Can I GetThis in anEmail?Called bythe WrongNameMemberwith theSameNameTransferredto MBHMediacomCallBadReceptionExecutiveTransferMemberCalls Youw/ProviderDe-EscalationWORKED!MemberTellsFamilyStoryClaimsCallMisdirectedCallMemberCalls onSpeakerPhoneSomeonein theDrive ThruOfferedComplaintFormReferredto EOBas a BillMemberLives inOhioCallersBirthdayCVSTransferredCallHas MoreThan 5ChildrenThank Youfor Being aMedicaMemberAskedWhereMedica isLocatedTranslatorCallMemberAsksAbout theWeatherNobodyon theLineMemberCoughsMemberPut Youon HoldBabyCryingAnimalNoisesCan I GetThis in anEmail?Called bythe WrongNameMemberwith theSameNameTransferredto MBHMediacomCallBadReceptionExecutiveTransferMemberCalls Youw/ProviderDe-EscalationWORKED!MemberTellsFamilyStoryClaimsCallMisdirectedCallMemberCalls onSpeakerPhoneSomeonein theDrive ThruOfferedComplaintFormReferredto EOBas a BillMemberLives inOhioCallersBirthdayCVSTransferredCallHas MoreThan 5ChildrenThank Youfor Being aMedicaMemberAskedWhereMedica isLocatedTranslatorCallMemberAsksAbout theWeatherNobodyon theLineMemberCoughsMemberPut Youon HoldBabyCryingAnimalNoises

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Can I Get This in an Email?
  2. Called by the Wrong Name
  3. Member with the Same Name
  4. Transferred to MBH
  5. Mediacom Call
  6. Bad Reception
  7. Executive Transfer
  8. Member Calls You w/Provider
  9. De-EscalationWORKED!
  10. Member Tells Family Story
  11. Claims Call
  12. Misdirected Call
  13. Member Calls on Speaker Phone
  14. Someone in the Drive Thru
  15. Offered Complaint Form
  16. Referred to EOB as a Bill
  17. Member Lives in Ohio
  18. Callers Birthday
  19. CVS Transferred Call
  20. Has More Than 5 Children
  21. Thank You for Being a Medica Member
  22. Asked Where Medica is Located
  23. Translator Call
  24. Member Asks About the Weather
  25. Nobody on the Line
  26. Member Coughs
  27. Member Put You on Hold
  28. Baby Crying
  29. Animal Noises