(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Take an address change
O-Caller asks where you personally are located
O-Educated caller on a self-service option
B-Educate caller of an option that saves them effort
G-Expressed regret for caller's situation
B-Caller with the same birthday as you
I-Caller tells a joke
I-Take a call from someone from Idaho
B-Give a customer good news
O-Used probing questions to determine the caller's need
O-Going to
Canada
G-Learns caller's pet's name
O-Educate caller of an option that saves them time
I-Caller asks about the weather
N-Caller puts you on hold
B-Household with
Non-COUNTRY products listed
G-Call that lasts over 45 Minutes
I-Proactively communicated a need or issue the caller would not have otherwise recognized on their own