Called bythe WrongNameMediacomCallMemberAsksAbout theWeatherMisdirectedCallBadReceptionNobodyon theLineMemberCalls onSpeakerPhoneExecutiveTransferMemberCalls Youw/ProviderDe-EscalationWORKED!CVSTransferredCallBabyCryingAnimalNoisesClaimsCallHas MoreThan 5ChildrenReferredto EOBas a BillOfferedComplaintFormMemberwith theSameNameMemberLives inOhioMemberTellsFamilyStoryAskedWhereMedica isLocatedTranslatorCallThank Youfor Being aMedicaMemberSomeonein theDrive ThruMemberCoughsCan I GetThis in anEmail?MemberPut Youon HoldCallersBirthdayTransferredto MBHCalled bythe WrongNameMediacomCallMemberAsksAbout theWeatherMisdirectedCallBadReceptionNobodyon theLineMemberCalls onSpeakerPhoneExecutiveTransferMemberCalls Youw/ProviderDe-EscalationWORKED!CVSTransferredCallBabyCryingAnimalNoisesClaimsCallHas MoreThan 5ChildrenReferredto EOBas a BillOfferedComplaintFormMemberwith theSameNameMemberLives inOhioMemberTellsFamilyStoryAskedWhereMedica isLocatedTranslatorCallThank Youfor Being aMedicaMemberSomeonein theDrive ThruMemberCoughsCan I GetThis in anEmail?MemberPut Youon HoldCallersBirthdayTransferredto MBH

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called by the Wrong Name
  2. Mediacom Call
  3. Member Asks About the Weather
  4. Misdirected Call
  5. Bad Reception
  6. Nobody on the Line
  7. Member Calls on Speaker Phone
  8. Executive Transfer
  9. Member Calls You w/Provider
  10. De-EscalationWORKED!
  11. CVS Transferred Call
  12. Baby Crying
  13. Animal Noises
  14. Claims Call
  15. Has More Than 5 Children
  16. Referred to EOB as a Bill
  17. Offered Complaint Form
  18. Member with the Same Name
  19. Member Lives in Ohio
  20. Member Tells Family Story
  21. Asked Where Medica is Located
  22. Translator Call
  23. Thank You for Being a Medica Member
  24. Someone in the Drive Thru
  25. Member Coughs
  26. Can I Get This in an Email?
  27. Member Put You on Hold
  28. Callers Birthday
  29. Transferred to MBH