(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mixes up Feb/March date
Calls a week before Tax Day
You explain you can't give tax advice
Reschedule appt for 2nd time
"Can I see [counselor] again?"
"I made a mistake and need to come back."
"I know what to bring." Surprised at what they need.