This bingo card has a free space and 29 words: Member Put You on Hold, Baby Crying, Member Coughs, Bad Reception, Member Lives in Ohio, Member Calls on Speaker Phone, Animal Noises, Offered Complaint Form, Misdirected Call, CVS Transferred Call, Has More Than 5 Children, Mediacom Call, Thank You for Being a Medica Member, Member Tells Family Story, Claims Call, Nobody on the Line, Translator Call, Member Calls You w/Provider, De-EscalationWORKED!, Someone in the Drive Thru, Can I Get This in an Email?, Referred to EOB as a Bill, Called by the Wrong Name, Callers Birthday, Member with the Same Name, Executive Transfer, Asked Where Medica is Located, Member Asks About the Weather and Transferred to MBH.
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