MemberCalls onSpeakerPhoneAskedWhereMedica isLocatedExecutiveTransferDe-EscalationWORKED!MemberLives inOhioOfferedComplaintFormNobodyon theLineMemberAsksAbout theWeatherBabyCryingMemberTellsFamilyStoryMemberCoughsTranslatorCallTransferredto MBHCan I GetThis in anEmail?Has MoreThan 5ChildrenBadReceptionCVSTransferredCallReferredto EOBas a BillMemberCalls Youw/ProviderAnimalNoisesCalled bythe WrongNameClaimsCallSomeonein theDrive ThruMediacomCallMemberPut Youon HoldThank Youfor Being aMedicaMemberCallersBirthdayMemberwith theSameNameMisdirectedCallMemberCalls onSpeakerPhoneAskedWhereMedica isLocatedExecutiveTransferDe-EscalationWORKED!MemberLives inOhioOfferedComplaintFormNobodyon theLineMemberAsksAbout theWeatherBabyCryingMemberTellsFamilyStoryMemberCoughsTranslatorCallTransferredto MBHCan I GetThis in anEmail?Has MoreThan 5ChildrenBadReceptionCVSTransferredCallReferredto EOBas a BillMemberCalls Youw/ProviderAnimalNoisesCalled bythe WrongNameClaimsCallSomeonein theDrive ThruMediacomCallMemberPut Youon HoldThank Youfor Being aMedicaMemberCallersBirthdayMemberwith theSameNameMisdirectedCall

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member Calls on Speaker Phone
  2. Asked Where Medica is Located
  3. Executive Transfer
  4. De-EscalationWORKED!
  5. Member Lives in Ohio
  6. Offered Complaint Form
  7. Nobody on the Line
  8. Member Asks About the Weather
  9. Baby Crying
  10. Member Tells Family Story
  11. Member Coughs
  12. Translator Call
  13. Transferred to MBH
  14. Can I Get This in an Email?
  15. Has More Than 5 Children
  16. Bad Reception
  17. CVS Transferred Call
  18. Referred to EOB as a Bill
  19. Member Calls You w/Provider
  20. Animal Noises
  21. Called by the Wrong Name
  22. Claims Call
  23. Someone in the Drive Thru
  24. Mediacom Call
  25. Member Put You on Hold
  26. Thank You for Being a Medica Member
  27. Callers Birthday
  28. Member with the Same Name
  29. Misdirected Call