CVSTransferredCallMemberTellsFamilyStoryExecutiveTransferBadReceptionAskedWhereMedica isLocatedMemberCalls Youw/ProviderCalled bythe WrongNameHas MoreThan 5ChildrenMemberCoughsMemberAsksAbout theWeatherClaimsCallTransferredto MBHOfferedComplaintFormMemberCalls onSpeakerPhoneMemberLives inOhioAnimalNoisesReferredto EOBas a BillDe-EscalationWORKED!MediacomCallNobodyon theLineCan I GetThis in anEmail?TranslatorCallMemberwith theSameNameMisdirectedCallBabyCryingMemberPut Youon HoldCallersBirthdayThank Youfor Being aMedicaMemberSomeonein theDrive ThruCVSTransferredCallMemberTellsFamilyStoryExecutiveTransferBadReceptionAskedWhereMedica isLocatedMemberCalls Youw/ProviderCalled bythe WrongNameHas MoreThan 5ChildrenMemberCoughsMemberAsksAbout theWeatherClaimsCallTransferredto MBHOfferedComplaintFormMemberCalls onSpeakerPhoneMemberLives inOhioAnimalNoisesReferredto EOBas a BillDe-EscalationWORKED!MediacomCallNobodyon theLineCan I GetThis in anEmail?TranslatorCallMemberwith theSameNameMisdirectedCallBabyCryingMemberPut Youon HoldCallersBirthdayThank Youfor Being aMedicaMemberSomeonein theDrive Thru

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CVS Transferred Call
  2. Member Tells Family Story
  3. Executive Transfer
  4. Bad Reception
  5. Asked Where Medica is Located
  6. Member Calls You w/Provider
  7. Called by the Wrong Name
  8. Has More Than 5 Children
  9. Member Coughs
  10. Member Asks About the Weather
  11. Claims Call
  12. Transferred to MBH
  13. Offered Complaint Form
  14. Member Calls on Speaker Phone
  15. Member Lives in Ohio
  16. Animal Noises
  17. Referred to EOB as a Bill
  18. De-EscalationWORKED!
  19. Mediacom Call
  20. Nobody on the Line
  21. Can I Get This in an Email?
  22. Translator Call
  23. Member with the Same Name
  24. Misdirected Call
  25. Baby Crying
  26. Member Put You on Hold
  27. Callers Birthday
  28. Thank You for Being a Medica Member
  29. Someone in the Drive Thru