PCC Bingo

PCC Bingo Card
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This bingo card has 24 images, a free space and 31 words: You were able to deescalate a situation with a patient and ended the call on positive terms with the patient, You helped a team member with a questions, The patient made you smile!, Spoke to a patient with the same initials as you and documented the call, Confirmed a 3rd PHI on an IBC or OBC to a Hub or MDO., Took your lunch break away from your desk, Patient expressed gratitude, You asked a PM/PC/QA for help, You helped a frustrated patient get their shipment, You assisted a patient on a different program than yours, You left a detailed and accurate note for documentation, You followed up with a patient to make sure they received a delivery or their problem was solved, You checked the patient's images for medical history to add to their profile during an autoship, You took a 15 minute break away from your desk and got the blood flowing!, You asked a patient how their weekend/week was, You added a new medication to the patient's medication profile, Spoke to patient in NJ and documented the call, You were really proud of this call, You helped a patient not miss a dose because you got their shipment scheduled just in time!, You warm transferred a patient to the Hub or RPh, You provided excellent customer service for a patient, You met your shipping goal for the day with this order, You had a great day speaking with patients, meeting/exceeding shipping goal and being a positive teammate, You helped a patient with the same MM/DD birthday as yours, You received good feedback from someone, You made someone on your team smile, Someone at work made you smile, You went above and beyond to help a patient, You gave someone on your team good feedback, You blew your shipping goal out of the water! and At the end of the day you felt you did your very best for our patients.

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