This bingo card has a free space and 24 words: "That's Too Far Away.", Mixes up Feb/March date, TMI for any reason, Can you put me on the wait list?, I don't live in NB, what sites are near me?, "I don't have a SS card.", Comes anyway and waits for appt, AARP blames librarians for appt issue, "Do you have anything later?", "What's your earliest appt?", "I can't come on a Wed.", "I need 2 appts.", "I have to check with my ride.", Reschedule an appt, "Can I see [counselor] again?", Reschedule appt for 2nd time, "I know what to bring." Surprised at what they need., Calls a week before Tax Day, "Why are there no appts?", "I've done this for years.", You explain you can't give tax advice, You explain it's AARP, not the library, "I made a mistake and need to come back." and WE SURVIVED!.
CSR BINGO | CAO Patient Questions | CSR LIFE | Kaiser Bingo 2 | Making Requests/Negations
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