Nobodyon theLineMisdirectedCallDe-EscalationWORKED!Has MoreThan 5ChildrenClaimsCallCalled bythe WrongNameMemberAsksAbout theWeatherAskedWhereMedica isLocatedMemberCalls onSpeakerPhoneMemberPut Youon HoldBadReceptionCan I GetThis in anEmail?MemberTellsFamilyStoryMemberwith theSameNameTransferredto MBHReferredto EOBas a BillOfferedComplaintFormMemberCalls Youw/ProviderMediacomCallThank Youfor Being aMedicaMemberCallersBirthdayTranslatorCallAnimalNoisesSomeonein theDrive ThruExecutiveTransferBabyCryingMemberCoughsMemberLives inOhioCVSTransferredCallNobodyon theLineMisdirectedCallDe-EscalationWORKED!Has MoreThan 5ChildrenClaimsCallCalled bythe WrongNameMemberAsksAbout theWeatherAskedWhereMedica isLocatedMemberCalls onSpeakerPhoneMemberPut Youon HoldBadReceptionCan I GetThis in anEmail?MemberTellsFamilyStoryMemberwith theSameNameTransferredto MBHReferredto EOBas a BillOfferedComplaintFormMemberCalls Youw/ProviderMediacomCallThank Youfor Being aMedicaMemberCallersBirthdayTranslatorCallAnimalNoisesSomeonein theDrive ThruExecutiveTransferBabyCryingMemberCoughsMemberLives inOhioCVSTransferredCall

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nobody on the Line
  2. Misdirected Call
  3. De-EscalationWORKED!
  4. Has More Than 5 Children
  5. Claims Call
  6. Called by the Wrong Name
  7. Member Asks About the Weather
  8. Asked Where Medica is Located
  9. Member Calls on Speaker Phone
  10. Member Put You on Hold
  11. Bad Reception
  12. Can I Get This in an Email?
  13. Member Tells Family Story
  14. Member with the Same Name
  15. Transferred to MBH
  16. Referred to EOB as a Bill
  17. Offered Complaint Form
  18. Member Calls You w/Provider
  19. Mediacom Call
  20. Thank You for Being a Medica Member
  21. Callers Birthday
  22. Translator Call
  23. Animal Noises
  24. Someone in the Drive Thru
  25. Executive Transfer
  26. Baby Crying
  27. Member Coughs
  28. Member Lives in Ohio
  29. CVS Transferred Call