AnimalNoisesMemberAsksAbout theWeatherMemberwith theSameNameExecutiveTransferCallersBirthdayCalled bythe WrongNameMemberCalls onSpeakerPhoneCan I GetThis in anEmail?MemberTellsFamilyStoryReferredto EOBas a BillHas MoreThan 5ChildrenClaimsCallMemberCoughsOfferedComplaintFormCVSTransferredCallAskedWhereMedica isLocatedNobodyon theLineTransferredto MBHMemberCalls Youw/ProviderMisdirectedCallThank Youfor Being aMedicaMemberBadReceptionMediacomCallBabyCryingDe-EscalationWORKED!TranslatorCallMemberLives inOhioSomeonein theDrive ThruMemberPut Youon HoldAnimalNoisesMemberAsksAbout theWeatherMemberwith theSameNameExecutiveTransferCallersBirthdayCalled bythe WrongNameMemberCalls onSpeakerPhoneCan I GetThis in anEmail?MemberTellsFamilyStoryReferredto EOBas a BillHas MoreThan 5ChildrenClaimsCallMemberCoughsOfferedComplaintFormCVSTransferredCallAskedWhereMedica isLocatedNobodyon theLineTransferredto MBHMemberCalls Youw/ProviderMisdirectedCallThank Youfor Being aMedicaMemberBadReceptionMediacomCallBabyCryingDe-EscalationWORKED!TranslatorCallMemberLives inOhioSomeonein theDrive ThruMemberPut Youon Hold

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Animal Noises
  2. Member Asks About the Weather
  3. Member with the Same Name
  4. Executive Transfer
  5. Callers Birthday
  6. Called by the Wrong Name
  7. Member Calls on Speaker Phone
  8. Can I Get This in an Email?
  9. Member Tells Family Story
  10. Referred to EOB as a Bill
  11. Has More Than 5 Children
  12. Claims Call
  13. Member Coughs
  14. Offered Complaint Form
  15. CVS Transferred Call
  16. Asked Where Medica is Located
  17. Nobody on the Line
  18. Transferred to MBH
  19. Member Calls You w/Provider
  20. Misdirected Call
  21. Thank You for Being a Medica Member
  22. Bad Reception
  23. Mediacom Call
  24. Baby Crying
  25. De-EscalationWORKED!
  26. Translator Call
  27. Member Lives in Ohio
  28. Someone in the Drive Thru
  29. Member Put You on Hold