Transferredto MBHMemberAsksAbout theWeatherHas MoreThan 5ChildrenCalled bythe WrongNameMemberCalls Youw/ProviderDe-EscalationWORKED!CVSTransferredCallBabyCryingExecutiveTransferTranslatorCallMemberCalls onSpeakerPhoneMemberPut Youon HoldReferredto EOBas a BillOfferedComplaintFormCallersBirthdayMediacomCallMemberCoughsBadReceptionThank Youfor Being aMedicaMemberNobodyon theLineMemberLives inOhioAnimalNoisesMemberTellsFamilyStoryClaimsCallSomeonein theDrive ThruMemberwith theSameNameAskedWhereMedica isLocatedCan I GetThis in anEmail?MisdirectedCallTransferredto MBHMemberAsksAbout theWeatherHas MoreThan 5ChildrenCalled bythe WrongNameMemberCalls Youw/ProviderDe-EscalationWORKED!CVSTransferredCallBabyCryingExecutiveTransferTranslatorCallMemberCalls onSpeakerPhoneMemberPut Youon HoldReferredto EOBas a BillOfferedComplaintFormCallersBirthdayMediacomCallMemberCoughsBadReceptionThank Youfor Being aMedicaMemberNobodyon theLineMemberLives inOhioAnimalNoisesMemberTellsFamilyStoryClaimsCallSomeonein theDrive ThruMemberwith theSameNameAskedWhereMedica isLocatedCan I GetThis in anEmail?MisdirectedCall

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to MBH
  2. Member Asks About the Weather
  3. Has More Than 5 Children
  4. Called by the Wrong Name
  5. Member Calls You w/Provider
  6. De-EscalationWORKED!
  7. CVS Transferred Call
  8. Baby Crying
  9. Executive Transfer
  10. Translator Call
  11. Member Calls on Speaker Phone
  12. Member Put You on Hold
  13. Referred to EOB as a Bill
  14. Offered Complaint Form
  15. Callers Birthday
  16. Mediacom Call
  17. Member Coughs
  18. Bad Reception
  19. Thank You for Being a Medica Member
  20. Nobody on the Line
  21. Member Lives in Ohio
  22. Animal Noises
  23. Member Tells Family Story
  24. Claims Call
  25. Someone in the Drive Thru
  26. Member with the Same Name
  27. Asked Where Medica is Located
  28. Can I Get This in an Email?
  29. Misdirected Call