?”, “You’ve been on your present medication for 6 months. Have you experienced any side effects?”, “You’ve expressed concerns about your mother’s memory problems…”, “Have you ever been pregnant?”, Orientation Phase, Working Phase, Termination Phase, The patient will actively participate in the relationship, The patient will call the nurse by name, The patient will attend a counseling session dealing with smoking, “Your doctor knows best.”, “You aren’t going to smoke that cigarette, are you?”, “You aren’t acting very grown up.”, “What’s the matter, cat got your tongue?”, Giving Advice, Clarification question, Open-ended question, Validating question, Sequencing question, An example of a Directing question, An example of a Reflective question, Closed question, Patient and nurse establish goals, location, frequency, length of contact, and duration of the relationship, Patient will express feelings and concerns to the nurse, The conclusion of the initial agreement is acknowledged, Leading Question, Judgmental Comments, Clichés and “You sound worried. I think you should talk to your doctor or your rabbi.”.

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