Member Tells Family Story Referred to EOB as a Bill Member Coughs Member Lives in Ohio Misdirected Call Member Calls on Speaker Phone Nobody on the Line Called by the Wrong Name Callers Birthday Claims Call De- EscalationWORKED! Offered Complaint Form Transferred to MBH Member with the Same Name Someone in the Drive Thru CVS Transferred Call Thank You for Being a Medica Member Member Asks About the Weather Mediacom Call Translator Call Baby Crying Asked Where Medica is Located Has More Than 5 Children Animal Noises Can I Get This in an Email? Bad Reception Executive Transfer Member Calls You w/Provider Member Put You on Hold Member Tells Family Story Referred to EOB as a Bill Member Coughs Member Lives in Ohio Misdirected Call Member Calls on Speaker Phone Nobody on the Line Called by the Wrong Name Callers Birthday Claims Call De- EscalationWORKED! Offered Complaint Form Transferred to MBH Member with the Same Name Someone in the Drive Thru CVS Transferred Call Thank You for Being a Medica Member Member Asks About the Weather Mediacom Call Translator Call Baby Crying Asked Where Medica is Located Has More Than 5 Children Animal Noises Can I Get This in an Email? Bad Reception Executive Transfer Member Calls You w/Provider Member Put You on Hold
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Member Tells Family Story
Referred to EOB as a Bill
Member Coughs
Member Lives in Ohio
Misdirected Call
Member Calls on Speaker Phone
Nobody on the Line
Called by the Wrong Name
Callers Birthday
Claims Call
De-EscalationWORKED!
Offered Complaint Form
Transferred to MBH
Member with the Same Name
Someone in the Drive Thru
CVS Transferred Call
Thank You for Being a Medica Member
Member Asks About the Weather
Mediacom Call
Translator Call
Baby Crying
Asked Where Medica is Located
Has More Than 5 Children
Animal Noises
Can I Get This in an Email?
Bad Reception
Executive Transfer
Member Calls You w/Provider
Member Put You on Hold