OfferedComplaintFormClaimsCallMediacomCallNobodyon theLineCan I GetThis in anEmail?Someonein theDrive ThruThank Youfor Being aMedicaMemberDe-EscalationWORKED!MemberCoughsBadReceptionMemberAsksAbout theWeatherMemberLives inOhioMemberCalls Youw/ProviderMemberPut Youon HoldCalled bythe WrongNameReferredto EOBas a BillCVSTransferredCallBabyCryingAskedWhereMedica isLocatedMemberCalls onSpeakerPhoneHas MoreThan 5ChildrenMemberTellsFamilyStoryMisdirectedCallExecutiveTransferTranslatorCallAnimalNoisesMemberwith theSameNameCallersBirthdayTransferredto MBHOfferedComplaintFormClaimsCallMediacomCallNobodyon theLineCan I GetThis in anEmail?Someonein theDrive ThruThank Youfor Being aMedicaMemberDe-EscalationWORKED!MemberCoughsBadReceptionMemberAsksAbout theWeatherMemberLives inOhioMemberCalls Youw/ProviderMemberPut Youon HoldCalled bythe WrongNameReferredto EOBas a BillCVSTransferredCallBabyCryingAskedWhereMedica isLocatedMemberCalls onSpeakerPhoneHas MoreThan 5ChildrenMemberTellsFamilyStoryMisdirectedCallExecutiveTransferTranslatorCallAnimalNoisesMemberwith theSameNameCallersBirthdayTransferredto MBH

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered Complaint Form
  2. Claims Call
  3. Mediacom Call
  4. Nobody on the Line
  5. Can I Get This in an Email?
  6. Someone in the Drive Thru
  7. Thank You for Being a Medica Member
  8. De-EscalationWORKED!
  9. Member Coughs
  10. Bad Reception
  11. Member Asks About the Weather
  12. Member Lives in Ohio
  13. Member Calls You w/Provider
  14. Member Put You on Hold
  15. Called by the Wrong Name
  16. Referred to EOB as a Bill
  17. CVS Transferred Call
  18. Baby Crying
  19. Asked Where Medica is Located
  20. Member Calls on Speaker Phone
  21. Has More Than 5 Children
  22. Member Tells Family Story
  23. Misdirected Call
  24. Executive Transfer
  25. Translator Call
  26. Animal Noises
  27. Member with the Same Name
  28. Callers Birthday
  29. Transferred to MBH