Contact Center Bingo!

Contact Center Bingo! Bingo Card
Preview

This bingo card has a free space and 29 words: Caller with the same birthday as you, Caller tells a joke, Caller puts you on hold, Caller says you are very helpful, Used probing questions to determine the caller's need, Educate caller of an option that saves them effort, Proactively communicated a need or issue the caller would not have otherwise recognized on their own, Caller with the same name as you, Take an address change, Educate caller of an option that saves them time, Insured with us over 20 years, Caller asks about the weather, Call that lasts over 45 Minutes, Caller asks where you personally are located, Caller trying to reach another company, Gave customer our phone number, Calling in for the second time today, Caller thanks you for your help, Handled a successful SAVE, Give a customer good news, Take a call from someone from Idaho, Caller asks what our hours are, Expressed regret for caller's situation, Educated caller on a self-service option, Household with Non-COUNTRY products listed, More than 1 CALLER on the phone, Insured is Retired, Learns caller's pet's name and Going to Canada.

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Contact Center Bingo! | CALLER BINGO | CALLER BINGO | CALLER BINGO | Finance Bingo

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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