Thank Youfor Being aMedicaMemberClaimsCallMemberTellsFamilyStoryMemberLives inOhioMisdirectedCallTransferredto MBHCan I GetThis in anEmail?AnimalNoisesMemberCoughsHas MoreThan 5ChildrenCalled bythe WrongNameMemberCalls Youw/ProviderMemberwith theSameNameBabyCryingMemberCalls onSpeakerPhoneMediacomCallNobodyon theLineDe-EscalationWORKED!MemberPut Youon HoldOfferedComplaintFormCVSTransferredCallCallersBirthdayExecutiveTransferSomeonein theDrive ThruTranslatorCallMemberAsksAbout theWeatherBadReceptionReferredto EOBas a BillAskedWhereMedica isLocatedThank Youfor Being aMedicaMemberClaimsCallMemberTellsFamilyStoryMemberLives inOhioMisdirectedCallTransferredto MBHCan I GetThis in anEmail?AnimalNoisesMemberCoughsHas MoreThan 5ChildrenCalled bythe WrongNameMemberCalls Youw/ProviderMemberwith theSameNameBabyCryingMemberCalls onSpeakerPhoneMediacomCallNobodyon theLineDe-EscalationWORKED!MemberPut Youon HoldOfferedComplaintFormCVSTransferredCallCallersBirthdayExecutiveTransferSomeonein theDrive ThruTranslatorCallMemberAsksAbout theWeatherBadReceptionReferredto EOBas a BillAskedWhereMedica isLocated

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank You for Being a Medica Member
  2. Claims Call
  3. Member Tells Family Story
  4. Member Lives in Ohio
  5. Misdirected Call
  6. Transferred to MBH
  7. Can I Get This in an Email?
  8. Animal Noises
  9. Member Coughs
  10. Has More Than 5 Children
  11. Called by the Wrong Name
  12. Member Calls You w/Provider
  13. Member with the Same Name
  14. Baby Crying
  15. Member Calls on Speaker Phone
  16. Mediacom Call
  17. Nobody on the Line
  18. De-EscalationWORKED!
  19. Member Put You on Hold
  20. Offered Complaint Form
  21. CVS Transferred Call
  22. Callers Birthday
  23. Executive Transfer
  24. Someone in the Drive Thru
  25. Translator Call
  26. Member Asks About the Weather
  27. Bad Reception
  28. Referred to EOB as a Bill
  29. Asked Where Medica is Located