MemberLives inOhioReferredto EOBas a BillMemberCalls onSpeakerPhoneMemberCalls Youw/ProviderAskedWhereMedica isLocatedHas MoreThan 5ChildrenMemberPut Youon HoldMemberTellsFamilyStoryMemberAsksAbout theWeatherAnimalNoisesMisdirectedCallOfferedComplaintFormCan I GetThis in anEmail?CVSTransferredCallClaimsCallNobodyon theLineThank Youfor Being aMedicaMemberBadReceptionExecutiveTransferMemberCoughsTransferredto MBHDe-EscalationWORKED!CallersBirthdayMemberwith theSameNameSomeonein theDrive ThruMediacomCallCalled bythe WrongNameBabyCryingTranslatorCallMemberLives inOhioReferredto EOBas a BillMemberCalls onSpeakerPhoneMemberCalls Youw/ProviderAskedWhereMedica isLocatedHas MoreThan 5ChildrenMemberPut Youon HoldMemberTellsFamilyStoryMemberAsksAbout theWeatherAnimalNoisesMisdirectedCallOfferedComplaintFormCan I GetThis in anEmail?CVSTransferredCallClaimsCallNobodyon theLineThank Youfor Being aMedicaMemberBadReceptionExecutiveTransferMemberCoughsTransferredto MBHDe-EscalationWORKED!CallersBirthdayMemberwith theSameNameSomeonein theDrive ThruMediacomCallCalled bythe WrongNameBabyCryingTranslatorCall

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member Lives in Ohio
  2. Referred to EOB as a Bill
  3. Member Calls on Speaker Phone
  4. Member Calls You w/Provider
  5. Asked Where Medica is Located
  6. Has More Than 5 Children
  7. Member Put You on Hold
  8. Member Tells Family Story
  9. Member Asks About the Weather
  10. Animal Noises
  11. Misdirected Call
  12. Offered Complaint Form
  13. Can I Get This in an Email?
  14. CVS Transferred Call
  15. Claims Call
  16. Nobody on the Line
  17. Thank You for Being a Medica Member
  18. Bad Reception
  19. Executive Transfer
  20. Member Coughs
  21. Transferred to MBH
  22. De-EscalationWORKED!
  23. Callers Birthday
  24. Member with the Same Name
  25. Someone in the Drive Thru
  26. Mediacom Call
  27. Called by the Wrong Name
  28. Baby Crying
  29. Translator Call