(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I made a mistake and need to come back."
"Can I see [counselor] again?"
Reschedule appt for 2nd time
You explain you can't give tax advice
Reschedule an appt
TMI for any reason
"I've done this for years."
AARP blames librarians for appt issue
"I know what to bring." Surprised at what they need.