You blewyour shippinggoal out ofthe water! Thepatientmade yousmile!You asked apatient howtheirweekend/weekwasYou assisted apatient on adifferentprogram thanyoursSpoke to apatient with thesame initials asyou anddocumentedthe callYou werereallyproud ofthis callSpoke topatient in NJanddocumentedthe callTook yourlunch breakaway fromyour deskYou followed upwith a patient tomake sure theyreceived adelivery or theirproblem wassolvedYou helped apatient with thesame MM/DDbirthday asyoursYou were able todeescalate asituation with apatient and endedthe call on positiveterms with thepatientYou askedaPM/PC/QAfor helpSomeoneat workmade yousmilePatientexpressedgratitudeYou wentabove andbeyond tohelp apatientAt the end ofthe day you feltyou did yourvery best forour patientsYou receivedgoodfeedback fromsomeoneYou checked thepatient's imagesfor medical historyto add to theirprofile during anautoshipYou took a 15minute breakaway from yourdesk and gotthe bloodflowing!You helpeda teammember witha questionsYou providedexcellentcustomerservice for apatientYou madesomeoneon yourteam smileYou warmtransferred apatient to theHub or RPhYou helped apatient not miss adose because yougot their shipmentscheduled just intime!Confirmed a3rd PHI on anIBC or OBC toa Hub orMDO.You gavesomeone onyour teamgoodfeedbackYou helped afrustratedpatient gettheirshipmentYou had a greatday speaking withpatients,meeting/exceedingshipping goal andbeing a positiveteammateYou met yourshipping goalfor the daywith this orderYou left adetailed andaccurate notefordocumentationYou added anew medicationto the patient'smedicationprofileYou blewyour shippinggoal out ofthe water!Thepatientmade yousmile!You asked apatient howtheirweekend/weekwasYou assisted apatient on adifferentprogram thanyoursSpoke to apatient with thesame initials asyou anddocumentedthe callYou werereallyproud ofthis callSpoke topatient in NJanddocumentedthe callTook yourlunch breakaway fromyour deskYou followed upwith a patient tomake sure theyreceived adelivery or theirproblem wassolvedYou helped apatient with thesame MM/DDbirthday asyoursYou were able todeescalate asituation with apatient and endedthe call on positiveterms with thepatientYou askedaPM/PC/QAfor helpSomeoneat workmade yousmilePatientexpressedgratitudeYou wentabove andbeyond tohelp apatientAt the end ofthe day you feltyou did yourvery best forour patientsYou receivedgoodfeedback fromsomeoneYou checked thepatient's imagesfor medical historyto add to theirprofile during anautoshipYou took a 15minute breakaway from yourdesk and gotthe bloodflowing!You helpeda teammember witha questionsYou providedexcellentcustomerservice for apatientYou madesomeoneon yourteam smileYou warmtransferred apatient to theHub or RPhYou helped apatient not miss adose because yougot their shipmentscheduled just intime!Confirmed a3rd PHI on anIBC or OBC toa Hub orMDO.You gavesomeone onyour teamgoodfeedbackYou helped afrustratedpatient gettheirshipmentYou had a greatday speaking withpatients,meeting/exceedingshipping goal andbeing a positiveteammateYou met yourshipping goalfor the daywith this orderYou left adetailed andaccurate notefordocumentationYou added anew medicationto the patient'smedicationprofile

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You blew your shipping goal out of the water!
  2. The patient made you smile!
  3. You asked a patient how their weekend/week was
  4. You assisted a patient on a different program than yours
  5. Spoke to a patient with the same initials as you and documented the call
  6. You were really proud of this call
  7. Spoke to patient in NJ and documented the call
  8. Took your lunch break away from your desk
  9. You followed up with a patient to make sure they received a delivery or their problem was solved
  10. You helped a patient with the same MM/DD birthday as yours
  11. You were able to deescalate a situation with a patient and ended the call on positive terms with the patient
  12. You asked a PM/PC/QA for help
  13. Someone at work made you smile
  14. Patient expressed gratitude
  15. You went above and beyond to help a patient
  16. At the end of the day you felt you did your very best for our patients
  17. You received good feedback from someone
  18. You checked the patient's images for medical history to add to their profile during an autoship
  19. You took a 15 minute break away from your desk and got the blood flowing!
  20. You helped a team member with a questions
  21. You provided excellent customer service for a patient
  22. You made someone on your team smile
  23. You warm transferred a patient to the Hub or RPh
  24. You helped a patient not miss a dose because you got their shipment scheduled just in time!
  25. Confirmed a 3rd PHI on an IBC or OBC to a Hub or MDO.
  26. You gave someone on your team good feedback
  27. You helped a frustrated patient get their shipment
  28. You had a great day speaking with patients, meeting/exceeding shipping goal and being a positive teammate
  29. You met your shipping goal for the day with this order
  30. You left a detailed and accurate note for documentation
  31. You added a new medication to the patient's medication profile