BadReceptionAskedWhereMedica isLocatedTranslatorCallSomeonein theDrive ThruBabyCryingMisdirectedCallThank Youfor Being aMedicaMemberExecutiveTransferReferredto EOBas a BillCVSTransferredCallDe-EscalationWORKED!Transferredto MBHMemberTellsFamilyStoryMemberAsksAbout theWeatherCan I GetThis in anEmail?Memberwith theSameNameMemberCoughsMemberLives inOhioOfferedComplaintFormHas MoreThan 5ChildrenMemberCalls onSpeakerPhoneAnimalNoisesMemberPut Youon HoldClaimsCallNobodyon theLineMediacomCallMemberCalls Youw/ProviderCalled bythe WrongNameCallersBirthdayBadReceptionAskedWhereMedica isLocatedTranslatorCallSomeonein theDrive ThruBabyCryingMisdirectedCallThank Youfor Being aMedicaMemberExecutiveTransferReferredto EOBas a BillCVSTransferredCallDe-EscalationWORKED!Transferredto MBHMemberTellsFamilyStoryMemberAsksAbout theWeatherCan I GetThis in anEmail?Memberwith theSameNameMemberCoughsMemberLives inOhioOfferedComplaintFormHas MoreThan 5ChildrenMemberCalls onSpeakerPhoneAnimalNoisesMemberPut Youon HoldClaimsCallNobodyon theLineMediacomCallMemberCalls Youw/ProviderCalled bythe WrongNameCallersBirthday

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bad Reception
  2. Asked Where Medica is Located
  3. Translator Call
  4. Someone in the Drive Thru
  5. Baby Crying
  6. Misdirected Call
  7. Thank You for Being a Medica Member
  8. Executive Transfer
  9. Referred to EOB as a Bill
  10. CVS Transferred Call
  11. De-EscalationWORKED!
  12. Transferred to MBH
  13. Member Tells Family Story
  14. Member Asks About the Weather
  15. Can I Get This in an Email?
  16. Member with the Same Name
  17. Member Coughs
  18. Member Lives in Ohio
  19. Offered Complaint Form
  20. Has More Than 5 Children
  21. Member Calls on Speaker Phone
  22. Animal Noises
  23. Member Put You on Hold
  24. Claims Call
  25. Nobody on the Line
  26. Mediacom Call
  27. Member Calls You w/Provider
  28. Called by the Wrong Name
  29. Callers Birthday