BadReceptionMemberCalls Youw/ProviderCVSTransferredCallExecutiveTransferCan I GetThis in anEmail?Thank Youfor Being aMedicaMemberMemberCoughsCallersBirthdayMisdirectedCallMediacomCallMemberAsksAbout theWeatherHas MoreThan 5ChildrenReferredto EOBas a BillNobodyon theLineMemberLives inOhioAnimalNoisesOfferedComplaintFormTranslatorCallSomeonein theDrive ThruClaimsCallMemberwith theSameNameMemberCalls onSpeakerPhoneTransferredto MBHMemberTellsFamilyStoryCalled bythe WrongNameDe-EscalationWORKED!MemberPut Youon HoldBabyCryingAskedWhereMedica isLocatedBadReceptionMemberCalls Youw/ProviderCVSTransferredCallExecutiveTransferCan I GetThis in anEmail?Thank Youfor Being aMedicaMemberMemberCoughsCallersBirthdayMisdirectedCallMediacomCallMemberAsksAbout theWeatherHas MoreThan 5ChildrenReferredto EOBas a BillNobodyon theLineMemberLives inOhioAnimalNoisesOfferedComplaintFormTranslatorCallSomeonein theDrive ThruClaimsCallMemberwith theSameNameMemberCalls onSpeakerPhoneTransferredto MBHMemberTellsFamilyStoryCalled bythe WrongNameDe-EscalationWORKED!MemberPut Youon HoldBabyCryingAskedWhereMedica isLocated

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Bad Reception
  2. Member Calls You w/Provider
  3. CVS Transferred Call
  4. Executive Transfer
  5. Can I Get This in an Email?
  6. Thank You for Being a Medica Member
  7. Member Coughs
  8. Callers Birthday
  9. Misdirected Call
  10. Mediacom Call
  11. Member Asks About the Weather
  12. Has More Than 5 Children
  13. Referred to EOB as a Bill
  14. Nobody on the Line
  15. Member Lives in Ohio
  16. Animal Noises
  17. Offered Complaint Form
  18. Translator Call
  19. Someone in the Drive Thru
  20. Claims Call
  21. Member with the Same Name
  22. Member Calls on Speaker Phone
  23. Transferred to MBH
  24. Member Tells Family Story
  25. Called by the Wrong Name
  26. De-EscalationWORKED!
  27. Member Put You on Hold
  28. Baby Crying
  29. Asked Where Medica is Located