Someonein theDrive ThruOfferedComplaintFormMediacomCallMemberTellsFamilyStoryBadReceptionMemberCoughsClaimsCallMemberPut Youon HoldCalled bythe WrongNameDe-EscalationWORKED!Can I GetThis in anEmail?MemberCalls onSpeakerPhoneMisdirectedCallBabyCryingMemberwith theSameNameTransferredto MBHExecutiveTransferMemberAsksAbout theWeatherCallersBirthdayMemberCalls Youw/ProviderThank Youfor Being aMedicaMemberAnimalNoisesMemberLives inOhioReferredto EOBas a BillCVSTransferredCallHas MoreThan 5ChildrenAskedWhereMedica isLocatedNobodyon theLineTranslatorCallSomeonein theDrive ThruOfferedComplaintFormMediacomCallMemberTellsFamilyStoryBadReceptionMemberCoughsClaimsCallMemberPut Youon HoldCalled bythe WrongNameDe-EscalationWORKED!Can I GetThis in anEmail?MemberCalls onSpeakerPhoneMisdirectedCallBabyCryingMemberwith theSameNameTransferredto MBHExecutiveTransferMemberAsksAbout theWeatherCallersBirthdayMemberCalls Youw/ProviderThank Youfor Being aMedicaMemberAnimalNoisesMemberLives inOhioReferredto EOBas a BillCVSTransferredCallHas MoreThan 5ChildrenAskedWhereMedica isLocatedNobodyon theLineTranslatorCall

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone in the Drive Thru
  2. Offered Complaint Form
  3. Mediacom Call
  4. Member Tells Family Story
  5. Bad Reception
  6. Member Coughs
  7. Claims Call
  8. Member Put You on Hold
  9. Called by the Wrong Name
  10. De-EscalationWORKED!
  11. Can I Get This in an Email?
  12. Member Calls on Speaker Phone
  13. Misdirected Call
  14. Baby Crying
  15. Member with the Same Name
  16. Transferred to MBH
  17. Executive Transfer
  18. Member Asks About the Weather
  19. Callers Birthday
  20. Member Calls You w/Provider
  21. Thank You for Being a Medica Member
  22. Animal Noises
  23. Member Lives in Ohio
  24. Referred to EOB as a Bill
  25. CVS Transferred Call
  26. Has More Than 5 Children
  27. Asked Where Medica is Located
  28. Nobody on the Line
  29. Translator Call