You warmtransferred apatient to theHub or RPhYou helped apatient not miss adose because yougot their shipmentscheduled just intime!You receivedgoodfeedback fromsomeoneTook yourlunch breakaway fromyour deskYou wentabove andbeyond tohelp apatientThepatientmade yousmile!You madesomeoneon yourteam smileYou added anew medicationto the patient'smedicationprofileConfirmed a3rd PHI on anIBC or OBC toa Hub orMDO.You helped apatient with thesame MM/DDbirthday asyoursYou were able todeescalate asituation with apatient and endedthe call on positiveterms with thepatientYou left adetailed andaccurate notefordocumentationYou blewyour shippinggoal out ofthe water!Spoke to apatient with thesame initials asyou anddocumentedthe callYou assisted apatient on adifferentprogram thanyoursAt the end ofthe day you feltyou did yourvery best forour patientsYou helpeda teammember witha questionsSomeoneat workmade yousmileYou met yourshipping goalfor the daywith this orderYou gavesomeone onyour teamgoodfeedbackYou askedaPM/PC/QAfor helpYou took a 15minute breakaway from yourdesk and gotthe bloodflowing!You had a greatday speaking withpatients,meeting/exceedingshipping goal andbeing a positiveteammateYou werereallyproud ofthis callYou asked apatient howtheirweekend/weekwasSpoke topatient in NJanddocumentedthe callYou followed upwith a patient tomake sure theyreceived adelivery or theirproblem wassolvedYou providedexcellentcustomerservice for apatientYou helped afrustratedpatient gettheirshipmentYou checked thepatient's imagesfor medical historyto add to theirprofile during anautoshipPatientexpressedgratitudeYou warmtransferred apatient to theHub or RPhYou helped apatient not miss adose because yougot their shipmentscheduled just intime!You receivedgoodfeedback fromsomeoneTook yourlunch breakaway fromyour deskYou wentabove andbeyond tohelp apatientThepatientmade yousmile!You madesomeoneon yourteam smileYou added anew medicationto the patient'smedicationprofileConfirmed a3rd PHI on anIBC or OBC toa Hub orMDO.You helped apatient with thesame MM/DDbirthday asyoursYou were able todeescalate asituation with apatient and endedthe call on positiveterms with thepatientYou left adetailed andaccurate notefordocumentationYou blewyour shippinggoal out ofthe water!Spoke to apatient with thesame initials asyou anddocumentedthe callYou assisted apatient on adifferentprogram thanyoursAt the end ofthe day you feltyou did yourvery best forour patientsYou helpeda teammember witha questionsSomeoneat workmade yousmileYou met yourshipping goalfor the daywith this orderYou gavesomeone onyour teamgoodfeedbackYou askedaPM/PC/QAfor helpYou took a 15minute breakaway from yourdesk and gotthe bloodflowing!You had a greatday speaking withpatients,meeting/exceedingshipping goal andbeing a positiveteammateYou werereallyproud ofthis callYou asked apatient howtheirweekend/weekwasSpoke topatient in NJanddocumentedthe callYou followed upwith a patient tomake sure theyreceived adelivery or theirproblem wassolvedYou providedexcellentcustomerservice for apatientYou helped afrustratedpatient gettheirshipmentYou checked thepatient's imagesfor medical historyto add to theirprofile during anautoshipPatientexpressedgratitude

PCC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You warm transferred a patient to the Hub or RPh
  2. You helped a patient not miss a dose because you got their shipment scheduled just in time!
  3. You received good feedback from someone
  4. Took your lunch break away from your desk
  5. You went above and beyond to help a patient
  6. The patient made you smile!
  7. You made someone on your team smile
  8. You added a new medication to the patient's medication profile
  9. Confirmed a 3rd PHI on an IBC or OBC to a Hub or MDO.
  10. You helped a patient with the same MM/DD birthday as yours
  11. You were able to deescalate a situation with a patient and ended the call on positive terms with the patient
  12. You left a detailed and accurate note for documentation
  13. You blew your shipping goal out of the water!
  14. Spoke to a patient with the same initials as you and documented the call
  15. You assisted a patient on a different program than yours
  16. At the end of the day you felt you did your very best for our patients
  17. You helped a team member with a questions
  18. Someone at work made you smile
  19. You met your shipping goal for the day with this order
  20. You gave someone on your team good feedback
  21. You asked a PM/PC/QA for help
  22. You took a 15 minute break away from your desk and got the blood flowing!
  23. You had a great day speaking with patients, meeting/exceeding shipping goal and being a positive teammate
  24. You were really proud of this call
  25. You asked a patient how their weekend/week was
  26. Spoke to patient in NJ and documented the call
  27. You followed up with a patient to make sure they received a delivery or their problem was solved
  28. You provided excellent customer service for a patient
  29. You helped a frustrated patient get their shipment
  30. You checked the patient's images for medical history to add to their profile during an autoship
  31. Patient expressed gratitude